Vicki Scarlett
Senior Vice President Partner Solutions at Atlantic-Pacific Processing Systems at Atlantic-Pacific Processing Systems NV, Corp.- Claim this Profile
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Bio
Experience
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Atlantic-Pacific Processing Systems NV, Corp.
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United States
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Financial Services
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1 - 100 Employee
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Senior Vice President Partner Solutions at Atlantic-Pacific Processing Systems
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May 2023 - Present
Phoenix, Arizona, United States
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Vice President of Account Management
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Feb 2022 - Jun 2023
Tempe, Arizona Cultivate partner relationships by understanding business needs and revenue opportunities. Provide expert industry knowledge while strengthening operational support. Exceptional business development and contract negotiations resulting in exceeded revenue goals. Management of large portfolios developing partner knowledge of platforms and product offerings. Proven ability to lead and develop a relationship management team of 23 cultivating exceptional performance and development resulting in… Show more Cultivate partner relationships by understanding business needs and revenue opportunities. Provide expert industry knowledge while strengthening operational support. Exceptional business development and contract negotiations resulting in exceeded revenue goals. Management of large portfolios developing partner knowledge of platforms and product offerings. Proven ability to lead and develop a relationship management team of 23 cultivating exceptional performance and development resulting in industry record high client satisfactions results.
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Global Payments Inc.
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United States
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Financial Services
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700 & Above Employee
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Director of Account Management
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Jan 2017 - Feb 2022
Tempe, Arizona, United States Lead our Relationship management team of 15 in supporting Global's ISO/Indirect partners with operational day to day support. Proven revenue growth and partner satisfaction a cross the Indirect channel. Recognized for leading our team and accomplished team growth goals year over year. Expert in contract development, pricing negotiations, industry pricing methology.
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Associate Account Director
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Jul 2013 - Jul 2013
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Account Manager
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Jun 2012 - Jun 2013
Irvine California
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Associate Account Director
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Oct 2002 - Jul 2012
Cultivate relationships with Card Brands to ensure open and clear communication regarding industry mandates and client impacting requirements. Strengthen operational support and provide expert industry knowledge.
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Client Operations Manager
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Jan 1998 - Oct 2002
Facilitate production management lifecycle ensuring timely thorough issue resolution resulting in minimized financial impact to clients and TSYS. Provide timely, client specific communications detailing association compliance mandates and TSYS proprietary product and service enhancements ensuring client initiatives are managed successfully.
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Business Operations Support
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Mar 1996 - Jan 1998
Facilitate or resolve issues for clients and bsuiness units by managing heat tickets, facilitating resolution of financial impacting issues. Coordinate resolution and root cause analysis with appropriate departments and/or client issues escalated to Business Operations.
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Education
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Bachelor of Science Candidate, Information Technology
In Progress -
Foothill High School
High School Diploma