Experience

HCT Europe Ltd

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Purchase and sales Ledger Controller

  • Jan 2016 - Present

• Stock Controller

  • Sep 2014 - Jan 2016

• Credit Controller

  • Apr 2013 - Feb 2014

  Main responsibilities: * Responsible for Credit control across the European customer base such as El Corte Ingles, Eroski, Marks & Spencer, L’oreal, Chanel, Arcancil or Cristian Dior. * Chasing overdue debts by telephone and letter to obtain immediate payment * Use of the in-house SAP system, Microsoft Excel and Word * Assisting the finance team by running AR Reports and providing charts of accounts per customer emphasizing amount of overdue payments and reason for overdue. * Investigating customers account queries and responding via e-mail and telephone Show less



MoretonSmith

• United Kingdom
• Financial Services
• 1 - 100 Employee

• International Credit Controller

  • Nov 2008 - Sep 2012

  Main Responsibilities * Credit control and debt collection for a portfolio of clients including Lloyds, Burberry’s and Elsevier. * Making outbound calls to customers worldwide with arrears on their accounts to make arrangements for repayment. * Creating debt report for senior management. * Meeting a daily target of 70 successful outbound calls Achievements: * Reaching monthly targets by recovering amounts of debts set by the management contributing to the growth of the business * Recovered a debt of €130,000.00 in full in a single transaction. Show less



GTA

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Contracts Negotiator (motor coach)

  • Aug 2002 - Jul 2008

  * Proposed, planned and organized business trips and meetings in order to negotiate competitive contracts with coach companies from Spain and Portugal.* Regularly update the contract database to ensure the sales offices were quoting competitive rates.* Handled and investigated complaints and problems on the road ensuring the satisfaction of the clients, and kept records of details of complaints and action taken for future reference.* Analysed and sorted suppliers accounts issues by communicating with the account department.* Provided the reservations team with a policy with regards to the contracts signed with the supplier and with details of the client demand.DEC 2007 – FEB 2008 DATA SVCE CONTRACTS NEGOTIATOR GTA (LONDON) * 03 months mission to help developing the team and structure the French land service product.* Renewing and updating contracts with restaurants, guides, tourist attractions, wine tasting, regular sightseeing, cruises and shows. Show less

• International Reservations Executive

  • Jul 2000 - Aug 2002

   Responsible for organizing a touring planning for all the coaches supplied by companies from France, Spain and Portugal, ensuring that services were confirmed within budget and product was of a suitable standard for all markets. Assisted the negotiator of the area during business trips to France. Held 7/24 emergency mobile to handle and resolve problems on the road out of office hours.Achievements:* Negotiated special rates with suppliers for specific patterns of tours series, which lead to an increase of business in France.* Successfully helped Paris Data Department to close all contracts and to update all tourists’ attractions on the data base system before the deadline. Developed an excellent relationship with suppliers from France, Spain and Portugal.* Contracted a coach company from Barcelona for 2 coaches on allocation at a very competitive rate.* Negotiated an exclusive deal for Spain and Portugal which led to 100% increase on business.* Excellent time management by handling all France, Spain and Portugal bookings simultaneously.* Managed to confirm all French tours within budget despite an increase on business and less coaches contracted than the previous year. Show less