Veronica Bennett
Senior Program Manager at Heinemann Publishing- Claim this Profile
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Topline Score
Bio
Rudy Burke
I would recommend Veronica to any employer who wants a dedicated hard worker who delves into any task at 110%! She is an innovator who is constantly seeking new ways to improve process. Her no nonsense approach has been critical in streamlining processes and being sure that there is "not a lot of fluff". Her focus is ALWAYS customer first. Customers either inside the company or outside the company go out of their way to be sure that they work with Veronica, often requesting that Veronica handles their account exclusively. This more than anything else indicates her value to any employer! Do your self a favor and make sure she is on YOUR team.
Ken Slover
Veronica is a bright, hard working and results driven individual. While at TradeWinds she showed strong leadership in managing a diverse group of customer's. Her desire in delivering value to the customer was shown on a daily basis. Any organization committed to customer advocacy and growth would be fortunate to have Veronica as part of their team.
Rudy Burke
I would recommend Veronica to any employer who wants a dedicated hard worker who delves into any task at 110%! She is an innovator who is constantly seeking new ways to improve process. Her no nonsense approach has been critical in streamlining processes and being sure that there is "not a lot of fluff". Her focus is ALWAYS customer first. Customers either inside the company or outside the company go out of their way to be sure that they work with Veronica, often requesting that Veronica handles their account exclusively. This more than anything else indicates her value to any employer! Do your self a favor and make sure she is on YOUR team.
Ken Slover
Veronica is a bright, hard working and results driven individual. While at TradeWinds she showed strong leadership in managing a diverse group of customer's. Her desire in delivering value to the customer was shown on a daily basis. Any organization committed to customer advocacy and growth would be fortunate to have Veronica as part of their team.
Rudy Burke
I would recommend Veronica to any employer who wants a dedicated hard worker who delves into any task at 110%! She is an innovator who is constantly seeking new ways to improve process. Her no nonsense approach has been critical in streamlining processes and being sure that there is "not a lot of fluff". Her focus is ALWAYS customer first. Customers either inside the company or outside the company go out of their way to be sure that they work with Veronica, often requesting that Veronica handles their account exclusively. This more than anything else indicates her value to any employer! Do your self a favor and make sure she is on YOUR team.
Ken Slover
Veronica is a bright, hard working and results driven individual. While at TradeWinds she showed strong leadership in managing a diverse group of customer's. Her desire in delivering value to the customer was shown on a daily basis. Any organization committed to customer advocacy and growth would be fortunate to have Veronica as part of their team.
Rudy Burke
I would recommend Veronica to any employer who wants a dedicated hard worker who delves into any task at 110%! She is an innovator who is constantly seeking new ways to improve process. Her no nonsense approach has been critical in streamlining processes and being sure that there is "not a lot of fluff". Her focus is ALWAYS customer first. Customers either inside the company or outside the company go out of their way to be sure that they work with Veronica, often requesting that Veronica handles their account exclusively. This more than anything else indicates her value to any employer! Do your self a favor and make sure she is on YOUR team.
Ken Slover
Veronica is a bright, hard working and results driven individual. While at TradeWinds she showed strong leadership in managing a diverse group of customer's. Her desire in delivering value to the customer was shown on a daily basis. Any organization committed to customer advocacy and growth would be fortunate to have Veronica as part of their team.
Credentials
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Code of Conduct Essentials 2022
TraliantOct, 2022- Nov, 2024 -
Preventing Discrimination and Harassment S4: National Employee
TraliantOct, 2022- Nov, 2024
Experience
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Heinemann Publishing
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United States
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Book and Periodical Publishing
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100 - 200 Employee
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Senior Program Manager
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Feb 2022 - Present
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Trade Book Project Manager
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Feb 2017 - Feb 2022
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Manufacturing Buyer & Backlist Coordinator
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Dec 2010 - Feb 2017
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TradeWinds Mechanical
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Facilities Services
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1 - 100 Employee
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Account Manager
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May 2008 - Dec 2009
Responsible for managing key customer relationships, improving customer retention and increasing account penetration. Established business plan, indentified key customers, developed business strategies and account specific action plans. Responsible for managing key customer relationships, improving customer retention and increasing account penetration. Established business plan, indentified key customers, developed business strategies and account specific action plans.
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Medical Sales Account Coordinator
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Aug 2005 - Feb 2008
Implemented customer support functions for new business unit, established supplier relationships with account personnel. Customer contact for any issues concerning US Plant. Specified new product development requirements and product modifications. Facilitated customer complaint corrective action process. Implemented customer support functions for new business unit, established supplier relationships with account personnel. Customer contact for any issues concerning US Plant. Specified new product development requirements and product modifications. Facilitated customer complaint corrective action process.
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Inside Sales Representative
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Jan 2002 - Aug 2005
Engaged new business prospects via outgoing proactive sales calls, sending samples, and selling quotations. Provided technical support to distributors. Solved customer service challenges. Managed lead development and distribution program. Participated in market research efforts and mined new business opportunities. Engaged new business prospects via outgoing proactive sales calls, sending samples, and selling quotations. Provided technical support to distributors. Solved customer service challenges. Managed lead development and distribution program. Participated in market research efforts and mined new business opportunities.
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Thermo Fisher Scientific
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United States
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Biotechnology Research
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700 & Above Employee
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OEM Account Specialist
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Feb 1994 - Nov 2001
Liason between OEM customers and internal departments. Responsible for key business totaling over 4 million in annual sales. Focus on semiconductor market. Trained internal and external departments on market particulars such as unique products, product usage, and account development
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Applications Engineer
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Feb 1994 - Nov 2001
Analyzed customer's needs and determined appropriate product solutions. Performed customer service duties and provided support to field sales as technical contact for product data. Trained new hires on products, policies and procedures.
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Education
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R W Traip Academy
High School Diploma -
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The Ohio State University
BA, Chemistry
Community
