Verónica Lei

People Operations Specialist at tb.lx by Daimler Truck
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon Metropolitan Area, PT
Languages
  • English Full professional proficiency
  • Cantonese Elementary proficiency
  • Portuguese Native or bilingual proficiency
  • German Elementary proficiency

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Credentials

  • Gestão de Recursos Humanos
    IPFEL
    Nov, 2020
    - Nov, 2024
  • Direito do Trabalho Pós COVID 19
    Debates & Discursos, Lda
    Sep, 2020
    - Nov, 2024
  • Developing Resourcefulness
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Developing a Learning Mindset
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Leading Virtual Meetings
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Learning Zoom
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Managing Stress for Positive Change
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Preparing to Manage Human Resources
    Coursera
    Apr, 2020
    - Nov, 2024
  • Productivity Tips: Finding Your Productive Mindset
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Thriving @ Work: Leveraging the Connection between Well-Being and Productivity
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Time Management: Working from Home
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Working Remotely
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • SheCodes Coding Workshop
    SheCodes Workshops
    Mar, 2020
    - Nov, 2024
  • Direct English
    Direct English
    Dec, 2008
    - Nov, 2024

Experience

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • People Operations Specialist
      • Feb 2023 - Present

    • Árbitro Distrital/Regional
      • Apr 2018 - Jul 2023

    • Juiz de 1ª
      • Apr 2017 - Mar 2018

      All from the Juiz de 2ª +- Clerk of Course;- Desk Control;- Starter;- Referee.

    • Juiz de 2ª
      • Dec 2013 - Mar 2017

      All from the Juiz de 3ª +- Judge of Stroke;- Finish Judge.

    • Juiz de 3ª
      • Dec 2012 - Nov 2013

      - Timekeeper;- Chief Timekeeper;- Inspector of Turns;- Chief Inspector of Turns;- Relay Take-Off Judge.

    • United States
    • Fruit and Vegetable Preserves Manufacturing
    • 1 - 100 Employee
    • People Associate
      • Jul 2021 - Jan 2023

      - Manage employee personnel records; - Be the go-to person for employee requests regarding human resources issues; - Assist in development and implementation of human resources policies; - Be accountable for the onboarding/termination processes and procedures; - Be accountable for drafting contracts for PT and US employees; - Manage Work Health and Safety; - Be the point of contact for issues related to company perks; - Keep track of employee absences; - Be responsible for all administrative processes around employee changes; - Partner with Payroll Vendor and Finance to process salaries; - Help developing and maintaining a training plan for the company; - Manage employees relations; - Monitor performance reviews. All the tasks are being performed with the support of several software tools such as GSuite, BambooHR, Justworks, Remote, Deel and Notion. Show less

    • Portugal
    • Business Consulting and Services
    • 1 - 100 Employee
    • Talent Specialist & Office Manager
      • Feb 2019 - Jul 2021

      - Manage employee personnel records (hard and soft copies); - Be the go-to person for employee requests regarding office and human resources issues; - Assist in development and implementation of human resources policies; - Provide support in the recruitment process; - Manage the internship partnerships and processes; - Be fully accountable for the onboarding/termination processes and procedures and constantly improve them - onboarded about 57 Beta-iers since 2019; - Manage Work Health and Safety; - Be the point of contact for issues related to company perks; - Keep track of employee absences; - Be responsible for all administrative processes around employee changes; - Partner with Payroll Vendor and Finance to process salaries; - Control Talent monthly expenses; - Provide support in other duties of the Head of Talent: training, performance management, culture and team meetings/activities. All the tasks were performed with the support of several software tools such as GSuite, Microsoft Office, Clan HR, TravelPerk, Breezy HR, Slack, Zoom, Asana and HubSpot. Show less

    • Front Office Manager & Night auditor
      • Jan 2018 - Oct 2018

      - Front office tasks and customer services;- HR management duties;- Groups/Events organization and prices negotiation;- Night audit: daily turnover reports reconciliation;- Key costumers' debts collection;- Suppliers' accounts control.All the tasks were performed with the support of several software tools such as Microsoft Office (specially Word, Excel and PowerPoint), Dropbox, SAGE, WinTouch and e-GDS.

    • Receptionist & Night auditor
      • Dec 2014 - Dec 2017

      - Front office tasks and customer services;- Groups/Events organization and prices negotiation;- Night audit: daily turnover reports reconciliation;- Key costumers' debts collection;- Suppliers' accounts control.All the tasks were performed with the support of several software tools such as Microsoft Office (specially Word, Excel and PowerPoint), Dropbox, NewHotel, WinTouch and e-GDS.

    • Portugal
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Interpreter-guide
      • Jul 2014 - Nov 2014

      - Tours guidance in Portuguese and English; - Historical-cultural information provision. - Tours guidance in Portuguese and English; - Historical-cultural information provision.

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Receptionist & Tournant
      • Apr 2014 - Jun 2014

      - Front office tasks and customer services; - Groups/Events organization and prices negotiation; - Night audit: daily turnover reports reconciliation. All the tasks were performed with the support of several software tools such as Microsoft Office (specially Word, Excel and PowerPoint) and Protel. - Front office tasks and customer services; - Groups/Events organization and prices negotiation; - Night audit: daily turnover reports reconciliation. All the tasks were performed with the support of several software tools such as Microsoft Office (specially Word, Excel and PowerPoint) and Protel.

Education

  • Universidade do Porto
    PG in Tourism, Tourism
    2012 - 2013
  • Universidade de Coimbra
    BA in Modern Languages - Specialization in English and German, Languages
    2009 - 2012

Community

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