Experience

Greater Vancouver Board of Trade

• Canada
• Public Policy Offices
• 1 - 100 Employee

• Governors' Gala & Rix Awards Events Assistant

  • Jan 2021 - Present



The Naramata Inn

• Customer Service and Communications

  • Jun 2020 - Aug 2020

  -Provided front desk customer service including checking in/out,concierge services and any other issues regarding guest experience.-Worked on building front desk customer service processes as well astraining guides.-Created a welcome package for all incoming employee's at the NaramataInn with a specific concentration on front desk team and employeeprocesses.-Served as point person during any on site problem solving regarding hotelamenities.-Wrote… -Provided front desk customer service including checking in/out,concierge services and any other issues regarding guest experience.-Worked on building front desk customer service processes as well astraining guides.-Created a welcome package for all incoming employee's at the NaramataInn with a specific concentration on front desk team and employeeprocesses.-Served as point person during any on site problem solving regarding hotelamenities.-Wrote advertisement blurbs for the Naramata Inn menu contributors.-Aided in writing a press release for new Lunch opening at the NaramataInn restaurant. Show more Show less

• Event Assistant

  • Aug 2019 - Jun 2020

  -Worked in a constant fast paced environment as multiple events neededto be planned at a time.-Researched and wrote social media posts for the #Here4YVR campaign.-Composed a news release for two new company program.-Remained highly organized in order to manage multiple events at agiven time.-Handled administrative duties leading up to events which involved printmaterials, online and on phone customer service, managing the eventschedule and registration.-Led… -Worked in a constant fast paced environment as multiple events neededto be planned at a time.-Researched and wrote social media posts for the #Here4YVR campaign.-Composed a news release for two new company program.-Remained highly organized in order to manage multiple events at agiven time.-Handled administrative duties leading up to events which involved printmaterials, online and on phone customer service, managing the eventschedule and registration.-Led and oversaw registration on event days and served as point personfor any on site registration problem solving.-Trained and managed volunteers on our customer service processes,including event registration.-Constantly interacted with event guests to ensure they received thehighest quality event experience and customer service.-Managed creative marketing projects during the 2019 We For SheConference which hosted around 1500 guests, including region widebusiness leaders and students. Show more Show less



Simon Fraser University

• Canada
• Higher Education
• 700 & Above Employee

• Community Advisor (University RA)

  • Aug 2017 - Apr 2018

  -In charge of caring for approximately 40 university students living infreshman dormitories by being an active and present community leader.-Tasked with creating relationships with students in order to assure theyhave a reliable resource for help and/or other related information aboutresidence life.-Performed day and night on-call shifts, which included answering the helpline phone for all first year dormitory students, as well as attend to anyemergent and… -In charge of caring for approximately 40 university students living infreshman dormitories by being an active and present community leader.-Tasked with creating relationships with students in order to assure theyhave a reliable resource for help and/or other related information aboutresidence life.-Performed day and night on-call shifts, which included answering the helpline phone for all first year dormitory students, as well as attend to anyemergent and non-emergent situations in order to assure the safety ofuniversity residence students.-Tasked with planning and facilitating 4-5 monthly events forapproximately 40 students, which included proposing an action plan with abudget breakdown.-Advertised university residence events which included using social mediachannels such as Facebook and Instagram, in order to create participationopportunities for residents while also working towards building universityresidence community.-Worked on collaborative events for the entirety of students residing oncampus, as well as university day students, in order to bring together thewhole of the Simon Fraser University student community. Show more Show less



Calgary Bridal Guide

• Event Hostess

  • Nov 2013 - Jan 2014

  -Provided hosting services for Calgary Bridal guide by welcoming guestsinto the event as well as answer any of their related questions and orconcerns.-Facilitated an informative and welcoming entry for guests into the event.