Experience

Columbia College

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director

  • Sep 2017 - Present

  Provide best practice support to, newly admitted students, and current students utilizing direct and clear communications. Register students for courses, answer inquiries regarding financial aid and provide guidance on college rules and regulations. • Ensure that all college and location enrollment goals are met or exceeded by providing exceptional student-centered service. • Build and maintain strong working relationships with external businesses to drive recruiting. Provide best practice support to, newly admitted students, and current students utilizing direct and clear communications. Register students for courses, answer inquiries regarding financial aid and provide guidance on college rules and regulations. • Ensure that all college and location enrollment goals are met or exceeded by providing exceptional student-centered service. • Build and maintain strong working relationships with external businesses to drive recruiting.



Honey Hill Coffee Co

• United States
• Mental Health Care

• Shift Manager - part time

  • Nov 2009 - Mar 2018

  Led team members in providing excellent customer service taking and filling orders and processing sales transactions for food and beverage. • Ensured compliance with food safety and sanitation regulations. • Built and maintained working relationships with staff and returning customers. Led team members in providing excellent customer service taking and filling orders and processing sales transactions for food and beverage. • Ensured compliance with food safety and sanitation regulations. • Built and maintained working relationships with staff and returning customers.



Nimlok Chicago

• United States
• Advertising Services
• 1 - 100 Employee

• Project Coordinator

  • Nov 2016 - Apr 2017

  Spearheaded daily operations focusing on streamlined production managing all concept-to-completion project phases. Guided product walkthroughs and composed reports. • Provided Leads leading to new clients through networking channels. • Built and maintained strong working relationships with international clients. Spearheaded daily operations focusing on streamlined production managing all concept-to-completion project phases. Guided product walkthroughs and composed reports. • Provided Leads leading to new clients through networking channels. • Built and maintained strong working relationships with international clients.



Advocate Condell Medical Center

• Libertyville, IL

• Bereavement Coordinator

  • Oct 2005 - Mar 2007

  Counseled patients on end-of-life transitions and supplied bereavement counseling for surviving family as well as home-based and hospital-based counseling support for terminally ill patients. • Provided comprehensive follow-up counseling for long-term support. • Mentored and coached other team members regarding standardized bereavement documentation. Counseled patients on end-of-life transitions and supplied bereavement counseling for surviving family as well as home-based and hospital-based counseling support for terminally ill patients. • Provided comprehensive follow-up counseling for long-term support. • Mentored and coached other team members regarding standardized bereavement documentation.



Gateway Foundation

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Counselor III

  • Nov 1999 - Sep 2005

  Provided customized therapy services for individuals, families, and groups for various mental health, behavior, and lifestyle modifications. Treated clients experiencing substance abuse, addiction, and related disorders in a 90-day, 180 client capacity program performing assessments, creating and implementing treatment strategies, provided referrals, managed crisis interventions, and met with allied caregivers to lead a holistic care approach. • Functioned as liaison for Du Page Drug Court, participating in interdisciplinary team meetings with the judge and the courtroom. • Played a key role in the development of a women’s substance abuse treatment program. • Trained teams on the use of a new technology system focused on optimizing document tracking and processing. Show less