Experience

Luzerne County Government

• Government Administration
• 100 - 200 Employee

• Administrative Assistant

  • Dec 2020 - Present

  • Enter information from voter registration forms for new voters and update information for existing voters. • Enter requests for absentee ballots as well as cancellation requests. • Receive, timestamp, and distribute departmental mail. • Print and package ID cards and correspondences to voters. • Receive and organize necessary paperwork from candidates and municipalities regarding local elections. • Receives and responds to incoming requests for information from voters and local candidates via telephone and e-mail. • Places outcoming requests to polling locations and workers to verify availability for primary and general elections. • Maintains knowledge of application and submission deadlines. Show less



One Source Staffing Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2020 - Dec 2020

  • At the Luzerne County Bureau of Elections, entered information from voter registration forms for new voters and updating information for existing voters. • Entered requests for absentee ballots. • Verified equipment deliveries with polling precinct judges. • Verified eligibility of provisional ballot submissions and attached supporting documentation to ballot envelopes. • Ran and moved to digital storage the voter's list report from digital polling books. • Part of team that received polling equipment from polling precinct judges after polls closed. Show less



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Enumerator

  • Aug 2020 - Aug 2020

  • Visited assigned households to interview occupants regarding their residencies on Census Day. • Entered information into smartphone app designed for the Census Bureau. • Visited assigned households to interview occupants regarding their residencies on Census Day. • Entered information into smartphone app designed for the Census Bureau.



ShipMonk

• United States
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Order Picker/Packe

  • May 2020 - Aug 2020

  • Used handheld scanner to locate products and place in bins on a 24-bin cart. Able to pick two carts per hour. As order packer: • Used handheld scanner and touch screen table to verify correct items are in the order bin. • Packaged products as specified on the tablet screen and placed machine-printed label on package. Packaging materials include boxes, polybags, and bubble bags. • Required decision-making when suggested packing materials were not available. • Used handheld scanner to locate products and place in bins on a 24-bin cart. Able to pick two carts per hour. As order packer: • Used handheld scanner and touch screen table to verify correct items are in the order bin. • Packaged products as specified on the tablet screen and placed machine-printed label on package. Packaging materials include boxes, polybags, and bubble bags. • Required decision-making when suggested packing materials were not available.



Integrity Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Warehouse Associate

  • Apr 2020 - May 2020

  • At the AVP1 Amazon Fulfillment Center in the Humboldt Industrial Park, used a Zebra MC3200-style barcode scanner to determine the proper pallet location for containers while moving them from conveyors to pallets. • Also, used scanner to print labels and close pallets of containers for shipment. • Attached labels to predetermined areas of pallets before stretch wrapping the pallets of containers using Lantech machine. • In the receiving and sortation department, received products from vendors and scanned product information into the computer system before repackaging either into the original containers or into totes for shipment. Show less



MAXIMUS

• Australia
• Advertising Services

• Administrative III - QC Correspondents

  • Mar 2014 - Mar 2020

  As part of Intake and Correspondence departments: • Entered new appeals into computer system as well as requested appropriate letters. • Involved in quality control of data entered cases and various outgoing correspondences within a paperless office. • Performed tasks that required extensive computer work and high levels of inter-communication both within and outside the department. While in Hearings department: • Reviewed cases involving withdrawals during hearing and failure to appear instances. • Triggered letter requests and tracked production of requested letters. Also provided quality control of outgoing correspondences. • Reviewed of proposed hearings. • Maintained the hearings final tracking spreadsheet, which involved updating letter dates (dismissal, withdrawal, or decision letters) and pulling decision letter dates from a daily hearing tracking sheet. • Entered hearing outcomes (such as dismissal or referred to Marketplace) throughout day to be finalized following morning. • Responsible for quality control of in-house scheduling calendar - compared e-mailed appointment lists to the Outlook calendar (after e-mail notification from primary updater.) • Performed quality control of withdrawal calls – after e-mail notifications from appeals worker, listened to recordings and entered results into a quality control tracking system. Show less



ManpowerGroup

• United States
• Translation and Localization

• General Clerk III

  • Nov 2013 - Mar 2014

  • At Maximus Federal Services, contacted appellants to verify status of Marketplace applications. • At Maximus Federal Services, contacted appellants to verify status of Marketplace applications.



Aerotek

• Musicians
• 1 - 100 Employee

• Technical Gauger

  • Jun 2013 - Nov 2013

  • At Morgan Technical Ceramics, measured a variety of ceramic parts using calipers, dial gauges, and high gauges of various sizes. • Ensured parts used in industries such as aerospace and manufacturing were within product specifications for size and straightness. • At Morgan Technical Ceramics, measured a variety of ceramic parts using calipers, dial gauges, and high gauges of various sizes. • Ensured parts used in industries such as aerospace and manufacturing were within product specifications for size and straightness.



RGIS

• United Kingdom
• Retail
• 700 & Above Employee

• Inventory Counter

  • Mar 2013 - May 2013

  • Scanned or physically counted client's merchandise and entered information into a hand-held RM-1 scanner. • Scanned or physically counted client's merchandise and entered information into a hand-held RM-1 scanner.



Sallie Mae

• United States
• Financial Services
• 700 & Above Employee

• Records Research Representative

  • Jan 2011 - Dec 2012

  • Entered or removed school loan deferments based on new information from borrowers and schools as well as loan types and borrower's eligibility. • Was the sole processor involved in a project to repair accounts affected by a school that incorrectly submitted enrollment information on student's that were not enrolled at that school. • Earned a VIP award in July 2011. Moved from a Level 1 processor to a Level 3 within first year. • Entered or removed school loan deferments based on new information from borrowers and schools as well as loan types and borrower's eligibility. • Was the sole processor involved in a project to repair accounts affected by a school that incorrectly submitted enrollment information on student's that were not enrolled at that school. • Earned a VIP award in July 2011. Moved from a Level 1 processor to a Level 3 within first year.

• Warehouse Associate

  • Nov 2010 - Jan 2011

  • At the AVP1 Amazon Fulfillment Center in the Humboldt Industrial Park, used a Zebra MC3200-style barcode scanner to determine the proper pallet location for containers while moving them from conveyors to pallets in Outbound Department. • At the AVP1 Amazon Fulfillment Center in the Humboldt Industrial Park, used a Zebra MC3200-style barcode scanner to determine the proper pallet location for containers while moving them from conveyors to pallets in Outbound Department.



Diversified Information Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Index Specialist

  • Feb 2009 - Nov 2010

  • Entered information from checks and specific documents for MetLife before shipping via FedEx. • Received daily mail for all lines of MetLife products. • Served as back-up for running daily production reports. • Entered life insurance claim information viewed from scanned documents into databases of multiple lines of MetLife products. • Processed client requests for rescans and original member documents. • Involved in a project for Lackawanna County to transfer scanned images of wills to fiche tape. • Involved in scan-on-demand fiche project for Combined Insurance Company of America • Responsible for creating production reports while on 2nd shift. Show less

• Administrative Assistant

  • Jan 2009 - Feb 2009

  • Provided clerical support for instructors of the veterinary technology program at Johnson College. • Made appointments and prepared paperwork for clinical activities. • Provided clerical support for instructors of the veterinary technology program at Johnson College. • Made appointments and prepared paperwork for clinical activities.



TMG Health, Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Quality Assurance Specialist/Enrollment Specialist

  • Nov 2005 - Dec 2008

  As QA Specialist: • Inspected and monitored the printing and shipping of various documents such as ID cards, letters, as well as checks and remittances in all phases of production. • Created daily checklists from current vendor production schedules. • Oversaw any new letter sign offs as necessary as well as tracked and reported via the checklist on the statuses of job files and ensured they were completed within compliance guidelines. As Enrollment Specialist: • Created daily enrollment reports that were distributed to the client as well as various departments within the company. • Processed member application information for Part D benefits while using Internet search sites and images of applications to repair data entry errors. • Responded to member requests for items such as plan benefit changes and requests for disenrollment as well as address and phone number changes. Show less



Kelly

• South Africa
• Staffing and Recruiting
• 300 - 400 Employee

• Customer Service Representative

  • Aug 2005 - Nov 2005

  • At Lasco Fittings, Inc., received customer orders over the phone and from fax machine. • Entered orders into an AS400 system. • Packaged necessary paperwork to ship with the merchandise. • Answered customer’s questions about pricing and availability of products. • Researched and resolved shipping and data entry errors. • Matched invoices from corporate office with entered sales orders before filing. • At Lasco Fittings, Inc., received customer orders over the phone and from fax machine. • Entered orders into an AS400 system. • Packaged necessary paperwork to ship with the merchandise. • Answered customer’s questions about pricing and availability of products. • Researched and resolved shipping and data entry errors. • Matched invoices from corporate office with entered sales orders before filing.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2005 - Aug 2005

  • At Topp Business Solutions, called customers for meter readings on their copiers for maintenance and warranty agreement updates. Also processed outgoing mail. • At Topp Business Solutions, called customers for meter readings on their copiers for maintenance and warranty agreement updates. Also processed outgoing mail.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Administrative Assistant

  • Nov 2004 - Jun 2005

  • Order entry, customer service, and bar-coding project for Bertels Can Company • Administrative assistant for human resource department at Network Solutions • Order entry, customer service, and bar-coding project for Bertels Can Company • Administrative assistant for human resource department at Network Solutions



Quality Collision

• United States
• Industrial Machinery Manufacturing

• Bookkeeper

  • Aug 1995 - Sep 2004

  • Entered job cost information into a profit/loss program. • Using Peachtree Accounting software, bookkeeping responsibilities included: o accounts receivable o accounts payable o payroll o electronic tax payments o bank reconciliation • Entered job cost information into a profit/loss program. • Using Peachtree Accounting software, bookkeeping responsibilities included: o accounts receivable o accounts payable o payroll o electronic tax payments o bank reconciliation