Reservations Agent

• Oct 2021 - Present

Reservations Agent

• Dec 2016 - Oct 2021

Experienced Reservations Agent with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Excel, Management, Customer Service, Marketing Strategy, and Teamwork. Strong operations professional. Meeting and exceeding guest needs Experienced Reservations Agent with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Excel, Management, Customer Service, Marketing Strategy, and Teamwork. Strong operations professional. Meeting and exceeding guest needs

Restaurant Supervisor

• Jul 2016 - Nov 2016

Working with suppliers and oversee the wait and hosting staff and the kitchen staff. Assisting Guests with inquiries and complaints, training new employees, and conducting monthly inventory and exceeding the required sales volume Working with suppliers and oversee the wait and hosting staff and the kitchen staff. Assisting Guests with inquiries and complaints, training new employees, and conducting monthly inventory and exceeding the required sales volume

Lead Generator/ Direct Sales Representative

• Oct 2014 - Nov 2015

Obtaining leads and following to obtain salesPresenting Bank products to companiesGuiding clients on best product which would suit their needs in alignment with the bank policyFacilitating client accounts, credit cards, loans and keeping updating the client on the progressAdvising clients on the banks interest rates, charges and policyCarrying any duties assigned within the stipulated timeConducting sales activation Obtaining leads and following to obtain salesPresenting Bank products to companiesGuiding clients on best product which would suit their needs in alignment with the bank policyFacilitating client accounts, credit cards, loans and keeping updating the client on the progressAdvising clients on the banks interest rates, charges and policyCarrying any duties assigned within the stipulated timeConducting sales activation

Management Trainee

• Mar 2013 - Sep 2013

Overall operations of the hotel while specializing in Front Office, Reservations, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department Overall operations of the hotel while specializing in Front Office, Reservations, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department

Interniship Practice

• Sep 2011 - Dec 2011

Overall operations of the hotel while specializing in Front Office, Reservations, Food &Beverage, Stores&Purchasing, Food Production, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department Overall operations of the hotel while specializing in Front Office, Reservations, Food &Beverage, Stores&Purchasing, Food Production, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department

Management Trainee

• Mar 2011 - Sep 2011

Overall operations of the hotel while specializing in Front Office, Reservations, Food &Beverage, Stores&Purchasing, Food Production, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department Overall operations of the hotel while specializing in Front Office, Reservations, Food &Beverage, Stores&Purchasing, Food Production, Sales&Marketing and Rooms Division. Worked closely with front desk managers, culinary department, Operations Manager, convention and event planner, housekeeping department