Customer Loyalty Manager - Automotive MasterMind

• Oct 2022 - Present

Manage Mazda of Orange Vehicle Owners lifetime Portfolios. Generates Revenue Opportunities From conquest, referrals, service to sales and lease buy outs utilizing predictive analytics and marketing tools. And Consult on our local Advertising & Marketing strategy to improve profitability and presence of dealership through social networking. Mazda of Orange is an amazing dealership to buy your next vehicle from, i am very excited and humbled to work here. - Ask 4 Veronica Manage Mazda of Orange Vehicle Owners lifetime Portfolios. Generates Revenue Opportunities From conquest, referrals, service to sales and lease buy outs utilizing predictive analytics and marketing tools. And Consult on our local Advertising & Marketing strategy to improve profitability and presence of dealership through social networking. Mazda of Orange is an amazing dealership to buy your next vehicle from, i am very excited and humbled to work here. - Ask 4 Veronica

Director Of Strategic Partnerships

• May 2021 - Present

We create opportunities for people who want to network with their peers and learn from top-notch professionals and experts in this industry while having fun doing it! • You'll get to know the leaders of tomorrow's cannabis industry... • Learn about what it takes to succeed in an emerging market... • Network with industry leaders and other like-minded canipreneurs across Southern California (and beyond)... • Find mentors, advisors, investors, partners - whatever you need to grow your business... • Have access to some of the most successful entrepreneurs in this space (and our supply chain)... • Learn about cannabis marketing and branding strategies in a safe, personal environment... • Build real and vetted connections with people through our entire supply chain... • Share your story with top leaders in the cannabis industry... • Gain access to a powerful platform where we share knowledge and expertise about the cannabis industry... • Be part of an exclusive community for Canipreneurial Minds™... • Become a thought leader in your local area... • Have a place to network and find jobs in the industry... • Provides a safe space for Canipreneurs to learn, grow, and share their stories... • AND MORE! To sum it up, Rico likes to call it "Access to Excellence."

Internet Sales Manager

• Apr 2022 - Nov 2022

Internet manager for Hemet CDJR Internet manager for Hemet CDJR

Automotive Salesperson

• Mar 2020 - May 2021

Automotive Sales Consultant Automotive Sales Consultant

Freelancer

• Nov 2015 - Mar 2020

Digital Marketing Consultant for businesses, organizations, start-ups, speakers and youth influencers. I utilize my professional millennial mindset to network with todays trending markeing platforms. I stay up to date with today's branding, marketing & social trends by hearing podcasts, webinars & attending workshops! I coach what the best strategy and platform is that we should implement to increase ticket sales, engagement, usage and monetization across multiple platforms. I'm fascinated by generation influences and i understand the differences that will make our campaigns a success in your market. If you are looking for a tenacious advertising and social media marketing professional than i am open to contract or an employment opportunity.

Digital Marketing Consultant

• Aug 2017 - Dec 2019

BDX is the ultimate resource for home builder marketing, home builder websites, graphic content, technology, education and more! Contact me for all your marketing needs in the Orange County, San Diego & Hawaii market.

New Business Development

• Dec 2018 - Aug 2019

Sr Performance Manager

• Mar 2011 - Nov 2015

Sr. Performance manager is key to providing the white glove treatment to our advertisers investing over 6 figures to their advertising campaign with YP. We evaluate campaign performance and develop strategies to meet customer lead objectives, revenue and profitability. Our analytics help provide senior leadership with the right information to build better and more effective solutions.The Sr. Performance Manger is valuable to our sales branch so we may ensure the clients campaigns meet the right expectations. I'm responsible for 50+ sales reps active accounts across southern California. Since the introduction of a lead performance program YP has secured new and renewal clients with annual billed revenue in the millions. Responsibility include but not limited to- Insure the expectations are met with our advertisers on a daily/monthly basis. White Glove Treatment. - Communicate with Media Sales Managers, Media Sales Consultants and Customers through multiple channels. (Email, phone, text, Salesforce & Internal social media) - Coordinate and fully run training with core marketing, sales operations, management and senior leadership on new revenue streams, performance strategies and company engagement.- Run daily analytics, convert to reports and communicate customer lead objectives based off current advertising campaign (Digital, Direct mail, Local print, PPC, SEO, SEM, Websites) and spending objective.- Evaluate branch performance, convert to reports and communicate to senior leadership on daily/weekly/monthly meetings. - Manually track results across vertical accounts, and compiles data analysis.

Telephone Sales Representative

• Mar 2004 - Mar 2012

Contact potential advertisers about the valuable marketing options our company can offer their particular line of business. Maintained revenue, increase and created new.

Customer Service Representative

• Feb 2001 - Mar 2004