Vicki Abbott

Implementation Specialist at National Benefit Services, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, Utah, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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/ Based on 2 ratings
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Dennis Smith

Vicki is one of the most conscientious people I know. She pays an extreme attention to detail and makes sure things are handled timely and professionally. Her organizational skills are exceptional and her people skills typically result in more friendship than business acquaintances. She is extremely talented in managing people and office environments to make sure that everything gets done appropriately and makes people feel involved and appreciated. I interfaced with her regularly working through negotiations and implementations of contracts and knew that once it was in her hands, it would be done right. I highly recommend Vicki.

Jared Uffenorde

I enjoyed working with Vicki. She was extremely knowledgeable and provided insights that led to better design solutions quickly. She was kind, professional, and had a wonderful sense of humor. She kept meetings moving, on task, and on point. She had the ability to work on multiple projects without losing steam. When shifting gears became necessary she maintained her ability to elevate buried but important details at just the right times. I'd work again with Vicki anytime.

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Implementation Specialist
      • Oct 2019 - Present

      As an implementation manager I am involved in all aspects of the flexible compensation field. I have expert knowledge in the following areas: Flexible spending arrangements (FSA), Claims management and payment cards, Health reimbursement arrangements (HRA), Health savings accounts (HSAs), Legal requirements, Nondiscrimination Testing, Documentation and filing requirements, Transit, commuter, and parking plans. As an implementation manager I am involved in all aspects of the flexible compensation field. I have expert knowledge in the following areas: Flexible spending arrangements (FSA), Claims management and payment cards, Health reimbursement arrangements (HRA), Health savings accounts (HSAs), Legal requirements, Nondiscrimination Testing, Documentation and filing requirements, Transit, commuter, and parking plans.

    • United States
    • Insurance
    • 1 - 100 Employee
    • Compliance Officer
      • Apr 2017 - Sep 2019

      Created and implemented an internal audit system for Account Managers and Underwriters and the claims department. Managed audits on a monthly basis met with the teams to discuss the results and implement changes as needed Researched licensing requirements for Agencies and Brokers for all 50 States Managed the license renewal process for all new and active agencies and brokers in all 50 states Researched the requirements for Risk Purchasing groups in all 50 States Participated in… Show more Created and implemented an internal audit system for Account Managers and Underwriters and the claims department. Managed audits on a monthly basis met with the teams to discuss the results and implement changes as needed Researched licensing requirements for Agencies and Brokers for all 50 States Managed the license renewal process for all new and active agencies and brokers in all 50 states Researched the requirements for Risk Purchasing groups in all 50 States Participated in the Surplus lines filing process for several States. Show less Created and implemented an internal audit system for Account Managers and Underwriters and the claims department. Managed audits on a monthly basis met with the teams to discuss the results and implement changes as needed Researched licensing requirements for Agencies and Brokers for all 50 States Managed the license renewal process for all new and active agencies and brokers in all 50 states Researched the requirements for Risk Purchasing groups in all 50 States Participated in… Show more Created and implemented an internal audit system for Account Managers and Underwriters and the claims department. Managed audits on a monthly basis met with the teams to discuss the results and implement changes as needed Researched licensing requirements for Agencies and Brokers for all 50 States Managed the license renewal process for all new and active agencies and brokers in all 50 states Researched the requirements for Risk Purchasing groups in all 50 States Participated in the Surplus lines filing process for several States. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Quality Assurance Director/Contract Specialist
      • Mar 2006 - Feb 2017

      Wrote and was awarded over 20 State contracts Prepared for and oversaw all State audits annually Managed the licensing, permits and city/county requirements for all facilities. Participated in and attended State committee meetings Created and Managed all internal audits for 8 programs-reported to the management team monthly Oversaw the Hiring training and onboarding process for all new hires Managed the background checks and licensing requirements for all employees and… Show more Wrote and was awarded over 20 State contracts Prepared for and oversaw all State audits annually Managed the licensing, permits and city/county requirements for all facilities. Participated in and attended State committee meetings Created and Managed all internal audits for 8 programs-reported to the management team monthly Oversaw the Hiring training and onboarding process for all new hires Managed the background checks and licensing requirements for all employees and clinicians. Created the employee handbook and training manuals. Created budget sheets for each program, managed them on a monthly basis Basic payroll and accounting. Presented at Youth Providers Fairs Show less Wrote and was awarded over 20 State contracts Prepared for and oversaw all State audits annually Managed the licensing, permits and city/county requirements for all facilities. Participated in and attended State committee meetings Created and Managed all internal audits for 8 programs-reported to the management team monthly Oversaw the Hiring training and onboarding process for all new hires Managed the background checks and licensing requirements for all employees and… Show more Wrote and was awarded over 20 State contracts Prepared for and oversaw all State audits annually Managed the licensing, permits and city/county requirements for all facilities. Participated in and attended State committee meetings Created and Managed all internal audits for 8 programs-reported to the management team monthly Oversaw the Hiring training and onboarding process for all new hires Managed the background checks and licensing requirements for all employees and clinicians. Created the employee handbook and training manuals. Created budget sheets for each program, managed them on a monthly basis Basic payroll and accounting. Presented at Youth Providers Fairs Show less

    • President
      • Jul 2008 - Jul 2012

      Coordinated efforts between the Private Providers at the Departments in the State of Utah they are contracted with. Facilitated committees and training opportunities. Coordinated efforts between the Private Providers at the Departments in the State of Utah they are contracted with. Facilitated committees and training opportunities.

    • Staff
      • 2001 - 2002

      Worked as a support staff on the Horizon long term detention unit. Worked as a support staff on the Horizon long term detention unit.

Education

  • Brigham Young University - Idaho
    Bachelor's degree, Genealogy Research
    2020 - 2026
  • Self Study
    Certification in Flexible Benefits Compensation (CFC), Human Resources Management and Services
    2020 - 2021
  • BYU-Pathway Worldwide
    Certificate, General Studies
    2019 - 2020
  • Mountainland Technical College
    Human Resources Management and Services
    2015 - 2015
  • Mountain View High School Orem, Utah
    High School Diploma
    1980 - 1983

Community

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