Experience

Kitchen Table Restaurants

• Canada
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Aug 2023 - Present

• Assistant Restaurant Manager

  • Sep 2022 - Aug 2023



Lonsdale Quay Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Feb 2022 - Aug 2022



The Francis Boutique Hotel

• Ucluelet, British Columbia, Canada

• Operations and Marketing Manager

  • Jan 2021 - Aug 2022

  Helped new owners with whole process of hotel takeover. Created price and marketing strategies to increase hotel visibility and profit. Processed and allocated hotel bookings, modifications, and cancellations. Provided outstanding customer service to ensure guest satisfaction and hotel reputation (TripAdvisor - best hotel in Ucluelet). Helped new owners with whole process of hotel takeover. Created price and marketing strategies to increase hotel visibility and profit. Processed and allocated hotel bookings, modifications, and cancellations. Provided outstanding customer service to ensure guest satisfaction and hotel reputation (TripAdvisor - best hotel in Ucluelet).



Raglans Bistro

• North Vancouver

• Front Of House Manager

  • Jul 2017 - Dec 2021

  Hired, trained, and supervised front of house staff. Created FOH guidelines to ensure efficient training of new hires and smooth run during the high season (daily prep, shift duties, job descriptions). Implemented scheduling app to secure more systematic scheduling and faster communication between team members. Built strong relationships with returning customers within local community. Managed team of 8 -10 employees. Regularly maintained stock levels and ordered… Show more Hired, trained, and supervised front of house staff. Created FOH guidelines to ensure efficient training of new hires and smooth run during the high season (daily prep, shift duties, job descriptions). Implemented scheduling app to secure more systematic scheduling and faster communication between team members. Built strong relationships with returning customers within local community. Managed team of 8 -10 employees. Regularly maintained stock levels and ordered supplies. Contributed to planning and adjusting drink & food menus. Show less Hired, trained, and supervised front of house staff. Created FOH guidelines to ensure efficient training of new hires and smooth run during the high season (daily prep, shift duties, job descriptions). Implemented scheduling app to secure more systematic scheduling and faster communication between team members. Built strong relationships with returning customers within local community. Managed team of 8 -10 employees. Regularly maintained stock levels and ordered… Show more Hired, trained, and supervised front of house staff. Created FOH guidelines to ensure efficient training of new hires and smooth run during the high season (daily prep, shift duties, job descriptions). Implemented scheduling app to secure more systematic scheduling and faster communication between team members. Built strong relationships with returning customers within local community. Managed team of 8 -10 employees. Regularly maintained stock levels and ordered supplies. Contributed to planning and adjusting drink & food menus. Show less



PwC

• Professional Services
• 700 & Above Employee

• Professional Training Coordinator

  • Oct 2015 - Jun 2016

  Management and Coordination of preparatory courses for ACCA qualification for external clients Ensuring smooth and effective functioning of training sessions Key Account Management –building long-term relationships with clients and tutors Business Development - individual candidates and corporate clients Creating the training plans tailored to client’s needs Organizational tasks related to course preparation (students registrations, learning materials, facility and equipment… Show more Management and Coordination of preparatory courses for ACCA qualification for external clients Ensuring smooth and effective functioning of training sessions Key Account Management –building long-term relationships with clients and tutors Business Development - individual candidates and corporate clients Creating the training plans tailored to client’s needs Organizational tasks related to course preparation (students registrations, learning materials, facility and equipment management, travel arrangements for tutors, etc.) Marketing – maintenance of websites and social media, creating marketing materials (newsletters, leaflets) Overall administration of computer-based exams Designing E-learning programs for external clients by using Articulate Storyline Organizing the social events for clients Reporting and invoicing

• Corporate Training Coordinator

  • Mar 2015 - Oct 2015

  Coordinating the whole process of preparation to ACCA qualification for corporate employees (Assurance/Tax/Advisory) Organization and Coordination of periodic in-house trainings and distant learning sessions Creating the training plans for PwC employees (preparatory courses, exam enrolment, reporting results) Organizational tasks related to course preparation (student registrations, learning materials, facility and equipment management, travel arrangements for tutors, etc.) Overall… Show more Coordinating the whole process of preparation to ACCA qualification for corporate employees (Assurance/Tax/Advisory) Organization and Coordination of periodic in-house trainings and distant learning sessions Creating the training plans for PwC employees (preparatory courses, exam enrolment, reporting results) Organizational tasks related to course preparation (student registrations, learning materials, facility and equipment management, travel arrangements for tutors, etc.) Overall Administration of computer-based exams Reporting (results of evaluation, attendance, training data)



James Cook Languages s.r.o.

• Czechia
• Professional Training and Coaching
• 1 - 100 Employee

• Course Manager

  • Jan 2014 - Dec 2014

  Management and coordination of corporate language courses tailored to clients’ needs Creating training schedules/calendar on clients’ demand and plans Key Account Management - building long-term relationships with clients Regular meetings with clients - presentation of new products, students’ progress, course planning Maintenance of training records – language progress, students’ attendance, feedbacks Daily communication with tutors, students and corporate… Show more Management and coordination of corporate language courses tailored to clients’ needs Creating training schedules/calendar on clients’ demand and plans Key Account Management - building long-term relationships with clients Regular meetings with clients - presentation of new products, students’ progress, course planning Maintenance of training records – language progress, students’ attendance, feedbacks Daily communication with tutors, students and corporate representatives Invoicing Show less Management and coordination of corporate language courses tailored to clients’ needs Creating training schedules/calendar on clients’ demand and plans Key Account Management - building long-term relationships with clients Regular meetings with clients - presentation of new products, students’ progress, course planning Maintenance of training records – language progress, students’ attendance, feedbacks Daily communication with tutors, students and corporate… Show more Management and coordination of corporate language courses tailored to clients’ needs Creating training schedules/calendar on clients’ demand and plans Key Account Management - building long-term relationships with clients Regular meetings with clients - presentation of new products, students’ progress, course planning Maintenance of training records – language progress, students’ attendance, feedbacks Daily communication with tutors, students and corporate representatives Invoicing Show less



Bayer

• Chemical Manufacturing
• 700 & Above Employee

• Office Administration and HR Assistant

  • Aug 2010 - May 2013

  Providing the administrative support for Human Resources department and HealthCare division HR Administration Updating the contract database – donation and sponsorship contracts, clinical trials documentation Working with company order system Corporate intranet administration Management of divisional satisfaction survey Providing the administrative support for Human Resources department and HealthCare division HR Administration Updating the contract database – donation and sponsorship contracts, clinical trials documentation Working with company order system Corporate intranet administration Management of divisional satisfaction survey



Rakovnicko o.p.s.

• Rakovník

• Administrative Support

  • Jun 2007 - Sep 2008

  Monitoring the tourism development in Central Bohemia region Marketing research of Education system in Tourism within the region Administration of the the Regional Register of Services in Central Bohemia Promoting and representing the Central Bohemia region locally and abroad Monitoring the tourism development in Central Bohemia region Marketing research of Education system in Tourism within the region Administration of the the Regional Register of Services in Central Bohemia Promoting and representing the Central Bohemia region locally and abroad