Veronika Papezova

Sleep coach at The Sleep Coach School
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Contact Information
us****@****om
(386) 825-5501
Location
Piešťany, Trnava Region, Slovakia, SK

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Bio

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Credentials

  • Certified Sleep Coach
    The Sleep Coach School
    May, 2022
    - Oct, 2024
  • Certified Sleep Coach
    The Sleep Coach School
    May, 2022
    - Oct, 2024

Experience

  • The Sleep Coach School
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Sleep coach
      • Feb 2022 - Present

      Helping people to overcome their insomnia Helping people to overcome their insomnia

  • ON Semiconductor
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Customer Support Representative
      • Jun 2015 - May 2022

      My responsibilities include smooth flow of goods for customer's production; that they recieve deliveries on time and in right quantities. I act like customer's advocate if any issue occurs. Communication with planning to ensure sufficient stock. My responsibilities include smooth flow of goods for customer's production; that they recieve deliveries on time and in right quantities. I act like customer's advocate if any issue occurs. Communication with planning to ensure sufficient stock.

  • Infosys BPO
    • United Kingdom
    • 1 - 100 Employee
    • Senior Process Executive
      • Jul 2012 - Jun 2014

      Responding to phone calls to resolve end user queries related to the hardware and software infrastructure of our client, a leading american IT company Solving of technical issues, troubleshooting Log tickets into the system Interact with the 2nd level support team Working with iMac and OS X Writing the case notes in English while speaking to customer in German language, multitasking Delivering an outstanding customer care results with adequate rapport from customers, every month more than 90℅ customer satisfaction. Show less

Education

  • Trnava unversity in Trnava
    Master's degree, English and Ethics, Faculty of Education
    2006 - 2011
  • Universidade de Lisboa
    Erasmus exchange programme, English Language and Literature/Letters
    2008 - 2009

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