Veronika Koren

People&Culture Assistant at Infinum
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Contact Information
us****@****om
(386) 825-5501
Location
Croatia, HR
Languages
  • English Professional working proficiency
  • German Elementary proficiency
  • Croatian Native or bilingual proficiency

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Bio

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Experience

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • People&Culture Assistant
      • Oct 2022 - Present

    • HR & Management Assistant
      • Jul 2022 - Oct 2022

    • Croatia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Coordinator
      • Sep 2021 - Jul 2022

    • Project Associate
      • Jul 2020 - Jul 2022

    • Documentation Management Coordinator
      • Oct 2019 - Jul 2020

    • Office Manager
      • Jun 2019 - Oct 2019

    • Volunteer Coordinator
      • Jul 2017 - Dec 2018

      My responsibilities as a Volunteer Coordinator include recruiting, selecting, training, coordinating and supervising volunteers who provide help to patients with life-limiting illnesses and their families facing end-of-life issues. - matching volunteers with patients and families based on initial interviews and needs assessment, organizing home visitations, providing information and support to patients and families and cooperating with institutions to help them to use other services -… Show more My responsibilities as a Volunteer Coordinator include recruiting, selecting, training, coordinating and supervising volunteers who provide help to patients with life-limiting illnesses and their families facing end-of-life issues. - matching volunteers with patients and families based on initial interviews and needs assessment, organizing home visitations, providing information and support to patients and families and cooperating with institutions to help them to use other services - tracking volunteer hours, making volunteering schedules and creating reports, developing volunteer program - performing administrative tasks, participating in writing projects, planning and implementation of project activities, maintaining social media profile Show less My responsibilities as a Volunteer Coordinator include recruiting, selecting, training, coordinating and supervising volunteers who provide help to patients with life-limiting illnesses and their families facing end-of-life issues. - matching volunteers with patients and families based on initial interviews and needs assessment, organizing home visitations, providing information and support to patients and families and cooperating with institutions to help them to use other services -… Show more My responsibilities as a Volunteer Coordinator include recruiting, selecting, training, coordinating and supervising volunteers who provide help to patients with life-limiting illnesses and their families facing end-of-life issues. - matching volunteers with patients and families based on initial interviews and needs assessment, organizing home visitations, providing information and support to patients and families and cooperating with institutions to help them to use other services - tracking volunteer hours, making volunteering schedules and creating reports, developing volunteer program - performing administrative tasks, participating in writing projects, planning and implementation of project activities, maintaining social media profile Show less

    • Social Work Intern
      • Feb 2016 - Feb 2017

      As a Social Work Intern I was providing information about facility to future residents and ways to become one and also gathering their documents, sorting and filing them. Beside that I was helping residents adjust to life in their new residences, advocating for their needs and rights, providing supportive counseling and making psychosocial assessments. Furthermore, I was responsible for administrative tasks such as maintaining case files, writing case notes or reviewing treatment plans… Show more As a Social Work Intern I was providing information about facility to future residents and ways to become one and also gathering their documents, sorting and filing them. Beside that I was helping residents adjust to life in their new residences, advocating for their needs and rights, providing supportive counseling and making psychosocial assessments. Furthermore, I was responsible for administrative tasks such as maintaining case files, writing case notes or reviewing treatment plans. Occupational therapy was as well one of my duties. I held various workshops (e.g. creative workshops, dance workshops, recreational workshops and others) and even launched my own Origami Workshop. Also, I took part in organizing various events that took place in the facility and outside of it. Show less As a Social Work Intern I was providing information about facility to future residents and ways to become one and also gathering their documents, sorting and filing them. Beside that I was helping residents adjust to life in their new residences, advocating for their needs and rights, providing supportive counseling and making psychosocial assessments. Furthermore, I was responsible for administrative tasks such as maintaining case files, writing case notes or reviewing treatment plans… Show more As a Social Work Intern I was providing information about facility to future residents and ways to become one and also gathering their documents, sorting and filing them. Beside that I was helping residents adjust to life in their new residences, advocating for their needs and rights, providing supportive counseling and making psychosocial assessments. Furthermore, I was responsible for administrative tasks such as maintaining case files, writing case notes or reviewing treatment plans. Occupational therapy was as well one of my duties. I held various workshops (e.g. creative workshops, dance workshops, recreational workshops and others) and even launched my own Origami Workshop. Also, I took part in organizing various events that took place in the facility and outside of it. Show less

    • Austria
    • Banking
    • 700 & Above Employee
    • Customer Support Service
      • Mar 2015 - Aug 2015

      As part of customer support service my responsibilities were to provide customers with answers they seek or to fix any kind of problem they had. I was providing information on products and services offered, answering inquiries about the available balance on credit cards and due debt under retail loans and providing information on currency exchange rates. Since it was one of my first jobs I've also learned a lot about work ethic, improved my communication skills and patience in dealing with… Show more As part of customer support service my responsibilities were to provide customers with answers they seek or to fix any kind of problem they had. I was providing information on products and services offered, answering inquiries about the available balance on credit cards and due debt under retail loans and providing information on currency exchange rates. Since it was one of my first jobs I've also learned a lot about work ethic, improved my communication skills and patience in dealing with people under pressure. Show less As part of customer support service my responsibilities were to provide customers with answers they seek or to fix any kind of problem they had. I was providing information on products and services offered, answering inquiries about the available balance on credit cards and due debt under retail loans and providing information on currency exchange rates. Since it was one of my first jobs I've also learned a lot about work ethic, improved my communication skills and patience in dealing with… Show more As part of customer support service my responsibilities were to provide customers with answers they seek or to fix any kind of problem they had. I was providing information on products and services offered, answering inquiries about the available balance on credit cards and due debt under retail loans and providing information on currency exchange rates. Since it was one of my first jobs I've also learned a lot about work ethic, improved my communication skills and patience in dealing with people under pressure. Show less

  • Association Lavona
    • Zagreb, Croatia
    • Special Education Assistant
      • Feb 2014 - Jun 2014

      As a student I worked with a child with special educational needs who was a student in 5th grade in elementary school. My job was to support the student in overcoming social and psychological obstacles, help him in achieving better educational outcomes and providing support for teachers and parents. Main part of the job was creating a stimulating environment during school hours and looking after students physical, social and emotional welfare. As a student I worked with a child with special educational needs who was a student in 5th grade in elementary school. My job was to support the student in overcoming social and psychological obstacles, help him in achieving better educational outcomes and providing support for teachers and parents. Main part of the job was creating a stimulating environment during school hours and looking after students physical, social and emotional welfare.

Education

  • University of Zagreb/Sveuciliste u Zagrebu
    Master's degree, Social Policy
    2015 - 2017
  • University of Zagreb/Sveuciliste u Zagrebu
    Bachelor's degree, Social Work
    2009 - 2015

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