Platform Owner

• Aug 2018 - Present

- Product ownership of digdat Utilities, digdat Connect, digdat Communication Service, and digdat Retailer Notification Service- Promoting and applying Agile principles to ensure continuous improvement of software delivery- Creating product and project visions- Defining and maintaining product roadmaps- Managing and prioritizing product and sprint backlogs - Requirements and feedback gathering- User story and acceptance criteria writing- Focus on delivering high-value requirements first- Ensuring projects meet clients' business needs- Collaborating with the development team, domain experts, stakeholders, and clients- Facilitating User Story Workshops; participating in Daily stand=ups, Sprint planning meetings, and Retrospectives

Career taken to study Project Management Professional Course

• 2017 - 2018

- Project management, Agile, Prince 2, Six Sigma, Microsoft Project- PMI Agile Certified Practitioner

Career break taken to study English Language

• 2016 - 2016

- ICFE International Certificate in Financial English (exam December 2016)

Project Manager / Product Owner (Agile)

• 2010 - 2016

• Implementing new websites and online shop platforms for start-up companies• Ensuring that projects meet business objectives, budget, and schedule, with focus on continuous improvement and delivering high value• Creating Project vision and Business case, gathering requirements, creating and prioritizing user stories, creating and updating product / iteration backlogs, planning iterations, estimating user stories, setting test acceptance criteria• Collaborating with stakeholders and obtaining technical expertise from developers and other domain experts• Gathering feedback, implementing changes and adjusting plans• Tracking progress using Agile tools• Setting up and improving processes and procedures using Lean

Online Banking & Payments Product Manager

• 2008 - 2010

- managing the life cycle of digital banking products- leading projects and managing project teams- budgeting and reporting- building relationships and liaising with key stakeholders- developing products to deliver new online and core banking systems- new products, applications, and functionalities testing- conducting product launches and preparing training materials, user guides, and promotional materials- staff training and creating e-learning courses- managing and improving procedures and processes mapping- leading marketing campaigns and increasing product profitability- market analysis, competitive monitoring, and statistics

Online Banking Product Specialist

• 2007 - 2008

Deputy Branch Manager

• 2006 - 2007

Personal Banker

• 2006 - 2006

Client Services Consultant

• 2005 - 2006

Phone Banker and Internet Banking Specialist

• 2004 - 2005

Phone Banker

• 2003 - 2004

- Administration of payment and card transactions