Experience

Advantage Nursing Service

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Compliance Coordinator

  • May 2016 - Present

  Responsibilities include documentation reviews, audits, interview & orientation of new staff Responsibilities include documentation reviews, audits, interview & orientation of new staff



Wound Care Center-Des Peres Hospital

• 1032 Old Des Peres Road

• Administrative Assistant

  • Sep 2012 - Apr 2016

  Administrative assistant responsible for registration/billing/referrals for NEW Wound Care Center to St. Louis West County Area. Administrative assistant responsible for registration/billing/referrals for NEW Wound Care Center to St. Louis West County Area.



Petersen Health Care, Collinsville Rehab & Health Care Center

• Business Office Manager

  • May 2011 - Sep 2012

  Responsible for day to day business operations of skilled care facility. Processing of new hires, background checks, orientation. Processing of new admissions, insurance verification, background checks. Submission of census information to corporate office, pharmacy and therapy departments for billing. Monitoring past due accounts, collections. Assisting residents with document preparation for medical assistance, insurance, veterans or Medicare benefits. Providing patient records to corporate office for release of information requests. Periodic weekend manager of facility, monitoring nursing staff, dietary, laundry and housekeeping services. General office responsibilities, including phones, assisting nursing staff with faxes, copies, office supplies. Show less



SLUCare

• Medical Records, Manager

  • Jun 2007 - Mar 2011

  Direct medical record staff, at eight locations, 35 staff members. Monitoring day to day activity, time keeping, workflow, Point of contact for all clinical departments for patient healthcare recordPerform quality projects inclusive of allergy audits, physician credential reviews, scanning and indexing audits, incoming fax audits and other projects as deemed necessary. Maintain rapport with all University departments such as General Counsel, Compliance, Human Resources, Finance and all clinical departments.Prepare, review and monitor departmental budget for each fiscal yearInterview, hire, or terminate staff as needed to maintain department.Member of numerous committees for SLUCare, leading many sub-groups for committee activities. AccomplishmentsMember of Clinical Advisory Committee for implementation of Epic Electronic Health Record software. Active resource for committees in providing insight from paper medical record management to electronic health record, such as monitoring committee, Break the Glass functionality, duplicate medical record numbers, including policy and procedure development. Worked closely with EHR implementation teams in merging paper documents to electronic process by means of scanning, identification of document types, training of staff for scanning and indexing, auditing processDeveloped Abstraction process including form creation for each clinical department, training and monitoring of Chart Conversion staff who created Abstraction Encounters which provide snapshot of patient current paper record and training, monitoring of scanning, indexing process to complete the abstraction process.Epic certification for Release of Information and led the implementation of this module with developing program to fit SLUCare release of information workflow, and functionality, including planning, development and training materials to ensure compliance with federal, state and HIPAA laws and regulations. Show less

• Medical Records, Assistant Supervisor

  • Jun 2004 - Jun 2007

  Direct medical record staff, consisting of correspondence clerks, appointment-return clerks and medical record representative to ensure workflow productivity at Cancer Center and Wohl medical record sites, including correspondence training and education of policies, procedures and HIPAA regulations.Perform quality projects inclusive of allergy audits, physician credential reviews and other projects as deemed necessary.Maintain rapport with legal and compliance departments with matters of correspondence compliance and legality, working to limit university liability. Receive, respond, coordinate and appear at subpoena requests and maintained legal file for all SLUCare litigationAccomplishmentsCompleted PHR (Personal Health Records) training and provided presentations on personal health record information to staff and AHIMA group.Educate clinical areas on becoming HIPAA compliant when dealing with release of information.Implemented procedure to process correspondence for Tenet/SLUCare Orthopedic department medical records.Implemented procedure to scan Legal file charts into HealthPort Document data base so Legal department can access those records at any time Show less



SLUCare

• Medical Records Correspondence Coordinator

  • Jan 2001 - Jan 2004

  Direct workload of Correspondence Staff, post payments, determine validity of record request and provide pertinent information for customer satisfaction. Receive and respond to subpoenas and deposition requests including legal file for pending SLUCare litigation. Point of contact for physician offices, medical facilities, legal offices, insurance companies, and disability offices concerning daily correspondence. Overall knowledge of office procedures including processing of mail, ordering charts, interaction with copying service, and maintaining log of all correspondence requests. Show less



SMART CORPORATION

• Software Development
• 1 - 100 Employee

• Copy Representative

  • Jan 1987 - Jan 2001

  Processed daily requests for release of information from medical professionals and facilities, legal offices, insurance companies, disability offices and patient requests. Maintained a daily log of record requested, work performed on request, and items sent to requestor to continuously update facility records. Processed daily requests for release of information from medical professionals and facilities, legal offices, insurance companies, disability offices and patient requests. Maintained a daily log of record requested, work performed on request, and items sent to requestor to continuously update facility records.



anderson hospital

• unit secretary

  • 1977 - 1978

  Worked as unit secretary on medical, surgical and ob/gyn areas, processing orders, updating patient records with test results, filing, customer service. I also worked prn at this location through 1983-1984. Worked as unit secretary on medical, surgical and ob/gyn areas, processing orders, updating patient records with test results, filing, customer service. I also worked prn at this location through 1983-1984.