Vi Tran
Shift Lead at UNL Dairy Store- Claim this Profile
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Bio
Experience
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UNL Dairy Store
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United States
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Dairy Product Manufacturing
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1 - 100 Employee
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Shift Lead
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Jul 2020 - Present
• Welcome customers positively and provide quality customer service to create a friendly environment • Prepare and serve ice cream, shakes, and sundaes efficiently to decrease customer wait time • Process 50-70 cash and credit card transactions accurately per shift so register maintains proper balances • Maintain an organized environment by performing cleaning duties to follow sanitation guidelines • Delegate tasks and assist manager with operating activities to improve work organization Show less
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Burch & Associates, Inc.
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United States
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Accounting
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1 - 100 Employee
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Intern
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Jan 2023 - Apr 2023
• Entered check register and general journal entry data accurately into QuickBooks • Streamlined tax drop off process by walking clients through forms and answering questions • Maintained an organized environment by preparing envelopes and folders and filing documents to increase efficiency • Communicated with clients to schedule appointments, collect information, and update progress regarding tax return • Entered check register and general journal entry data accurately into QuickBooks • Streamlined tax drop off process by walking clients through forms and answering questions • Maintained an organized environment by preparing envelopes and folders and filing documents to increase efficiency • Communicated with clients to schedule appointments, collect information, and update progress regarding tax return
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Tabitha Health
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Nursing Assistant
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Jun 2020 - Sep 2020
• Performed activities of daily living for 16 residents including dressing, personal hygiene, and eating meals by coordinating with coworker so all residents receive appropriate care • Prepared and served breakfasts to residents by following dietary guidelines to ensure safety • Balanced laundry, dishes, and room organization duties as needed to enhance and maintain a clean environment • Performed activities of daily living for 16 residents including dressing, personal hygiene, and eating meals by coordinating with coworker so all residents receive appropriate care • Prepared and served breakfasts to residents by following dietary guidelines to ensure safety • Balanced laundry, dishes, and room organization duties as needed to enhance and maintain a clean environment
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Cheddar's Scratch Kitchen
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United States
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Restaurants
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700 & Above Employee
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Host
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May 2019 - Jul 2020
• Guided customers to tables using strategic planning and following detailed chart of 50+ tables, ensuring their comfort • Assessed restaurant conditions such as staff capability and seating layout to accurately estimate wait time for customers • Answered phone calls and customer questions while balancing host duties to improve flow of business • Collaborated and communicated with managers, servers, and bussers to bring exceptional customer experience • Guided customers to tables using strategic planning and following detailed chart of 50+ tables, ensuring their comfort • Assessed restaurant conditions such as staff capability and seating layout to accurately estimate wait time for customers • Answered phone calls and customer questions while balancing host duties to improve flow of business • Collaborated and communicated with managers, servers, and bussers to bring exceptional customer experience
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Education
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University of Nebraska-Lincoln
Bachelor of Science in Business Administration, Finance - Banking and Risk Management -
Yonsei University