Experience

Macondo Coffee Roasters

• United States
• Restaurants
• 1 - 100 Employee

• Manager and Franchise Coordinator

  • Nov 2021 - Present

  Processing franchise applications, explaining procedure, and policies to new franchisees. Handling communications between franchisees. Coordinating meetings and submitting products for approval according to proper guidelines of branding. Maintaining open channels of communication to achieve excellence and standardization of products in all locations. Ensuring staff complies with company policy. Creating and implementing strategies for business growth. Implementing leadership skills, including goal settings, motivating, training, and mentorship. Maintaining good quality standards in the coffee bar area to obtain consistency in beverages. Organize and direct new staff training programs, personnel community management, recruiting, evaluating employees performance inside the restaurant and coffee areas. Keeping record of inventory and purchasing supplies for the franchise. Food Manager Certified. Barista and knowledge in quality control for green coffee purchase Show less



Coffee Tica

• Owner

  • Jan 2013 - Present

  Coffee farmer Coffee Roaster Green Coffee Quality Control Cupping expertise Retail Services Coffee farmer Coffee Roaster Green Coffee Quality Control Cupping expertise Retail Services



AFAORCA and La Alianza Association of Organic Producers. Communications Department

• Communications Manager

  • 2013 - May 2023

  ● Negotiating international contracts between coffee farmers, buyers and coffee roasters to obtain a fair price for specialty, organic and fair trade certified coffees as well as conventional coffees. ● Coordinating logistics of export/ import with shipping companies for clients in the U.S., Europe and Asia. ● Consolidating containers to different clients to achieve cost effectiveness. ● Assisting producers and roasters to obtain high quality results of the final product. ● Quality control skills in cupping and preparing coffee samples. ● Traveling regularly to visit buyers and maintaining transparent relationships in the coffee chain of business. Show less



L&E International Services Inc.

• United States
• Import & Export
• 1 - 100 Employee

• Executive Sales Assistant

  • 2012 - 2013

  ● Efficient and competent in sales department of the food industry and distribution in supermarkets in Belize. ● Billing effectively to achieve monthly goals and company growth. ● Keeping records and inventory track of the warehouse. ● Maintaining open channels of communication with vendors to negotiate better pricing. ● Efficient and competent in sales department of the food industry and distribution in supermarkets in Belize. ● Billing effectively to achieve monthly goals and company growth. ● Keeping records and inventory track of the warehouse. ● Maintaining open channels of communication with vendors to negotiate better pricing.



Zoraima Flores & Associates Law Firm

• Legal Assistant

  • 2009 - 2010

  ● Developed writing skills to prepare immigration cases to submit to USCIS. ● Prepared necessary paperwork to achieve success on application approvals. ● Well known techniques in preparing U­visas and Vawa cases. ● Motion and Appeal processes preparation for legal immigration cases in court. ● Developed writing skills to prepare immigration cases to submit to USCIS. ● Prepared necessary paperwork to achieve success on application approvals. ● Well known techniques in preparing U­visas and Vawa cases. ● Motion and Appeal processes preparation for legal immigration cases in court.



Bernadette Olmos & Associates Law Firm

• Paralegal

  • 2007 - 2008

  ● Consistently maintained professional manner while address the customers’ needs. ● Assisted clients in a high volume demand via phone and e­mail. ● Outstanding customer service skills in English and Spanish. ● Excellent work and attendance record. ● Ability to work effectively in a fast paced and dynamic environment. ● Consistently maintained professional manner while address the customers’ needs. ● Assisted clients in a high volume demand via phone and e­mail. ● Outstanding customer service skills in English and Spanish. ● Excellent work and attendance record. ● Ability to work effectively in a fast paced and dynamic environment.



CNN

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Internship in Marketing and Public Relations CNNE

  • 2006 - 2007

  Achieved projects including videos of all public relations agencies in Latin America with major events in news during the past 10 years, and with detailed information about anchors and executives of CNNE. Accomplished techniques of publicity among the Latin America Market. Accountable of setting up interviews between anchors of CNNE and main newspapers in Latin America. Developed social skills in the professional environment. Analyzed Latin American market profits in advertisement during the year of 2006. Organized events for the 10th Anniversary of CNN en Español. Show less