Experience

Community Link NC

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Greeter Services

  • Jul 2013 - Present

  Front Desk. Greet and direct walk-ins. Answer multiple line phone, determine what program is needed, and direct the caller to appropriate program. Clerical tasks as needed. Front Desk. Greet and direct walk-ins. Answer multiple line phone, determine what program is needed, and direct the caller to appropriate program. Clerical tasks as needed.



City of Charlotte - HR Department

• Charlotte, North Carolina Area

• Receptionist / Office Assistant IV

  • Aug 2012 - Jun 2013

  Front Desk. Greet walk-ins and direct them. Answer multiple line phone. Sort and deliver mail. Accept and sign for packages. Tally walk-ins and calls. Any other tasks as needed Front Desk. Greet walk-ins and direct them. Answer multiple line phone. Sort and deliver mail. Accept and sign for packages. Tally walk-ins and calls. Any other tasks as needed



City of Charlotte - City Clerk's Office

• Charlotte, North Carolina Area

• Customer Service Clerk

  • Sep 2011 - Aug 2012

  Answered phone. Scan, copy, fax data. Data entry. Sort and deliver mail. Schedule speakers for City Council meeting. Any other tasks as needed. Answered phone. Scan, copy, fax data. Data entry. Sort and deliver mail. Schedule speakers for City Council meeting. Any other tasks as needed.



Crisis Assistance Ministry

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Receptionist/Data Entry Clerk

  • Nov 2010 - Sep 2011

  Intake of clients. Enter data. Create daily and monthly reports Answer questions by phone or email. Process referrals for furniture.Answer phones. Schedule volunteers. Schedule furniture pickup.Any other tasks as needed. Intake of clients. Enter data. Create daily and monthly reports Answer questions by phone or email. Process referrals for furniture.Answer phones. Schedule volunteers. Schedule furniture pickup.Any other tasks as needed.



HBOC Corporation

• Charlotte, North Carolina Area

• Programmer Analyst / Installer

  • Aug 1993 - Apr 2002

  Create and maintain medical software for hospitals. Upgraded clients to new releases. Create and maintain medical software for hospitals. Upgraded clients to new releases.



American Red Cross

• Charlotte, North Carolina Area

• Contract Programmer

  • Aug 1992 - Apr 1993

  Coded program with specifications. Tested other programmers' bug fixes. Coded program with specifications. Tested other programmers' bug fixes.



Unisys Corporation

• Charlotte, North Carolina Area

• Programmer Analyst

  • Jul 1980 - Feb 1991

  Coded and maintained medical software for hospitals and small practices. Coded and maintained medical software for hospitals and small practices.



Bell Laboratories

• Technical Associae

  • Jul 1976 - Jul 1980

  Created and maintained telecommunications software. First job in computers. Hired while finishing my AAS degree.

• Technical Associate

  • Jul 1976 - Jul 1980

  Coded and maintained telecommunications software. Hired from school while working for my AAS degree.