Campaign Manager, Content creator

• Nov 2022 - Present

• Contacting possible clients and offering marketing packages • Leading marketing campaigns for destination development organizations • Communicating and reporting to clients (Google analytics)• Basic photo editing and banner creation (Pixlr, Canva)• Writing articles concerning traveling destinations (WordPress,Medium)• Social media content creation – Facebook, Instagram (Facebook Meta, Creator Studio, Youtube)• Attending traveling events to network and attract possible clients Show less

Digital marketing and content creation intern

• Aug 2022 - Present

Receptionist

• Nov 2019 - Feb 2021

Completing front desk tasks:• Booking (Software: CompuSoft)• Organizing reservations and room division + various administrative tasks• Was answering guests' inquiries in hospitable manner and earned positive feedback• Improved the company´s marketing by creating social media business account which resulted in several long-term bookings • Created personalized welcome messages to enhance customer service

Intern

• Aug 2020 - Nov 2020

Creating website and social media marketing content• Analyzing company`s service design and suggesting improvements • Suggested adding experience in check-in process and social activities for better customer journey • The company implemented suggested personalized welcoming messages for guests which resulted in positive reviews and feedback's

Head of art association

• Jun 2017 - Jun 2019

Head of art organization • Organizing theater plays, association presentations and creative workshops Organization included: • venue agreements • marketing via social media, web site and posters • plays preparation (rehearsal agreements, costume purchase) • communication with existing and recruiting new members • creative workshops leadership Head of art organization • Organizing theater plays, association presentations and creative workshops Organization included: • venue agreements • marketing via social media, web site and posters • plays preparation (rehearsal agreements, costume purchase) • communication with existing and recruiting new members • creative workshops leadership

Receptionist

• Feb 2017 - Sep 2018

Booking (Software: Loventis) • Answering guests' inquiries in a friendly manner to obtain the hostel reputation of a backpacker’s friendly hostel • Writing social media marketing content • Learned to work with large group of guests (50+) while organizing room division and communicating with the restaurant and housekeeping staff to manage the work on time • Sold multiple packages to Plitvice lakes as an extra offer to tourists Booking (Software: Loventis) • Answering guests' inquiries in a friendly manner to obtain the hostel reputation of a backpacker’s friendly hostel • Writing social media marketing content • Learned to work with large group of guests (50+) while organizing room division and communicating with the restaurant and housekeeping staff to manage the work on time • Sold multiple packages to Plitvice lakes as an extra offer to tourists