Vicia Dwiartha
Credit Operations Staff at bank bjb- Claim this Profile
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Bio
Credentials
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Fundamental Manajemen Risiko Berbasis ISO 31000
CRMSJun, 2022- Oct, 2024 -
Pendidikan Dasar Standar Penilaian Indonesia
Indonesian Society of AppraisersJan, 2022- Oct, 2024 -
Pendidikan Dasar Penilaian 2 - Properti
Indonesian Society of AppraisersOct, 2021- Oct, 2024 -
Pendidikan Dasar Penilaian 1 - Properti
Indonesian Society of AppraisersSep, 2020- Oct, 2024
Experience
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bank bjb
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Indonesia
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Banking
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700 & Above Employee
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Credit Operations Staff
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Oct 2020 - Present
In my role at Bank BJB, I have had the privilege of contributing to the seamless operations and exceptional customer experiences within the consumer, retail, and mortgage services. As a dedicated professional, I am entrusted with orchestrating administrative functions to ensure the smooth execution of daily operations. With meticulous attention to detail, I excel in managing documentation, streamlining processes, and maintaining accurate records, upholding operational efficiency and regulatory compliance. By leveraging my interpersonal skills, I have built enduring relationships with customers, colleagues, and stakeholders, consistently delivering tailored solutions that exceed expectations. I am recognized for my ability to actively listen, comprehend customer needs, and provide comprehensive support, drawing upon my in-depth knowledge of Bank BJB's products and services. Guiding customers through the intricacies of the consumer, retail, and mortgage landscape, I prioritize personalized assistance to instill confidence and foster trust. Committed to continuous improvement, I actively seek opportunities to optimize processes and enhance efficiency. With a focus on professionalism, integrity, and dedication, I embody Bank BJB's values and contribute to the bank's mission of empowering individuals and businesses to achieve their financial goals. Show less
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LABO Architecture + Design
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Bandung Area, West Java, Indonesia
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Junior Architect Intern
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May 2018 - Aug 2018
During my internship at LABO Architecture + Design, I gained valuable experience in the realm of architectural innovation and creativity. LABO is a renowned national architecture firm led by esteemed architects Deddy Wahjudi and Nelly L. Daniel. Known for its participation in architectural competitions and exhibitions, LABO has received prestigious awards from ARCHINESIA and IAI. As a Junior Architect Intern, I contributed to various projects and competition entries at LABO. I was involved in tasks such as laying out competition entry panels, drafting plans, and creating 3D models. Collaborating with senior architects and project teams, I honed my technical skills and gained insights into the design process. Some notable projects I worked on include Sayembara Masjid Gorontalo, Sayembara Transport HUB Dukuh Atas, Pabrik Plastik & Briket Boyolali, Pabrik Penyamakan Kulit Magetan, and Proposal Konsep Tram di Kota Tua. These experiences allowed me to navigate design challenges and incorporate sustainable design principles. My internship not only enhanced my architectural skills but also developed transferable skills. I honed my time management, attention to detail, and teamwork abilities. Collaborating with professionals from diverse backgrounds enriched my communication and problem-solving skills. LABO's rich architectural heritage and participation in prestigious exhibitions broadened my horizons and nurtured a global perspective on design. I now aspire to push boundaries, explore innovative design solutions, and contribute to the built environment in meaningful ways. With a solid foundation in architecture and a passion for creativity and innovation, I am ready to apply my skills to new contexts. My internship experience, coupled with my adaptable nature and attention to detail, equips me to excel in diverse professional environments. Show less
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Education
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2021 - 2023
University of Indonesia
Master's degree, Risk Management -
Universitas Sriwijaya
Bachelor of Engineering - BE, Engineering -
SMAN 78 Jakarta
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