Veronica Ragaglia

Software Implementation Coordinator at ThoughtWare Australia Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Hobart, Tasmania, Australia, AU
Skills

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Experience

  • ThoughtWare Australia Pty Ltd
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Implementation Coordinator
      • Oct 2023 - Present
  • Department of State Growth (Tas)
    • Australia
    • Government Administration
    • 200 - 300 Employee
    • Business Systems and Improvement Analyst
      • Sep 2023 - Oct 2023
  • Department of Health, Tasmania
    • Australia
    • Government Administration
    • 700 & Above Employee
    • Business Advisor HR Systems
      • Jun 2022 - Aug 2023
    • Business Advisor HR Systems
      • Aug 2021 - Mar 2022
  • Southern Cross Care (Tas) Inc.
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Project Manager ionMy
      • Dec 2020 - May 2021
  • ionMy Software
    • QA/BA
      • Jul 2019 - Jul 2020

      Undertaking testing of ionMy software which is a governance, risk and compliance system designed specifically for boards and management in the aged care sector. Undertaking testing of ionMy software which is a governance, risk and compliance system designed specifically for boards and management in the aged care sector.

  • Ascender HCM
    • Australia
    • Human Resources Services
    • 1 - 100 Employee
    • QA Tester
      • Aug 2018 - Sep 2018

      SInge Touch Payroll Testing SInge Touch Payroll Testing

  • Queensland Government
    • Australia
    • Government Administration
    • 700 & Above Employee
    • Senior Business Analyst
      • Dec 2011 - Aug 2018

      Supporting the Aurion HR Payroll solution used by many of the Government agencies. I gather and analyse business requirements and develop appropriate solution configuration, implementing changes in line with change control processes. Adhering to service level timelines and deadlines is critical especially when working with HR Payroll solutions. Supporting the Aurion HR Payroll solution used by many of the Government agencies. I gather and analyse business requirements and develop appropriate solution configuration, implementing changes in line with change control processes. Adhering to service level timelines and deadlines is critical especially when working with HR Payroll solutions.

    • Application Support Consultant
      • 2000 - 2011

      Worked on application support and software testing for HR Payroll HRIS Lattice and Alesco (now Ascender) Worked on application support and software testing for HR Payroll HRIS Lattice and Alesco (now Ascender)

  • MINCOM LTD
    • United Kingdom
    • Venture Capital and Private Equity Principals
    • Software Quality Assurance Tester
      • 1998 - 2000

      Software tester and then moved into a helpdesk role supporting Lattice HRIS customers Australian and International. Also worked on Ellipse HR Payroll software in a support role. Software tester and then moved into a helpdesk role supporting Lattice HRIS customers Australian and International. Also worked on Ellipse HR Payroll software in a support role.

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