Vi Tran

Shift Lead at UNL Dairy Store
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Contact Information
us****@****om
(386) 825-5501
Location
Lincoln, Nebraska, United States, US

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Experience

    • United States
    • Dairy Product Manufacturing
    • 1 - 100 Employee
    • Shift Lead
      • Jul 2020 - Present

      • Welcome customers positively and provide quality customer service to create a friendly environment • Prepare and serve ice cream, shakes, and sundaes efficiently to decrease customer wait time • Process 50-70 cash and credit card transactions accurately per shift so register maintains proper balances • Maintain an organized environment by performing cleaning duties to follow sanitation guidelines • Delegate tasks and assist manager with operating activities to improve work organization Show less

    • United States
    • Accounting
    • 1 - 100 Employee
    • Intern
      • Jan 2023 - Apr 2023

      • Entered check register and general journal entry data accurately into QuickBooks • Streamlined tax drop off process by walking clients through forms and answering questions • Maintained an organized environment by preparing envelopes and folders and filing documents to increase efficiency • Communicated with clients to schedule appointments, collect information, and update progress regarding tax return • Entered check register and general journal entry data accurately into QuickBooks • Streamlined tax drop off process by walking clients through forms and answering questions • Maintained an organized environment by preparing envelopes and folders and filing documents to increase efficiency • Communicated with clients to schedule appointments, collect information, and update progress regarding tax return

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Nursing Assistant
      • Jun 2020 - Sep 2020

      • Performed activities of daily living for 16 residents including dressing, personal hygiene, and eating meals by coordinating with coworker so all residents receive appropriate care • Prepared and served breakfasts to residents by following dietary guidelines to ensure safety • Balanced laundry, dishes, and room organization duties as needed to enhance and maintain a clean environment • Performed activities of daily living for 16 residents including dressing, personal hygiene, and eating meals by coordinating with coworker so all residents receive appropriate care • Prepared and served breakfasts to residents by following dietary guidelines to ensure safety • Balanced laundry, dishes, and room organization duties as needed to enhance and maintain a clean environment

    • United States
    • Restaurants
    • 700 & Above Employee
    • Host
      • May 2019 - Jul 2020

      • Guided customers to tables using strategic planning and following detailed chart of 50+ tables, ensuring their comfort • Assessed restaurant conditions such as staff capability and seating layout to accurately estimate wait time for customers • Answered phone calls and customer questions while balancing host duties to improve flow of business • Collaborated and communicated with managers, servers, and bussers to bring exceptional customer experience • Guided customers to tables using strategic planning and following detailed chart of 50+ tables, ensuring their comfort • Assessed restaurant conditions such as staff capability and seating layout to accurately estimate wait time for customers • Answered phone calls and customer questions while balancing host duties to improve flow of business • Collaborated and communicated with managers, servers, and bussers to bring exceptional customer experience

Education

  • University of Nebraska-Lincoln
    Bachelor of Science in Business Administration, Finance - Banking and Risk Management
    2020 - 2024
  • Yonsei University
    2023 - 2023

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