International Professional Development Co-ordinator

• Mar 2017 - Present

Senior Administrator

• 2009 - 2016

-First point of contact for all callers filtering calls and dealing with initial enquiries. Liaised with all service providers and suppliers. Raised all invoices and purchase orders.-Set up and maintained all company diaries and contacts database. Set up all internal and external meetings liaising with all stakeholders; took minutes.-Functioned as PA to the CEO.-Organised all company travel and visas. Disbursed per diems and supported staff in the field.-Filed annual returns and accounts with Companies House and Charities Commission online.-Designed, proofread and prepared all annual and funders' reports.-Organised shipment of containers with vehicles and donated goods to Malawi. Liaised with shipping companies, prepared contracts, export documentation and letters for the local authorities for tax exemption. Organised delivery of containers to the port.-Worked in Malawi in the field with main emphasis on IT systems in the local office and the project centres.-Retained IT & communications responsibilities. Continued to look after systems in the UK and Malawi offices. Liaised with external IT support and dealt with any workstation faults. Set up QuickBooks afresh. Maintained the company website.-Designed all printed & digital matter.-Liaised and set up contracts with service providers.

Administrator & IT Manager

• 2004 - 2009

-Overlooked installation of IT network and desktops. Set up backup procedures.-Booked installation of telephone system and broadband services.-Created and installed templates.-Designed all printed and digital matter.-Set up website domains; designed, created and maintained the company website. Redesigned and rebranded a further independent website.-Set IT tests for interviewees and trained staff in Microsoft Office software and company procedures. Created and implemented a digital filing system and photo database with file naming conventions.-Responsible for all IT & communications systems in the UK and Malawi offices, ensuring all software and hardware was up to date and all needs met; looked after the network and liaised with external IT support to ensure all systems were up and running with minimal disruption to users. Dealt with any workstation faults and user issues. Installed and set up all desktop software.

Administrator

• 2000 - 2004

-First point of contact; filtering calls and dealing with initial enquiries. -Set up Board Meetings including preparation and dissemination of all necessary paperwork. Took minutes.-Copying, typing and filing. Replenishing office supplies. Booking service contractors.-Organised all company travel and visas. -Organised a conference in Prague for 100 delegates. Coordinated all aspects of the conference from sourcing and booking the venue down to speakers' presentation papers and equipment needed. Booked and coordinated all attendants’ travel. Set up an office to service the conference and arranged all the entertainment.