Experience

Enviro-Master Services ®

• United States
• Facilities Services
• 100 - 200 Employee

• Senior AR Specialist/Trainer

  • May 2016 - Present

  Charlotte, North Carolina Area



Swisher

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• National Account Supervisor

  • Sep 2009 - Apr 2016

  Charlotte, NC Responsible for an annual A/R price-book of over ten million dollars that includes customers with national and multi-unit chain contracts. Maintains accurate billing, customer satisfaction and timely payment of receivables. Acting as the liaison between Swisher’s customer, the Sales Representatives and Operations to ensure compliance with sales contracts (i.e. accurate pricing, service frequency, approved products, etc.). Responsible for providing customers with all necessary documents for… Show more Responsible for an annual A/R price-book of over ten million dollars that includes customers with national and multi-unit chain contracts. Maintains accurate billing, customer satisfaction and timely payment of receivables. Acting as the liaison between Swisher’s customer, the Sales Representatives and Operations to ensure compliance with sales contracts (i.e. accurate pricing, service frequency, approved products, etc.). Responsible for providing customers with all necessary documents for proper supplier/vendor compliance and initial setup.

• Accounts Receivable Supervisor

  • Sep 2003 - Aug 2009

  Charlotte, NC Supervised a team of fifteen accounts receivable specialist responsible for over 100 nationwide locations both franchised and corporate owned. Handled requests to gather backup documentation from internal and external auditors.

• Accounts Receivable Representative

  • Sep 1999 - Sep 2003

  Charlotte, North Carolina Area Responsible for a price book of over a million annually representing eighteen different franchised owned locations. Exceeded goals and maintained less than 10% past due AR. This resulted in obtaining maximum bonus every month



Brad Ragan/Goodyear

• Credit Analyst

  • Feb 1997 - Aug 1999

  Charlotte, North Carolina Area Interacted with over 100 Brad Ragan sales locations, to avoid problems with customers. Handled assessment of credit reports from all three major agencies as well as credit extension and disputes. Evaluated all potential consumer credit files to determine customer credit worthiness. Handled commercial collections on a weekly basis, in a high pressure call center. This included calling customers but also issuing collection letters and some skip tracing.