Experience

Amsterdam Platform Creation
• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee
• Head of Product

  • Nov 2021 - Present


DEGIRO

• Netherlands
• Financial Services
• 100 - 200 Employee

• Head of product / Transformation Lead

  • Oct 2019 - Nov 2021

  Experienced leader in agile transformation for fast-growing organizations. Successfully led the transformation for a scale-up company, increasing the number of employees from 250 to 500 in just one year. Implemented changes in processes, systems, reporting, and communication to fully embrace a new way of working. Served as Head of Product, Agile Coach, and Scrum Master, ensuring seamless integration of agile methodologies within the company. Key achievements include doubling the number of clients to 1 million in just a year, introducing new roles and hiring 30 new colleagues, transforming the department-based structure into 13 squads and 3 tribes, and significantly increasing transparency and steering from the Board level. Show less



SmartPay BV

• Netherlands
• Truck Transportation

• Co-founder, CEO

  • Sep 2017 - Sep 2019

  www.nearchao.com – invisible payments for SMEs Entrepreneurial product leader with experience in building and leading small but effective teams. Skilled in customer development and verifying product assumptions through Lean Startup methodologies. Achieved significant results, including being selected for an incubation program in the Netherlands, raising pre-seed funding to build an MVP, and successfully piloting the MVP in Eastern Europe. www.nearchao.com – invisible payments for SMEs Entrepreneurial product leader with experience in building and leading small but effective teams. Skilled in customer development and verifying product assumptions through Lean Startup methodologies. Achieved significant results, including being selected for an incubation program in the Netherlands, raising pre-seed funding to build an MVP, and successfully piloting the MVP in Eastern Europe.



Technoserv Consulting

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Consulting Director

  • May 2014 - May 2017

  Experienced IT Consulting Director with a proven track record of leading high-performing teams of 250 professionals and managing a portfolio of over 50 projects. Responsible for P&L with an annual budget of $15M, successfully establishing a PMO team and fostering a culture of innovation, risk-taking, and collaboration.Expert in mentoring and leading complex programs and initiatives, establishing long-term relationships with key clients, and implementing standards and procedures to ensure the effective execution of projects.Key achievements include increasing overall portfolio profitability from 7% to 29% in three years through organizational restructuring and a new motivation scheme, saving $1M through project optimization, and achieving a 40+% profit on a program while growing an annual budget from $1M of $4M.With a passion for delivering results and developing talent, I am a dedicated and strategic leader in the IT consulting field. Show less

• Practice Lead

  • Aug 2013 - May 2014

  ● Set-up new LOB for insurance companies core system implementation (Guidewire);● Launched IT software infrastructure to start operations for new insurance company in the Russian market;● Led complex international startup project with 8 nationalities and multiple challenges like hiring team, no local product expertise and very tight timeline;● Was responsible for P&L with annual budget exceeding $7M;● Led agile engineering and design teams to coordinate, prioritized and delivered to a daring roadmap;● Mentored senior employees and build effective teams.Key results: ● Recruited a team of professionals (30 hires in 1,5 months);● Fastest Guidewire implementation ever worldwide (first launch in 4 month);● LOB became profitability 40+% starting from 1st year. Show less

• Project Director

  • Dec 2010 - Aug 2013

  ● Drove implementation and delivery of large-scale CRM initiatives in financial institutions;● Managed one of the biggest CRM implementation in Eastern Europe;● Was responsible for P&L with annual budget exceeding $7M;● Built a strong team in 100 project members, 6 project managers and several subcontractors;● Managed customer relationship and expectations, prevented and resolved conflicts;● Developed a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination and regular communication of status.Key results: ● Implemented “release factory” concept, helped Customer plan program releases for nearest year and decreased deviations on budget and timeline for more than 50%;● Annual budget were increased from $2M to $4M and profitability from 10% to 30%;● Implemented system was used by 30K+ users, serving 50M clients. Show less

• Customer Success Manager

  • Sep 2009 - Dec 2010

  ● Clarified, prioritized and drove project commitments as well as established and maintained clear chains of accountability;● Customer relationship including the ability to discover true requirements, underlied feature requests, recommended alternative technical and business approaches, and led engineering efforts to meet bold timelines with optimal solutions;● Business development for TelCo industry with CRM, BI, ETL, ERP applications implementation with annual budget exceeding $2M;● High level project management to tune customer relationships, mitigated major risks and escalations and provided mentorship for project managers.Key results: ● Launched New Business Consulting LOB to meet Customer expectation;● Enhanced projects portfolio from $1M to $2M yearly budget. Show less

• Project Manager

  • Dec 2006 - Sep 2009

  ● Managed multiple projects for multiple customers and teams up to 30 people (including other project managers);● Project management in end-to-end implementation projects and full budget responsibility (Oracle Siebel CRM, Oracle BI EE, business consulting) with annual budget exceeding $1M;● Defined key metrics for measuring resource capacity, project valuation, cost, risk, status and performance;● Performed risk management and change management on projects;● Drove internal process improvements, removed gaps, across multiple teams and ensure teams are working on high impact projects that align with company mission and goals.Key results: ● Multiple successfully launched projects in TOP 3 Telecom company in Russia to serve 50M customer base in 9 time zones. Show less



Incom

• Türkiye
• Events Services

• Business Consultant

  • Feb 2006 - Dec 2006

  ● Set-up and managed meeting with customer, delivered presentations, gathered and adapted business requirements, developed business processes documentation. Key results: ● Project manager's responsibility was delegated during project; ● CRM for Corporate Sales in TOP 3 Ukrainian telecom was successfully launched. ● Set-up and managed meeting with customer, delivered presentations, gathered and adapted business requirements, developed business processes documentation. Key results: ● Project manager's responsibility was delegated during project; ● CRM for Corporate Sales in TOP 3 Ukrainian telecom was successfully launched.



Mirasoft

• Ukraine
• Software Development
• 1 - 100 Employee

• Business analyst

  • Sep 2005 - Feb 2006

  Gathered and adapted business requirements, developed business processes documentation. Gathered and adapted business requirements, developed business processes documentation.



UNiQUARE Software Development GmbH

• Austria
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Developer

  • Sep 2004 - May 2005

  University internship program for talented students aimed to give an international experience and work on multicultural environment University internship program for talented students aimed to give an international experience and work on multicultural environment