Senior Research Manager

• Dec 2022 - Present

Research Manager

• Jan 2021 - Dec 2022

Senior Research Executive

• Apr 2019 - Jan 2021

Group Research Director

• Jun 2018 - Apr 2019

Qualitative Research Analyst

• May 2017 - Jun 2018

Project Director, Qualitative Practice

• Jul 2015 - May 2017

Promoted to Project Director due to continued excellence in previous role. In addition to project management, I have undertaken more research-oriented and client-facing responsibilities, including:- design research methodologies and stimuli- attend client meetings and regularly update clients on the progress of important milestones- occasionally moderate interviews to augment quantitative study findings- draft reports and presentations that turn research learning into actionable insights Show less

Project Manager, Qualitative Practice

• Jun 2013 - Jul 2015

Manage national and global multi-market qualitative market research projects that have totaled to over $1 million with an average profit margin of 54% (2013 – 2015)Communicate daily with clients and research partners ensuring timely development of important project milestonesDesign screeners and assist in drafting project proposals and discussion guidesCoordinate overall study logistics, including travel arrangements, FocusVision, facility requests, stimuli preparation, etc.Oversee backroom management when attending on-site research to maintain smooth progression of study, achieve research objectives, and provide client satisfactionCollect and analyze research findings to provide comprehensive insights in reports and presentations Show less

Qualitative Assistant

• Sep 2012 - May 2013

Served as a liaison between clients and internal departments to effectively execute studies, including meeting project quotas, providing basic technical assistance, and supporting on-site research objectives Provided daily communication and coordination with colleagues and clients to maintain high quality of data Followed up on client facility requests and study logistics, i.e. food orders, room setup, confidentiality agreements Served as a liaison between clients and internal departments to effectively execute studies, including meeting project quotas, providing basic technical assistance, and supporting on-site research objectives Provided daily communication and coordination with colleagues and clients to maintain high quality of data Followed up on client facility requests and study logistics, i.e. food orders, room setup, confidentiality agreements

English Instructor

• Nov 2010 - Jun 2012

Front Desk Staff

• Sep 2009 - May 2010