Experience

ANTIGUA HOTEL BOUTIQUE

• Mexico
• Hospitality
• 1 - 100 Employee

• Hotel Director

  • Nov 2021 - Present

  Structure and stablish the operation of the Hotel. Develop and stablish the areas of management, sales, human resources, purchasing, maintenance, quality, systems, finance (with their respective documentary support in process manuals, procedures, kpi) Generation of agreements and negotiations with direct and indirect service providers for our guests. Structure and stablish the operation of the Hotel. Develop and stablish the areas of management, sales, human resources, purchasing, maintenance, quality, systems, finance (with their respective documentary support in process manuals, procedures, kpi) Generation of agreements and negotiations with direct and indirect service providers for our guests.


Grand Luxxe Hotel / Grupo Vidanta
• Guest Experience Manager

  • Jul 2017 - Oct 2020

BSD Servicios
• Business Consulting and Services
• 1 - 100 Employee
• Human Capital Director

  • May 2016 - Aug 2016

Waspert Consultoría Financiera
• Mexico
• Financial Services
• 1 - 100 Employee
• Operational Coordination

  • Dec 2015 - Mar 2016


ALTA Rendimientos Inteligentes

• Human Capital Manager

  • Jun 2013 - Oct 2015

  Main achievements: Establishment of a new organizational culture (principles, mission and vision of the company). Increase in Company Engagement of 2 annual points at Group level Design and implementation of E-learning Reduction of labor demands by 99% Design and implementation of internal benefits program Design and implementation of intranet platform Strategic Partner Program Design for Linkage with Suppliers Coordination of facilities change and redesign of spaces (logistics, communication and cost efficiency process) in one month. Execution of massive movements (hiring-settlements). Implementation of comprehensive quality systems 9 (efficiency, effectiveness, quality and health of the employee). Responsible for the coordination and coordination of the actions of the implementation of the Gazelles methodology Contribute socially through the implementation of community support programs (Reforestation, Home Homes, Blood Donations, Recycling, etc.) Report and participate directly with the General Directorate for the establishment of objectives through different methodologies (Gazelles, Goldratt) Plan, implement and manage performance appraisal processes and 360, succession plans. Review, analyze, restructure and evaluate salary tabulators based on the market and company goals. Generate and manage communication strategies and internal and external corporate positioning Generation and development of strategies for the improvement of organizational climate and engagement. Organization of events (year-end parties, commercial presentations to investors, breakfasts, presentation of results) Definition, establishment and monitoring of area indicators. Show less

• SENIOR QUALITY COORDINATOR

  • Jan 2013 - May 2013

  Main achievements: Implementation of 5's in Operative Processes Reduction of time and costs of 15% in the operational process (automations)Principal functions: Responsible for monitoring and cascading the Goldratt methodology with the management team and the entire company Coordinate a team for the development of process improvements, monitoring and integration. (Direct team 15 people) Develop and follow up on the company's indicators by reporting them to the Board of Directors. Show less

• JUNIOR COORDINATOR OF INNOVATION AND DOCUMENT CONTROL

  • May 2012 - Dec 2012

  Main achievements: Automation of different processes reducing 30% of the pre-established time (internal platform) Redesign of the Document Control Process reducing operating costs in the short, medium and long term by 40%. Establishment of operational incident prevention process and improvement actions for operational processes.Principal functions: Report suggested and implemented innovations of the current processes to the General Direction and Sub-directorate. Creation and development of work team. Train suppliers with new processes Active participation in the revisions of the systems area work plan. Automation of different processes (input of information, homologation of data, consultation and availability of documents) Show less



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• SERPAT-HHRR Contact-Loss Analysis

  • Feb 2010 - Apr 2012

  Main achievements:  Increase in SERPAT rating from 4.9 to 7.5  Benchmark of national plant in training for high performance equipment  Benchmark for Manufacturing Processes and HR Structure in Venezuela  Benchmark in diversity project and inclusion in Talisman Plant  Linkage and participation of the work team in social causes (1 internal with P&G and 2 external with other organizations) Principal functions:  Prepare and coordinate audits at service level, quality, development, improvement and production effectiveness (SERPAT: Site Enterprise Resource Planning, Assesment that evaluates ERP processes)  Coordinate and establish HR activities (training, profiling, event organization, organizational development, etc.) within the work team and with external suppliers.  Responsible for the analysis and execution of loss reduction activities in production and operation (Fill rate, Loss Analysis) through the establishment of indicators, monitoring, processes, quality audits.  Creation, development and monitoring of work procedures.  Participation in work teams in Latin America (Report directly to Venezuela, Mexico and United States)  Collaboration in social programs (coordination of donations and activities in three homes in Mexico). Show less



ALTA Inversiones

• Spain
• Utilities

• Asistente de Dirección General

  • Apr 2006 - Dec 2008

  Investigaciones de mercado. Desarrollo y seguimiento de proyectos para modelos de inversión. Apoyo en la coordinación y organización de eventos corporativos. Investigaciones de mercado. Desarrollo y seguimiento de proyectos para modelos de inversión. Apoyo en la coordinación y organización de eventos corporativos.



DC Mayorista

• Mexico
• Wholesale
• 1 - 100 Employee

• Auditor Interno de Calidad y Seguridad / HR Soporte

  • Dec 2001 - Jan 2004

  Principales Logros: -Auditoría de ISO 9000 aprobada -Reducción de Incidencias en Seguridad en Salida de Mercancías en 2% -Creación de archivo de control para la distribución de papelería Interna, reduciendo gastos corporativos. Principales Funciones: -Auditar y validar la mercancía de entrada y salida de Almacén -Crear, dar seguimiento a los procesos de RH para Auditoría de ISO 9000 -Apoyar en las actividades del equipo de RH para el desarrollo de eventos y actividades internas. -Apoyar al Gerente de Área en el Control de la Papelería Interna -Apoyo en la atención al cliente (Interno y Externo) desde recepción (presencial, telefónica, chat, mail) Show less