Veronica Sterling

Waitress at Rockland Country Club
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Contact Information
us****@****om
(386) 825-5501
Location
Suffern, New York, United States, US

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Experience

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Waitress
      • Jun 2023 - Present

      Sparkhill, New York

    • Restaurants
    • 100 - 200 Employee
    • Waitress
      • Aug 2022 - Apr 2023

      Massachusetts, United States • Communicated effectively with coworkers, customers, and management to create a productive work environment • Facilitated the training of new employees to guarantee a comprehensive understanding of the POS system and customer service • Implemented and supported daily operational tasks such as the completion of checklists and other related jobs

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Leader
      • Jun 2020 - Jan 2023

      Ramsey, New Jersey, United States • Oversaw and balanced the surge of online orders during a high growth period in the company while maintaining in-person customer service

    • United States
    • Financial Services
    • Marketing Intern
      • Jun 2022 - Aug 2022

      Boston, Massachusetts, United States • Created a marketing campaign to attract college renters for the 2022-2023 school year • Wrote knowledge base articles to demonstrate proper use of the app for the customer facing side

    • Entertainment Providers
    • 700 & Above Employee
    • College Film Ambassador
      • Jan 2022 - May 2022

      Boston, Massachusetts, United States • Collaborated with on-campus clubs and organizations to host screenings, giveaways and publicity events for films such as KIMI and The Batman • Developed and host publicity campaigns for upcoming film releases on my campus • Met weekly with supervisors and other ambassadors to share progress and ideas for upcoming events

    • United States
    • Banking
    • 700 & Above Employee
    • Marketing- Client Experience Intern
      • Jun 2021 - Aug 2021

      White Plains, New York, United States • Arranged and executed a full calendar year of social media posts for the banks Instagram, Facebook, Twitter and LinkedIn accounts • Coordinated with managers and 17 other interns in different departments over a 10-week period • Created weekly reports on the direct mentions of Sterling’s online banking and social media comments, direct messages and ratings

    • Waitress
      • May 2017 - Mar 2020

      -Collaborated with other employees to ensure speedy arrival of customers food -Greeted customers and handled any issues or concerns -Trained new employees on specific POS system -Took to-go and delivery orders via phone, ensuring each order is correct

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Counselor
      • Jun 2018 - Aug 2019

      Pomona, New York, United States Managed a group of 15 9-year-olds for 8 weeks. Handled day-to-day activities for the group. Ensured general happiness of the campers, including crisis management, nutrition, and mediation.

Education

  • Boston College Carroll School of Management
    Bachelor of Science - BS, Marketing, Managing for Social Impact and the Public Good
    2019 - 2023
  • Esade
    Marketing
    2021 - 2021
  • Suffern Senior High School
    2015 - 2019

Community

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