Experience

Halkbank AD Beograd

• Serbia
• Banking
• 200 - 300 Employee

• IT director

  • May 2020 - Present



Telenor banka

• Serbia
• Banking
• 1 - 100 Employee

• IT Director

  • Apr 2018 - Apr 2020

• Demand and Change Management Manager

  • Nov 2013 - Apr 2018



NLB Komercijalna banka

• Serbia
• Banking
• 700 & Above Employee

• Director of IT Service Management Department

  • Nov 2011 - Nov 2013

  • Oversaw project management for many of the bank’s various strategic and performance-critical Information Technology initiatives, which were most often complex, multidisciplinary efforts using PMI Project Management methodology adoption and improvement (ex. Data center migration and Disaster Recovery Plan, strategic ITSM project, Security and Identity Management, Establishing IT Service desk, Team leader for Implementation of new Core banking system, ...)• Involved in planning of activities, employee engagement, budget creation/adoption and team education as well as establishing performance goals incorporated in annual employee reviews • Established ITSM (IT Service Management) in accord with ITIL best practices for process design, tool implementation, transformation of organization for process adoption and continuing education• Also oversaw vendor selection and negotiations, contract processes and control of contractual obligation fulfillment in coordination with Procurement Committees, Legal Department, Accounting and other functional units• Established standardization of processes between IT department and other business units as well as external partners, working with Internal & External Audit teams • Bank’s Portfolio Manager, member of Portfolio Management Committee, Chairwoman of Service Management Office, Member of Change Advisory Board (CAB), IT Architecture board and IT Project Management Office (PMO), DR (Disaster Recovery) Coordinator Show less

• Head of IT Process Management Unit

  • Jul 2008 - Oct 2011

• DB administrator

  • Jul 1998 - Jun 2008



University of Belgrade

• Serbia
• Higher Education
• 400 - 500 Employee

• Teaching assistent

  • Oct 1996 - Jun 1998