Experience

Seriti Resources

• South Africa
• Mining
• 700 & Above Employee

• Training Specialist

  • Jan 2011 - Present



BHP

• Australia
• Mining
• 700 & Above Employee

• Training Specialist

  • Feb 2012 - Present

  Developing the maturity of Business Systems End Users by ensuring the alignment of Business Systems training processes and practices with global BHPB standardsThe coordination and implementation of Business Systems training processesThe positive influence on End Users through continuous collaboration, communication and coachingDeveloping, implementing and maintaining a Skills Matrix for employees by Global Job Group and/or Role and incorporating it into the Skills Matrix on the LMSContinuous evaluation of the maturity of Business Systems End UsersAnalysis of the continuous evaluation to determine developmental gaps in:o New End Userso Existing End Userso Existing End Users that have been promoted to new positionso Training materialo System capabilitiesMaking and influencing effective business decisions on the continued improvement of the maturity of End Users based on facts derived from the evaluation and analysis of the maturity of End UsersPlanning and implementing remedial actions based on learning gaps identified through the analysis of continuous evaluation including:o Measuring the effectiveness of training interventionso Evaluating the Return on Investment by analyzing whether the identified learning gaps have been closedDeveloping and implementing a Business Systems Support model that includes:o Taking ownership of the resolution of both business process and system related queries/incidents and escalating when appropriateo Establishing and implementing regular User Group meetings in collaboration with key stake holders and Training Administratorso Alignment to global BHP Billiton Business Systems support modelsAn active project team member and key contributor to the roll out and implementation of all Business SystemsTo ensure that, as a Master Administrator of the LMS (SumTotal), that the system is being properly and correctly used through ongoing data integrity checks and correct administration of the system



BHP

• Australia
• Mining
• 700 & Above Employee

• HRD Practitioner

  • Jan 2005 - Dec 2011

  • Business Systems Trainingo Team Leader providing SAP, MS Office and First Priority services to 1500+ end userso Develop Training Strategyo Develop annual Key Performance Indicators o Develop annual Personal Development Planso Develop and operate within annual budgeto Represent BHP Billiton Energy Coal at BHPB global level with regards to SAP and Business Systems Learningo Schedule, co-ordinate and facilitate monthly training deliveryo Participate and coordinate small projects and other Business System Impementations where requiredo Design, develop and update training material ensuring quality controlo Communication and interaction with business regarding any new training initiatives• Liaise with the Supply (Procurement) department to ensure that all training needs are met within the organisation’s procurement policies• Participate in departmental MDW (Mission Directed Workteams)• Departmental Safety Representative

• Business System Administrator

  • May 2002 - Dec 2004

  • Process Vendor, Material & Service Masters and update related statistical data base• Assist with SAP and other ERP system implementations • Assist with SAP Workflow Administrator functions