Mentor - Curso PMI3817 Empreendedorismo e Inovação na Escola Politécnica na USP

• Apr 2021 - Present

Sales & Marketing Advisor

• 2020 - Present

Business Development Director and M&A Consultancy

• 2018 - Present

- Projects: Smarkio (IA Omnichannel); SiiTec (Intelligent Buildings); Smart-tech (Data collection on industrial machines); Squid Fácil (e-Commerce); IDGeo (Agritech for sugarcane cultivation management), Wit7 (Facial Recognition); Central Informática (BPO) Prado Chave (ECM, BPM, BPO); among others; - Building and re-strutured commercial area by introduce Sales Methodology and KPI in order to Improve profitability and expand customer base. - Increase lead generation: Inbound Marketing, google adwords, WebSite and PR; - Operational Excellence Projects, focused on increasing productivity, reducing cost and accelerating internal initiatives through the implementation of constumized solutions - StartUp Mentoring - M&A Advisor Show less

Interim Executive Director

• May 2020 - Feb 2023

- Initialy hired for a 100-day project, but the contract was renewed for non-determinate period. - Lead 28 professional at Sales, Marketing, Presales, Project, Mng Operations and RH team. - Create a complete set of sales procedures, methodology and KPI for Sales & Marketing & Operations team. - Create Controlls mechanism, KPI and P&L for new Projects for PreSales and Projetc team. - Initialy hired for a 100-day project, but the contract was renewed for non-determinate period. - Lead 28 professional at Sales, Marketing, Presales, Project, Mng Operations and RH team. - Create a complete set of sales procedures, methodology and KPI for Sales & Marketing & Operations team. - Create Controlls mechanism, KPI and P&L for new Projects for PreSales and Projetc team.

Country General Manager

• 2017 - 2018

Responsible for entire BU P&L of all line of business that include 50 professionals in the Support, Operations, R&D and Sales areas (with direct reports to Global CEO). Line of Products: TEM (Telecom Expense Management), BYOD, Mobile Airtime and EMM / MDM (Mobile Device Management); - Finished the Geographic expansion: Porto Alegre, Rio, BH, Recife, São Paulo Interior; - Builded the Indirect Channel Program; - Created KPI´s for all operation department based on "customers voice" (NPS); - Improved the product feature supporting by APP; - Implemented the new marketing strategy, including: SEO site and Inbound marketing; Show less

Commercial and M&A Director

• 2014 - 2016

Besides all functions of Sales & Marketing I also handled the Brazilian M&A by mapping competitors, purchase 8 offers and effected 2 acquisitions. After those 2 acquired I led the integration groups.

Sales & Marketing Director

• 2006 - 2014

Responsible for Sales and Marketing P&L for all lines of service, with a team of 38 professionals including managers, sales, pre-sales and marketing and planning analysts. Also led marketing campaigns and the relationship with the media. Reported locally to the President and globally to 04 global functional directors.- Changed the sales persons profile from product oriented to selling solutions focused on solving customer needs;- Created and implemented a new sale methodology based on KPI, customer mapping and weekly pipeline and results follow-up.- Aligned Sales with Operations and Finance and created financial and operational models. Speed up of the project implementation, improved communication and control, tuning up the gap of expected and real margins, enabling better decision-making, increasing competitiveness and, consequently, ramp up the sales.- redefine and simplify the proposals and contracts, enabling to establish a new form of variable remuneration, which reduced operational risk and aligned business objectives to the individual goals.- Generated by the actions described above a growth of over 10% year over year, having exceeded revenue and margin target during consecutive 7 years.- Conquered the "President Club" (annual recognition for the world's best sales person) in years 2007, 2009, 2010, 2011, 2012, 2013, 2015 and 2016. Show less

Latin America Regional Account Director

• Mar 2005 - May 2006

Responsible for managing 70 corporative clients (all multinational companies), in different countries through Latin America, offering international data/voice products and network integration service. Started the strategy to offer AT&T services to Brazilian multinational companies. In that period I over exceeded by 30% the sales quota Responsible for managing 70 corporative clients (all multinational companies), in different countries through Latin America, offering international data/voice products and network integration service. Started the strategy to offer AT&T services to Brazilian multinational companies. In that period I over exceeded by 30% the sales quota

Sales Director SP & Sul

• Dec 2003 - Feb 2005

Responsible for the conquest new corporate customers, voice and data products, and managed a team of 133 professionals, 87 of them vendors, distributed in 7 Management Sales in major cities in the states of São Paulo, Santa Catarina, Parana and Rio Grande do Sul. It also led analysts of planning, pre and post-sales consultants and marketing analysts.-Responsible for capturing an average of 350 new enterprise comapnies as a customers per month;

Indirect Sales Channel Director

• Jun 2002 - Dec 2003

Created the program "Agentes de Negócios Embratel”, having surpassed behavioral paradigms, created systems and financial models and implemented marketing analysis. This program, which still exists today, won the top prize of Marketing ADVB in 2004.• Build a Brazilian indirect channels network, with 247 certified channels, controlled by regional managers.- Winner of “TOP Embratel ” contest;

Sales Superintendent

• Oct 2001 - May 2002

- Led 40 sales people, offering connectivity solutions (Voice, Data and Data Center). During this period change their profile, training and focusing them on customer needs and satisfaction, making them more consultant and less price oriented. This actions increased sales by 25% and improved satisfaction survey by 38%.- Redefined processes and sales team to the São Paulo State Government, which over exceed 60% of revenue targets.- Started the commercial expansion of Telefonica brand outside SP state. I hired, trained and managed the first sales persons in Salvador, Belo Horizonte, Rio de Janeiro, Curitiba and Porto Alegre.- manage Government Sales team focused on the São Paulo state Show less

Indirect Sales Channel Superintendent

• Jul 2000 - Sep 2001

Improved, simplified and revised the commercial rules that apply to indirect channels. Consolidated indirect channels network, made up of 118 member companies, which represent 14% of total “Telefonica Empresas” revenue. I used to achieve this result, several trainings, awareness and motivational campaigns, process auditing, distribution goals between channels and scales of commissioning depending on the results achieved.

Sales Director

• Oct 1999 - Jul 2000

Responsible for all Brazil direct sales team (35 Accounts Managers) making Avaya brand as the leader in the Contact Center solutions;- Lead the sales team divided in six management segmented sectors with several accounts managers;- Developing, motivation and training of the sales team;- Solded to larger and complex contact centers, making the Avaya as avreference in the segment and reached market share, in call centers over 50 workstations, of 80%.• Winner of “Millionaires Club” Award (prize recognition for best world sales individual) in 1997, 1998 and 1999.Contact Centers / Call Centers / PBX / URA / Predictive and Power Dialling / Web Call Center Show less

Sales Manager

• Oct 1997 - Sep 1999

Sales Supervisor

• Oct 1996 - Sep 1997

Pre Sales Manager

• Sep 1994 - Oct 1996

Senior Telecommunications Analyst

• Feb 1989 - Sep 1994