Experience

Newrez LLC

• United States
• Financial Services
• 700 & Above Employee

• Underwriter

  • Feb 2021 - Jul 2022

  Reviewed the credit file including paystubs, bank statements, credit reports and supporting documentation to decision loans using Fannie and Freddie Guides along with company overlays. • Ensured all guidelines were followed; consistently met goals put in place by management • Provided managers and team training tools after department-wide training

• Funding and Government Insuring

  • May 2020 - Jan 2021

  United States Assisted these departments after the collapse of the NonQM Channel due to Covid. Reviewed documents and set up the funding for the Funding Department. Built binders for the Government Insuring Department. • Quick learner, flexible • Improved process for binders

• Correspondent Lending Operations Manager NonQM

  • Jul 2017 - May 2020

  Controlled the purchasing of loans from Lenders. Collaborated with a Third-Party Auditing firm for reviews and communicated the conditions to the lender. Sent reports to managers and team for conditions. Ordered funds from Warehouse Bank. • Trained lenders and sales on systems; “Go to” for escalations • Recognized and implemented necessary processes following rules and regulations

• Wholesale Closing Manager

  • Sep 2015 - Jul 2017

  Plymouth Meeting, PA Managed Closers and Junior Closers, both internal and remote. Prioritized team building within the Wholesale Channel. Developed reports to manage department. • Oversaw department of 15+ Closers; consistently exceeded monthly departmental goals • Conducted interviews, reviews and maintained time keeping

• Correspondent Lending Compliance Auditor

  • 2013 - Sep 2015

  Plymouth Meeting, PA Purchased loans from lenders. Reviewed loan documents, collaborated conditions, and initiated funding requests. • Consistently purchased loans within deadlines • Prioritized customer service to ensure Client satisfaction, both internal and external • Responsible for escalations and training within department

• Closing Team Lead

  • 2011 - 2013

  Plymouth Meeting, PA Supervised a team of Closers that were responsible for the data integrity of closing documents. Pushed the team to exceed monthly goals, trained, reviewed documents and assisted with reviews. • Supervised a team of 10 Closers • Trained new employees; 6 of which have advanced into management rolls • Handled escalations and problem solving

• Senior Closer/Post Closer/Processor

  • May 2009 - 2011

  Plymouth Meeting, PA Responsible for the review and data integrity of loans, sending closing documents to title for closing, all in high paced atmosphere. Prioritized same day loans and customer service. • Consistently exceeded goals and received recognition as Top Closer • Trained new employees • Improved process, assisted in implementation of electronic doc system



Saturn Of Philadelphia

• United States
• Motor Vehicle Manufacturing

• Sales Consultant

  • Apr 2008 - Feb 2009

  • Communicated effectively with customers via email, phone or directly to build rapport, establishing relationship and communication lines throughout sales process • Continuously increased knowledge of vehicle selection as well as competitor’s fleet to provide customer accurate information • Advised customer of purchase options such as warranties, gap insurance, Lojack, Xzylion, and prepaid maintenance programs while explaining and assisting in execution of paperwork • Maintained an… Show more • Communicated effectively with customers via email, phone or directly to build rapport, establishing relationship and communication lines throughout sales process • Continuously increased knowledge of vehicle selection as well as competitor’s fleet to provide customer accurate information • Advised customer of purchase options such as warranties, gap insurance, Lojack, Xzylion, and prepaid maintenance programs while explaining and assisting in execution of paperwork • Maintained an owner follow-up system that encouraged repeat and referral business and contributed to customer satisfaction Show less



Wilmington Finance Inc

• Senior Funder

  • Dec 2002 - Dec 2007

  • Examined collateral packages, documented all stipulations and determined resolutions • Compiled closing documents and investor package while assessing and insuring the loan was in compliance of state and RESPA guidelines • Verified multiple items for each loan, such as borrower’s employment, homeowner’s insurance, broker’s license and appraiser’s license • Contacted attorneys and title companies to obtain items which would rectify stipulations • Responsible for supervisor’s… Show more • Examined collateral packages, documented all stipulations and determined resolutions • Compiled closing documents and investor package while assessing and insuring the loan was in compliance of state and RESPA guidelines • Verified multiple items for each loan, such as borrower’s employment, homeowner’s insurance, broker’s license and appraiser’s license • Contacted attorneys and title companies to obtain items which would rectify stipulations • Responsible for supervisor’s position in their absence which included the final review of collateral packages completed by funders and assisting in decision making for resolutions • Trained new funders in all aspects of position • Team player which assisted other teams at month end to achieve customer satisfaction/deadlines Show less