Experience

Kidsplay Limited

• Recreational Facilities
• 1 - 100 Employee

• Sales Administrator

  • Aug 2016 - Present

  Maintaining all enquiries for nurseries under the Kids Play umbrella Compiling & analysing reports to show enquiry conversion rates Identifying business opportunities Maintaining all enquiries for nurseries under the Kids Play umbrella Compiling & analysing reports to show enquiry conversion rates Identifying business opportunities


Smart Recruit Online
• United Kingdom
• Software Development
• 1 - 100 Employee
• Lead Generator

  • Apr 2016 - Aug 2016


Ingram Micro

• IT Services and IT Consulting
• 1 - 100 Employee

• Cloud Sales Specialist

  • May 2014 - Apr 2016

  • Selling services such as Office 365, Windows Azure, SPLA & On Premise Licenses • Generating new business, excitement and overall awareness of Microsoft's cloud services. • Visiting customers to provide product training, sales training and addressing business needs. • Keeping up to date on all new products released and ensuring relevant information is filtered and accessible to the Internal and External Sales teams • Receive incoming customer queries in line with required service levels, providing information on products and provide quotations as needed. • Growing business within our existing customer base by establishing and maintaining commercial relationships and improving, developing and maintaining the relationship between the customer and Ingram Micro. Show less



rightmove.co.uk

• United Kingdom

• Telephone Account Manager Commercial

  • May 2011 - Feb 2014

  Selling the opportunity for agents and landlords alike to advertise their commercial property on the UK largest property portal. Upselling and account management were integral elements of the role and maintaining an excellent relationship with customers. Worked within a small telephone based team and helped support 4 new business development managers on the road by visiting customers or providing monthly review calls. Also held a customer service role within the Estate Agency department looking after both independent and corporate customers, duties included completing training calls with estate agency to demonstrate Rightmove & how it helps with overall business performance, processing and uploading products purchased by the customer and providing intelligence data from weekly reports concerning a branch's performance. Show less



Thames Valley Police

• Law Enforcement
• 700 & Above Employee

• Police Enquiry Centre Officer

  • Sep 2008 - May 2011

  Working with officers on duty to complete crime reports over the phone when reporting from scene of the crime. Dealing with difficult calls when people phoned in on the emergency and the non emergency number; being able to deal with difficult situations on a very regular basis and ensuring that people were dealt with quickly and effectively whilst receiving the best support at all times. Working with officers on duty to complete crime reports over the phone when reporting from scene of the crime. Dealing with difficult calls when people phoned in on the emergency and the non emergency number; being able to deal with difficult situations on a very regular basis and ensuring that people were dealt with quickly and effectively whilst receiving the best support at all times.