Coord-Financial Planning & Analysis

• Dec 1995 - Jan 2022

▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation. • Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities. • Exhibit superior troubleshooting and resolution skills to address customer concerns. • Analyzed and resolved issues with customer billing and cellular… Show more ▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation. • Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities. • Exhibit superior troubleshooting and resolution skills to address customer concerns. • Analyzed and resolved issues with customer billing and cellular issues. • Communicated issues, questions, and/or concerns to proper management. ▪ Presented business solutions to preserve and expand business with the authority to interpret, prepare and summarize contractual issues and risks. ▪ Collaborated with the Business and Government Customer Operations (BGCO), Sales, Marketing, and Legal department around expected deliverables resulting in a quality metric of 98%. ▪ Administered basic project management support by tracking project success monthly using performance metrics, monitoring project results, and producing informative project reports. ▪ Achieved developing and implementing several operational initiatives by effectively providing business analysis, thought leadership, and solution-driven guidance with a unified approach that fostered a collaborative environment.▪ Managed the day-to-day activities of the Business to Business (B2B) Sales team about financial management, cost analysis, budget reporting and forecasting, and current accounting trends. ▪ Supervised the status of business accounts and balances, identifying inconsistencies regarding account credits based upon the client contract agreement. ▪ Ensured 100% compliance with established internal control procedures by auditing records, reports, operating practices, and client documentation. Show less ▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation. • Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities. • Exhibit superior troubleshooting and resolution skills to address customer concerns. • Analyzed and resolved issues with customer billing and cellular… Show more ▪ Consulted with Verizon’s Business to Business (B2B) Sales team, assisting them with generating revenue and exceeding sales targets through contractual agreements, financial audits, and various legal documentation. • Utilizes Strategic Account Management (SAM) for reporting, analysis and action planning and management activities. • Exhibit superior troubleshooting and resolution skills to address customer concerns. • Analyzed and resolved issues with customer billing and cellular issues. • Communicated issues, questions, and/or concerns to proper management. ▪ Presented business solutions to preserve and expand business with the authority to interpret, prepare and summarize contractual issues and risks. ▪ Collaborated with the Business and Government Customer Operations (BGCO), Sales, Marketing, and Legal department around expected deliverables resulting in a quality metric of 98%. ▪ Administered basic project management support by tracking project success monthly using performance metrics, monitoring project results, and producing informative project reports. ▪ Achieved developing and implementing several operational initiatives by effectively providing business analysis, thought leadership, and solution-driven guidance with a unified approach that fostered a collaborative environment.▪ Managed the day-to-day activities of the Business to Business (B2B) Sales team about financial management, cost analysis, budget reporting and forecasting, and current accounting trends. ▪ Supervised the status of business accounts and balances, identifying inconsistencies regarding account credits based upon the client contract agreement. ▪ Ensured 100% compliance with established internal control procedures by auditing records, reports, operating practices, and client documentation. Show less