Victoria Roberts
Counselor/Coordinator at City of North Augusta- Claim this Profile
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Bio
Experience
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City of North Augusta
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United States
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Government Administration
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1 - 100 Employee
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Counselor/Coordinator
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Aug 2009 - Present
In this role, I oversee multiple responsibilities, adjusting to the changing needs of the organization. Because we serve a large community, we are always focusing on seasonal changes, population demands, and accessibility to our resources. I design proposals and strategies for potential tournaments, events, or camps; coordinate schedules; coach players and teams in sportsmanship and safety across youth sports programs; and provide quality service to visitors. I also monitor the use of facilities throughout the recreation center. Other responsibilities include processing payments, creating systems to track equipment, purchasing supplies, managing the entire event process, and building trust with our vendors. Noted Achievements: - Introduced and facilitated an internship program, including supervising interns. -Trained and mentored colleagues on the utilization of our new scheduling system upon rollout. - Spearheaded event planning and setup for our Jack O’Lantern Jubilee event. - Automated member recordkeeping by entering 500+ records into the system to track prior engagement. - Launched a Master Schedule to track annual events, improving communication with all staff members (including external partners and vendors, such as janitorial teams). - Developed a system to track lost-and-found items, which included contacting owners if information was available. Show less
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Legal Extern
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Jun 2019 - Mar 2020
During this time, I drafted and edited legal documents. I also organized records for both physical and electronic recordkeeping; responded to client inquiries; assisted the legal team with errands and office operations; and monitored legal requirements for documentation to ensure compliance During this time, I drafted and edited legal documents. I also organized records for both physical and electronic recordkeeping; responded to client inquiries; assisted the legal team with errands and office operations; and monitored legal requirements for documentation to ensure compliance
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Richardson Plowden & Robinson, PA
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United States
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Law Practice
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1 - 100 Employee
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Legal Courier
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Dec 2017 - May 2019
With this firm, I coordinated the delivery of time-sensitive legal documents for state and federal courts, as well as directly to clients. I also gathered and distributed mail; ordered supplies; and ensured all deliveries and retrieval of legal documentation occurred in a timely manner to meet deadlines. With this firm, I coordinated the delivery of time-sensitive legal documents for state and federal courts, as well as directly to clients. I also gathered and distributed mail; ordered supplies; and ensured all deliveries and retrieval of legal documentation occurred in a timely manner to meet deadlines.
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Senior Attractions Attendant
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May 2016 - Apr 2018
In this position, I led ride operations and management of animal exhibits. Additionally, I maintained a positive guest experience aligned with Riverbanks’ standards. This included collaborating with animal caretakers, our educational team, and zookeepers on animal care, including monitoring animals for distress (kangaroos, giraffes, birds, etc.). I also monitored operations to ensure the safety of guests, team members, animals, and facilities, as well as oversaw the maintenance and upkeep of facilities. Noted Achievements: - Spearheaded the effort to improve our carousel, which included cleaning the area around site and updating the attraction. - Provided care for Lorikeet birds and maintained water for the exhibit. - Served as the sole team member responsible for train upkeep and maintenance. - Developed knowledge about animals throughout the zoo to provide greater guest service and education. -Supervised and trained our Attractions team, as well as delegated tasks across the facility to ensure effective operations. Show less
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Education
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University of South Carolina-Columbia
Bachelor’s Degree, Business Administration and Management, General -
University of South Carolina-Aiken
Bachelor’s Degree, Business Administration and Management, General -
North Augusta High School