Experience

Call Center

• Consumer Services
• 700 & Above Employee

• Company Owner

  • Nov 2018 - Present



Liveops, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2019 - Oct 2021

  • I assisted customers with inquiries, issues, and concerns by providing relevant information in English. • Handle customer inquiries and complaints swiftly and I solved problems that require the attention of a supervisor • Provided information on additional services and products if applicable • Always gave precise and valuable information or escalated with a supervisor when not possible • Dealt with customers, providers, and contractors in a warm yet professional manner • I assisted customers with inquiries, issues, and concerns by providing relevant information in English. • Handle customer inquiries and complaints swiftly and I solved problems that require the attention of a supervisor • Provided information on additional services and products if applicable • Always gave precise and valuable information or escalated with a supervisor when not possible • Dealt with customers, providers, and contractors in a warm yet professional manner



Bon Secours

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Biller

  • Feb 2008 - Feb 2011

  Responsible for performing clerical and administrative duties in an office setting. Assists executive assistants and secretaries by sorting mail, filing, answering phones, greeting clients, scheduling meetings, and restocking supplies. Responsible for performing clerical and administrative duties in an office setting. Assists executive assistants and secretaries by sorting mail, filing, answering phones, greeting clients, scheduling meetings, and restocking supplies.