Veronica Cretin
Principal | HR Partner at People & Culture Lab- Claim this Profile
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Bio
Marloes van Lent
After having worked as colleagues years ago, Veronica and I partnered up about a year ago. As I was growing my team at Day2Day Books, I understood I needed specific support to manage this growth. Veronica and I connected professionally and personally on many levels. With her support, we were able to identify our culture and implement an HR foundation that I, as the business owner, believe in and we, as a business, can work with. Veronica is also adaptive and creative in finding new ways to continuously improve this foundation. She thinks outside the box and when she sees a new way or has learned something new, she’s not afraid to bring it forward. Veronica is personal and approachable and overall, a pleasure to work with. She’s not the kind of person who does what one is told but goes for the right way, even if it’s the hard way. That’s something I respect her deeply for.
Ross Prather
I managed the Grizzly Bear Refuge at Kicking Horse Mountain Resort at the same time that Veronica was Employee Experience Manager. Since my department was highly specialized it also required exceptional staff. Veronica was always very helpful in suggesting ways to source such personnel, making them feel comfortable during the hiring process, showing genuine appreciation for their efforts once onboard, and ensuring that they enjoyed an excellent working experience. She was a ready source of information for both me and my staff and an unfailing supporter of our program. I give her my highest recommendation.
Marloes van Lent
After having worked as colleagues years ago, Veronica and I partnered up about a year ago. As I was growing my team at Day2Day Books, I understood I needed specific support to manage this growth. Veronica and I connected professionally and personally on many levels. With her support, we were able to identify our culture and implement an HR foundation that I, as the business owner, believe in and we, as a business, can work with. Veronica is also adaptive and creative in finding new ways to continuously improve this foundation. She thinks outside the box and when she sees a new way or has learned something new, she’s not afraid to bring it forward. Veronica is personal and approachable and overall, a pleasure to work with. She’s not the kind of person who does what one is told but goes for the right way, even if it’s the hard way. That’s something I respect her deeply for.
Ross Prather
I managed the Grizzly Bear Refuge at Kicking Horse Mountain Resort at the same time that Veronica was Employee Experience Manager. Since my department was highly specialized it also required exceptional staff. Veronica was always very helpful in suggesting ways to source such personnel, making them feel comfortable during the hiring process, showing genuine appreciation for their efforts once onboard, and ensuring that they enjoyed an excellent working experience. She was a ready source of information for both me and my staff and an unfailing supporter of our program. I give her my highest recommendation.
Marloes van Lent
After having worked as colleagues years ago, Veronica and I partnered up about a year ago. As I was growing my team at Day2Day Books, I understood I needed specific support to manage this growth. Veronica and I connected professionally and personally on many levels. With her support, we were able to identify our culture and implement an HR foundation that I, as the business owner, believe in and we, as a business, can work with. Veronica is also adaptive and creative in finding new ways to continuously improve this foundation. She thinks outside the box and when she sees a new way or has learned something new, she’s not afraid to bring it forward. Veronica is personal and approachable and overall, a pleasure to work with. She’s not the kind of person who does what one is told but goes for the right way, even if it’s the hard way. That’s something I respect her deeply for.
Ross Prather
I managed the Grizzly Bear Refuge at Kicking Horse Mountain Resort at the same time that Veronica was Employee Experience Manager. Since my department was highly specialized it also required exceptional staff. Veronica was always very helpful in suggesting ways to source such personnel, making them feel comfortable during the hiring process, showing genuine appreciation for their efforts once onboard, and ensuring that they enjoyed an excellent working experience. She was a ready source of information for both me and my staff and an unfailing supporter of our program. I give her my highest recommendation.
Marloes van Lent
After having worked as colleagues years ago, Veronica and I partnered up about a year ago. As I was growing my team at Day2Day Books, I understood I needed specific support to manage this growth. Veronica and I connected professionally and personally on many levels. With her support, we were able to identify our culture and implement an HR foundation that I, as the business owner, believe in and we, as a business, can work with. Veronica is also adaptive and creative in finding new ways to continuously improve this foundation. She thinks outside the box and when she sees a new way or has learned something new, she’s not afraid to bring it forward. Veronica is personal and approachable and overall, a pleasure to work with. She’s not the kind of person who does what one is told but goes for the right way, even if it’s the hard way. That’s something I respect her deeply for.
Ross Prather
I managed the Grizzly Bear Refuge at Kicking Horse Mountain Resort at the same time that Veronica was Employee Experience Manager. Since my department was highly specialized it also required exceptional staff. Veronica was always very helpful in suggesting ways to source such personnel, making them feel comfortable during the hiring process, showing genuine appreciation for their efforts once onboard, and ensuring that they enjoyed an excellent working experience. She was a ready source of information for both me and my staff and an unfailing supporter of our program. I give her my highest recommendation.
Experience
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People & Culture Lab
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Canada
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Human Resources
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1 - 100 Employee
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Principal | HR Partner
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Apr 2018 - Present
An all-in consultancy service, that drives organizational growth and scale up - supporting partners optimize their HR operations function - so they can grow (or rocket ship) their business into the next phase. People & Culture Lab partners with start-ups and mature organizations alike to layout solid and virtuous people and culture foundations. Whether your organization doesn’t have an appointed HR leader (yet), you are seeking strategic advice, or require support in building your HR operations function, People & Culture Lab supports establish strong business and generational practices. Show less
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Uncommon Purpose
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Canada
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Software Development
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1 - 100 Employee
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People Experience Business Partner
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Jun 2022 - Feb 2023
Provide consultative advice and strategic HR guidance - on subjects pertaining to performance management, organizational design, employee engagement, learning and development, compensation programs, and employee relations - supporting a portfolio of product companies throughout their journey from initial incubation to spinout. Uncommon Purpose is a philosophy that helped evolve Traction on Demand into a services powerhouse that was acquired by the business platform it served – Salesforce. Uncommon Purpose is taking the momentum of developing products and companies such as Traction Guest, Traction Rec, and Traction Complete, applying that innovative thinking and go-to-market savvy to create game-changing solutions that help businesses compete and lead. Show less
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Sunshine Village Ski & Snowboard Resort
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Canada
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Recreational Facilities
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100 - 200 Employee
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Human Resources Manager
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Oct 2017 - Mar 2018
Supporting HR strategy and leadership; with emphasize on employee engagement programs, facilitation of the annual leadership conference, and direction of the HR team. Banff Sunshine Village, is Banff's premier ski and snowboard Resort. Established in 1928, Banff Sunshine is located in the UNESCO World Heritage Site of Banff National Park - inspiring visitors to fall in love with skiing, snowboarding, and the mountains - known for its abundance of natural snow, high speed chairlifts, world class service, and stunning views of the Canadian Rocky Mountains. Show less
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Kicking Horse Mountain Resort
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Canada
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Travel Arrangements
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1 - 100 Employee
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Employee Experience Manager
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Apr 2014 - Sep 2017
Managed culture and engagement programs, learning and development initiatives, and execution of talent acquisition strategy. Oversaw the recruitment and selection function.Kicking Horse Mountain Resort is a kickass four season destination resort, nestled between the Purcell and Rocky Mountains in the heart of British Columbia. Part of the Resorts of the Canadian Rockies Inc. the largest private ski resort owner/operator in North America, it is included in a portfolio of six ski resorts across Canada. In addition to ski resorts; RCR also owns and operates a number of accommodation properties, golf courses and a central reservation agency. Show less
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Employee Experience Coordinator
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Aug 2011 - Apr 2014
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Deutsche Börse
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Germany
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Financial Services
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700 & Above Employee
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Executive Assistant | Trainer
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Jun 2009 - May 2011
Facilitated client events, trader workshops and examinations. Served as point of contact for internal and external stakeholders on matters pertaining to the executive team, providing administrative support to the Director & Head of the French Representative Office for Deutsche Börse Group. As one of the world’s leading exchange organisations, Deutsche Börse Group provides investors, financial institutions and companies access to global capital markets. Our business covers the entire financial market transaction process chain, ranging from securities and derivatives trading, clearing, settlement and custody, to market data and the development and operation of electronic trading systems. As a technology company, we develop state-of-the-art IT solutions and offer IT systems all over the world. Show less
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Splash Aquatics
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Ontario, Canada
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Founder | Coach
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Apr 2005 - Nov 2008
Founded company teaching swimmers of all ages the importance of swimming and water safety. Selected by the Ontario Young Entrepreneurs Program to receive an Award of Recognition. Sold to competitor. Founded company teaching swimmers of all ages the importance of swimming and water safety. Selected by the Ontario Young Entrepreneurs Program to receive an Award of Recognition. Sold to competitor.
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