Experience

MindTribes Pty Ltd

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Managing Director

  • Jan 2017 - Present

  MindTribes is a performance focused cross-cultural company that works with Australian enterprises and MNC's in contact centres, shared services and global mobility. We work with these corporates in a number of countries like, Philippines, India, Fiji, and South Africa .As Managing Director, I am responsible for the growth strategy, client relationships strategic alliances, and ongoing operations.

• Co Founder

  • Jan 2013 - Jan 2017

  Accountable for ground up development of a start-up, growth strategies (involving new products and services, new market penetration, alliance partners, sales channel partners), business planning (including profitability modelling). MindTribes works across Australasian corporates who service globally as well as multinational clients with multicultural workforces. MindTribes is a Proud Business Partner of Plan International, "Because I am a Girl Campaign".



Australia Philippines Business Council

• Australia
• Government Relations Services
• 1 - 100 Employee

• Vice-President, Victoria and Chair of ITBPO Commitee

  • Sep 2019 - Present

• Board Member

  • 2017 - Present



EY

• Entertainment Providers
• 1 - 100 Employee

• Associate Director, Operational Transaction Services

  • Oct 2014 - Jan 2017

  Manage the post merger integration for large deals as well as pre-deal operational due diligence assessments. Operational synergy assessments, project management of integrations. Managed cross border teams in Asia Pacific. Manage the post merger integration for large deals as well as pre-deal operational due diligence assessments. Operational synergy assessments, project management of integrations. Managed cross border teams in Asia Pacific.



Australia Post

• Australia
• Consumer Services
• 700 & Above Employee

• Manager, Corporate Development

  • Jan 2011 - Feb 2015

  Responsible for managing the end-end transaction process related to potential Mergers, Acquisitions and Investments. This includes assessing the strategic fit of potential target companies to Australia Post’s objectives, determining the valuation of the target, negotiating with the target company, and managing the transaction and post-merger integration process (i.e. managing the due diligence process and appropriate legal agreements). Achievements: 1. Selected based on proven expertise to improve the governance and profitability of a recently merged subsidiary in international parcels. 2. Successfully led the end-end acquisition and integration of a profitable Identity verification business into the Retail business unit, creating a new revenue stream. This involved managing the acquisition process, i.e. negotiating the terms and structure of the deal, leading the various internal work streams and embedding the financial and operating processes. 3. Champion for Lean Six-sigma treasury project team to improve the processes and efficiencies of the reporting process resulting in improved utilisation of existing labour. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Strategic Pricing Manager

  • Jan 2008 - Dec 2010

  Led pricing projects which included creating quantitative strategic models to drive decision making that maximises revenue generation while maintaining customer satisfaction. This involved evaluating new price campaigns, developing business cases taking into account market forces, customer value-based analysis and product costs. The role included managing pricing reviews, pricing implementation of new product offers and identifying initiatives that drive EBIT improvement. Achievements: 1. Through extensive collaboration with the sales support and product managers, successfully led the development of the pricing mechanism and structure for satellite data products, maximising the revenue through customer value analysis and cost analysis. This result was particularly challenging to achieve due to complexity of the range of products and cost elements. 2. Established the budgeting and forecasting process for Telstra Pricing, establishing targets and KPI’s for continuous price tracking, to enable timely corrective action to maintain existing price levels, thus ensuring timely revenue decisions that maximised yield. Show less



PwC

• Professional Services
• 700 & Above Employee

• Manager, Performance Improvement, Deal Services

  • Jul 2007 - Dec 2007

  Headhunted into this role. Responsible for leading operational due diligence projects, to identify and quantify operational synergies and growth opportunities in mergers and acquisition deals, allowing clients to increase the value of their proposal. Responsible for implementing the integration process post-merger. Achievements: 1. Impress and Amcor post-merger integration: Project lead accountable for the integration of critical accounting elements: chart of accounts, standard costing and transfer pricing. 2. Bendigo Bank and Adelaide Bank: Led the stream responsible for analysing the cost synergies resulting from the merger to identify potential profit initiatives. This was particularly challenging, managing senior stakeholders in both organisations. 3. Cape PLC bids for three industrial companies: Led the project to identify and quantifying cost and revenue synergies of c.$20m derived from the potential acquisitions, allowing the parent company to review its offer to the targets Show less



Capgemini Australia Pty Limited

• Manager, Business Case and Benefit Realisation

  • 2005 - 2007

  Headhunted to develop a range of client’s strategies by understanding the business drivers, analysing their financials to identify opportunity areas, and establish key performance indicators to track new initiatives. Responsible for developing the Business Case for projects using a top down financial modelling approach as well as a bottom up, benefit analysis approach. This included identifying key cost savings and revenue opportunities. Achievements: 1. BlueScope Steel: Project managed a strategic review of the client’s procurement division, processes and strategy to provide the client with potential efficiency savings of c$50m 2. Capgemini Group: Was part of an International project team working with the Executive Management, based in France. Conducted analysis and design to develop strategic initiatives, which included merger and acquisition opportunities and customer engagement reviews, to achieve Capgemini’s vision for 2010. Led the stream responsible for aligning Capgemini’s strategic plan to the financial models. Show less



ExxonMobil

• Oil and Gas
• 700 & Above Employee

• Manager Buiness Planning and Performance

  • 1998 - 2005

  Part of the Leadership Team of ExxonMobil Southern Africa and South Pacific in consecutive roles. Accountable for analysing the operating expenses and processes with a focus on increasing efficiencies in a manufacturing environment. Managed business planning analysts and CA's/CPA's. Responsible for assessing business performance; providing sales insights; appraising profitability of distributors; managing the annual planning and budgeting process; and identifying areas of improvement for revenue and cost reductions. Started off as a Sales Engineer and then promoted internally based on high performance. Achievements: 1. Successfully transitioned five support staff to offshore (Thailand) by deploying training and development plans, managing career transitions and cultural adjustments. 2. Established a Balanced Scorecard to identify areas requiring focus and established Activity Based Costing methodology to accurately determine cost drivers in order to highlight areas of reduced profitability. 3. Selected for a key assignment in Brussels managing the Capital budgeting process for Africa. Show less



SKF

• United Kingdom
• Medical Practices

• Application engineer

  • 1997 - 1998

  Consulting engineer on behalf of SKF to clients in Steel, Automotive, Mining, Pulp and Paper. Achievement: Provided critical advice and design work, decreasing clients’ total cost of maintenance. Consulting engineer on behalf of SKF to clients in Steel, Automotive, Mining, Pulp and Paper. Achievement: Provided critical advice and design work, decreasing clients’ total cost of maintenance.