Experience

Panta

• Malta
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Technical Support Secretary

  • Aug 2020 - Present

  Main activities of the role: 》 Preparing and handling all administrative/clerical duties, such as filing, emailing, scanning, photocopying. 》Keep copies of contracts, agreements, certificates and any other documentation and file respectively. 》Issuing of Purchase Orders, requisitions 》Handling of employees timesheets (hours, leave, sick) 》 Inputting data and managing database (Registering job sheets, handling petty cash) 》Updating and issuing various monthly Reports /… Show more Main activities of the role: 》 Preparing and handling all administrative/clerical duties, such as filing, emailing, scanning, photocopying. 》Keep copies of contracts, agreements, certificates and any other documentation and file respectively. 》Issuing of Purchase Orders, requisitions 》Handling of employees timesheets (hours, leave, sick) 》 Inputting data and managing database (Registering job sheets, handling petty cash) 》Updating and issuing various monthly Reports / yearly sundry reports 》Preventive Maintenance log books updating according to current contracts 》Keeping employees updated information

• PA to the General Manager / Aftersales Coordinator

  • Jul 2016 - Jul 2020

  Main activities of the role: 》 Preparing and handling all administrative/clerical duties, such as filing, emailing, scanning, photocopying. 》Take minutes of meetings as and when requested. 》 Keep copies of contracts, agreements, certificates and any other documentation and file respectively. 》Preparing of social calendar / Facebook posts / updating website 》 Issuing of Purchase Orders 》 Handling of Subcontractors Invoices 》Inputting data and managing… Show more Main activities of the role: 》 Preparing and handling all administrative/clerical duties, such as filing, emailing, scanning, photocopying. 》Take minutes of meetings as and when requested. 》 Keep copies of contracts, agreements, certificates and any other documentation and file respectively. 》Preparing of social calendar / Facebook posts / updating website 》 Issuing of Purchase Orders 》 Handling of Subcontractors Invoices 》Inputting data and managing database 》Monthly sundry reports / yearly sundry reports 》 Handling the Aftersales department (scheduling programmes to the technicians, registering job sheets, handling cash, issuing pro-forma invoices through Shireburn) 》Keeping track of spare parts and re-ordering 》 Preventive Maintenance Contracts



Veronica Crockford

• Malta
• Arts & Crafts

• Artist

  • Jan 2012 - Present

  Entirely self-taught, Freelance Artist who specializes particularly in hand drawn portraits from photos. I love working closely with my clients to capture each person's true personality. This ensures you are 100% satisfied with the completed portrait of your loved one. Entirely self-taught, Freelance Artist who specializes particularly in hand drawn portraits from photos. I love working closely with my clients to capture each person's true personality. This ensures you are 100% satisfied with the completed portrait of your loved one.



24BPO

• Team Leader / Supervisor

  • Apr 2012 - Jul 2016

  Main activities of the role: 》Mystery Shopping (Both Malta & Gozo for a large company in Malta) 》 Providing effective administrative support for the General Manager 》Accurately updating the HR employee database 》Compiling Monthly Roster to the Customer Care representatives 》 Monitoring the sickness and holiday leave of staff. 》Generate Reports to Operations Manager and to our Clients 》Being involved in interviewing job applicants 》Processing payroll information… Show more Main activities of the role: 》Mystery Shopping (Both Malta & Gozo for a large company in Malta) 》 Providing effective administrative support for the General Manager 》Accurately updating the HR employee database 》Compiling Monthly Roster to the Customer Care representatives 》 Monitoring the sickness and holiday leave of staff. 》Generate Reports to Operations Manager and to our Clients 》Being involved in interviewing job applicants 》Processing payroll information (Timesheets) 》Keeping an accurate record of all call centre information and performance statistics 》Communicating through Zendesk with customers and Head Office. Communication via emails.

• Customer Service Representative

  • May 2011 - Apr 2012

  Main activities of Role: 》Mystery Shopping (Both Malta & Gozo for a large company in Malta) 》 Assisting and helping the callers with their queries 》 Sending Emails to customers 》 Marketing Research projects



Scotts Supermarket

• Sliema

• Cashier / Stacker

  • 2007 - 2010



Casa Serena

• Saint Paul's Bay, Malta

• Receptionist

  • 2003 - 2007