Veronika Tobia

International Medical Coordinator at Clinique de Genolier
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Contact Information
Location
Geneva, Geneva, Switzerland, CH
Languages
  • English Full professional proficiency
  • Russian Native or bilingual proficiency
  • French Full professional proficiency
  • Ukrainian Native or bilingual proficiency
  • German Elementary proficiency

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Credentials

  • Cabin Crew Attestation (CCA)
    Transport Malta
    Feb, 2021
    - Sep, 2024
  • Corporate Flight Attendant Training/Flight Preparation and Operation/Excellent Service on board.
    BUSINESS AVIATION SCHOOL
    Oct, 2020
    - Sep, 2024
  • In-Flight Service Management with Helvetic Alliance
    Jet Aviation
    Nov, 2017
    - Sep, 2024
  • Fundamentals of management and technique of sales
    Odalys Résidences
    Jul, 2015
    - Sep, 2024
  • Dangerous Goods, Fire Fighting, CRM, Safety and Emergency Procedures, First Aid
    Qatar Airways
    Jul, 2012
    - Sep, 2024

Experience

    • Switzerland
    • Hospitals and Health Care
    • 100 - 200 Employee
    • International Medical Coordinator
      • Dec 2021 - Present

    • Receptionniste
      • Aug 2021 - Nov 2021

    • Switzerland
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Mar 2020 - Aug 2020

      Exceptional welcome on board of guests and delivered an excellent service during the flight Catering verification and storage Galley management, cabin preparation and maintenance Special needs assistance Completed pre-flight and post-flight checks, ensuring safety and security on board Well versed with emergency procedures and First Aid Exceptional welcome on board of guests and delivered an excellent service during the flight Catering verification and storage Galley management, cabin preparation and maintenance Special needs assistance Completed pre-flight and post-flight checks, ensuring safety and security on board Well versed with emergency procedures and First Aid

    • Administrative Secretary
      • Oct 2018 - Feb 2020

      Registration and invoicing of new orders and monitoring bank credits and payments Organization of the vehicles’ delivery planning and managing the vehicles’ stock Following all necessary documentation for buying and selling a vehicle and credit follow up Registration of new plates numbers and re-registration of the old ones Registration and invoicing of new orders and monitoring bank credits and payments Organization of the vehicles’ delivery planning and managing the vehicles’ stock Following all necessary documentation for buying and selling a vehicle and credit follow up Registration of new plates numbers and re-registration of the old ones

    • Events Hostess
      • 2018 - 2019

      Customized warm welcome of customers Preparation of cabin for the exhibition Presentation of the aircraft on the clients’ request Supervising the cabin and the flow Representing ACJ / ACH as well as JETCRAFT Customized warm welcome of customers Preparation of cabin for the exhibition Presentation of the aircraft on the clients’ request Supervising the cabin and the flow Representing ACJ / ACH as well as JETCRAFT

    • Reception Manager
      • Mar 2018 - Oct 2018

      Personalized welcome of guests and escort to their rooms Room plate and cart service Orders from restaurant, welcome room platters, champagne or wine presentation in rooms Breakfast presentation with gastronomic aspect Breakfast and gastronomic service (in busy hours) Handling special requests (honeymoon, birthday, marriage) Concierge service on request Verification of the excellent room presentation Supervising a team of 10 people (receptionists, housekeepers… Show more Personalized welcome of guests and escort to their rooms Room plate and cart service Orders from restaurant, welcome room platters, champagne or wine presentation in rooms Breakfast presentation with gastronomic aspect Breakfast and gastronomic service (in busy hours) Handling special requests (honeymoon, birthday, marriage) Concierge service on request Verification of the excellent room presentation Supervising a team of 10 people (receptionists, housekeepers, technician) Managing accurate and efficient hotel operations Show less Personalized welcome of guests and escort to their rooms Room plate and cart service Orders from restaurant, welcome room platters, champagne or wine presentation in rooms Breakfast presentation with gastronomic aspect Breakfast and gastronomic service (in busy hours) Handling special requests (honeymoon, birthday, marriage) Concierge service on request Verification of the excellent room presentation Supervising a team of 10 people (receptionists, housekeepers… Show more Personalized welcome of guests and escort to their rooms Room plate and cart service Orders from restaurant, welcome room platters, champagne or wine presentation in rooms Breakfast presentation with gastronomic aspect Breakfast and gastronomic service (in busy hours) Handling special requests (honeymoon, birthday, marriage) Concierge service on request Verification of the excellent room presentation Supervising a team of 10 people (receptionists, housekeepers, technician) Managing accurate and efficient hotel operations Show less

    • France
    • Hospitality
    • 300 - 400 Employee
    • Reception Manager
      • Mar 2014 - Feb 2018

      Personalized welcome of guests to their rooms and ensured an excellent service in the hotel Worked closely with Room and Technique Managers and supervised a team of 6 people Managed accurate reception operations and dealt with telephone and email enquiries Personalized welcome of guests to their rooms and ensured an excellent service in the hotel Worked closely with Room and Technique Managers and supervised a team of 6 people Managed accurate reception operations and dealt with telephone and email enquiries

    • Germany
    • Airlines and Aviation
    • 1 - 100 Employee
    • Flight Attendant
      • May 2012 - Sep 2013

      Personalized welcome on board, delivered a 5-star service during the flight Ensured highest level of guests’ satisfaction on board Customized child care and escort and special needs assistance Storage and galley management Well versed with emergency procedures, First Aid and ensuring safety and security on board Pre-flight and post-flight checks Personalized welcome on board, delivered a 5-star service during the flight Ensured highest level of guests’ satisfaction on board Customized child care and escort and special needs assistance Storage and galley management Well versed with emergency procedures, First Aid and ensuring safety and security on board Pre-flight and post-flight checks

    • Executive Assistant, Travel Agency
      • Feb 2008 - May 2012

      Arranging business/vacation trips for VIP clients, offering 24/7 assistance when abroad Special requests (honeymoon, birthday, marriage). Representing VIP's at embassies, visa assistance & responsible for payments/ invoicing Arranging business/vacation trips for VIP clients, offering 24/7 assistance when abroad Special requests (honeymoon, birthday, marriage). Representing VIP's at embassies, visa assistance & responsible for payments/ invoicing

Education

  • Lviv Polytechnic National University
    International Relations Analyst, International Relations and Affairs
    2003 - 2008

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