Experience

Healey Brothers Automotive Dealerships

• Customer Service/ Appointment setter

  • May 2015 - Present

  •Answer inbound calls to schedule service appointments •Outbound customer satisfaction calls •Respond to customer email & chats •Confirm appointments and reschedule missed appointments •Follow up with customers who are overdue for service •Contact customers regarding marketing initiatives •Log customer information and purify database. •Answer inbound calls to schedule service appointments •Outbound customer satisfaction calls •Respond to customer email & chats •Confirm appointments and reschedule missed appointments •Follow up with customers who are overdue for service •Contact customers regarding marketing initiatives •Log customer information and purify database.



Physical Medicine and Rehabilitation of NY PC

• United States
• Medical Practices

• Front Desk Receptionist

  • May 2014 - Jul 2014

  Responsibilities • Contact over 200 patients daily in confirming appointments and schedules • Prep 90-100 patients daily for physical therapy sessions • Assist with and perform administrative functions daily. • Greet arriving patients in a friendly manner • Customer Service Responsibilities • Contact over 200 patients daily in confirming appointments and schedules • Prep 90-100 patients daily for physical therapy sessions • Assist with and perform administrative functions daily. • Greet arriving patients in a friendly manner • Customer Service