Vicki Summers

Senior Information Technology System Analyst at Shaner Hotels
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Italian Elementary proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Senior Information Technology System Analyst
      • Dec 2012 - Present

      Manage Office 365 environment with over 700 users. Support 60+ servers (Windows server 2003-2019), physical and VMWare environments, WSUS Administration of 700+ pc's. Assist Help Desk with troubleshooting user problems at our 60+ Hotels and corporate office. Use What'sUp Monitoring software to monitor systems statuses. Maintain and monitor backups on BackupExec and DATTO for all servers. Main contact for support of Kronos Time Clocks, Micros POS and OPERA and RoomMaster PMS Systems.

    • Senior Information Systems Analyst
      • Dec 2012 - Present

  • Data Network Associates, Inc.
    • State College, Pennsylvania
    • Systems Engineer
      • Oct 1999 - Dec 2012

      LAN and WAN support for small businesses, including pre-sales consulting, network cabling, systems installations, system upgrades, remote access and wireless solutions, system auditing and documentation, network administration, network troubleshooting, training and backup. Servers supported: Windows Servers up to 2008 and Small Business Servers. OS’s: DOS to Windows 7. Some MAC OS as it relates to networking, internet and email. Client base is situated throughout State College and Bellefonte and some remote surrounding areas, majority in Law and Dental fields. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Network Administrator
      • Mar 1996 - Sep 1999

      Upgrading, troubleshooting, repairing, installing and purchasing 200+ PCs; supervision, maintenance, installation, backup and troubleshooting of 6 Novell 4.x and 3.x servers and one NT 4.0 server with Frontpage and IIS; maintaining all LAN and WAN connectivity for geographically dispersed network (11 buildings); installation, maintenance and supervision of GroupWise 4.1a email system; supervision, installation and maintenance of ManageWise 2.6; support Microsoft Office products; act as Penn State Data Backbone contact; Webmaster Show less

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Data Entry
      • 1993 - 1996

      Employed initially as Data Entry Operator; took over responsibility of newly implemented Novell Network, selt taught FoxPro to create reports in proprietary system, and support program. Employed initially as Data Entry Operator; took over responsibility of newly implemented Novell Network, selt taught FoxPro to create reports in proprietary system, and support program.

Education

  • The College of New Jersey
    2.5 Years, Computer Science
    1989 - 1991
  • Paul VI High School
    Diploma
    1985 - 1989

Community

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