Veronica Arce
Office Manager at haku- Claim this Profile
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Spanish Native or bilingual proficiency
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Italian Limited working proficiency
Topline Score
Bio
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Experience
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haku
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Civic and Social Organizations
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1 - 100 Employee
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Office Manager
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Sep 2019 - Present
-Manage day to day office operations including employee, customer, and guest experience-Point person for supplies, equipment, maintenance, shipments, and for all office/facility-related needs-Assist with recruiting, interview scheduling, and new hire onboarding-Manage and book team travel-Keep the office clean, stocked, and organized-Support company event planning, including coordination of company meetings, team events, etc.-Proactively develop, implement, and improve processes to streamline office operationsSupport office growth plans as needed, including the setup and organization of new office space-Other projects and administrative tasks as needed
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University of Miami
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United States
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Higher Education
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700 & Above Employee
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Office Manager
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Jun 2016 - Sep 2019
-Manage the day-to-day operations of the Department of Religious Studies and the Department of Classics.-Provide secretarial support to the department chairs while maintaining a high level of professionalism, exercising discretion and maintaining confidentiality.-Collaborate with Departmental Chairs to designate operational budget of 90k in appropriate spend categories per fiscal year and provide quarterly Budget vs. Actual Variance reports-Serves as primary recruiter for student, staff, and faculty hires via Workday Recruiting processes including: posting job ad in internal and external pages, conducting interviews for student/staff positions and scheduling interviews for faculty positions, drafting offer letters, filing J-1 visas if necessary, and submission of I-9 information for verification.-Assist chairpersons and faculty in development, preparation, and dissemination of promotional brochures and materials such as flyers for courses and events.-Manage, update, and design the department websites. In charge of keeping information up to date and creating a more user-friendly web page.-Responsible for the preparation (facility, reservations, equipment, catering, etc.), advertising, and execution of three Departmental events per academic year. Audiences for events range from 50-200 which include students, family, faculty, staff, and the local community. -Supervises and trains staff in an effective and efficient manner.
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Secretary
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Sep 2015 - Jun 2016
-Controlled traffic flow of a busy reception area and routed calls to appropriate personnel.-Was responsible for making copies and scanning documents/books as per faculty request.-Assisted the office manager in preparing and submitting some departmental expense reports with strict adherence to the travel and expense policy.-Managed space/facilities needs for the departments including initiating and coordinating facilities/maintenance work orders, IT, and telecommunications needs.-Composed, prepared, and edited minutes for designated meetings.-Assisted with meeting/event planning and preparation (facility, reservations, equipment, catering, etc.).-Routine assignments were handled by own initiative and with little supervision.
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Bottega Grill
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United States
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Retail
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Server
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Jan 2015 - Sep 2015
-Greeted and seated customers when host was unavailable. -Took customers’ orders at tables and over the phone for to go orders. -Prepared and served food as well as made drinks for customers. -Ensured all prep work was performed by staff leaving restaurant ready for next day. -Obtained checks and cash owed to the bank from the servers and managed money in restaurant’s safe.
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Student Assistant
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Aug 2008 - Jun 2013
-Designed and updated brochures and flyers for the IT Magnet program -Updated and managed Braddock website -Created video projects and other graphic design pieces as requested
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Education
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Florida International University
Bachelor's degree, English Language and Literature, General -
The American University of Rome