Veronica Martinelli
Property Administrator at RioCan Real Estate Investment Trust- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Bio
Experience
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RioCan Real Estate Investment Trust
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Canada
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Real Estate
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300 - 400 Employee
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Property Administrator
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Jul 2022 - Present
Report to the Property Manager, provide administrative support and help to ensure smooth day-to-day operation of a portfolio of retail properties. • Assist the Property Manager in rent collection, cheque posting and application of money to tenant accounts. • Maintain accounting / invoicing procedures in conjunction with Head Office, including processing supplier invoices, entering purchase orders into JD Edwards and preparing monthly tenant service invoices. • Assist the Property Manager with preparation and tracking of annual budget and obtaining necessary reports. • Print and distribute annual rental advice notices, and year end adjustment notices. • Prepare tenant statements of account and ensure accuracy of posted rental charges and payment receipts. • Monthly rent roll review. • Prepare demand / default letters where necessary in accordance with lease terms. • Maintain and update tenant lists / files and other files. • Provide assistance in resolving tenant and property related day-to-day issues. • Provide administrative support to the Property Manager as required.
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Partners Development Group
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Canada
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Real Estate
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1 - 100 Employee
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Accounting Administrator
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Nov 2021 - Jul 2022
Perform full cycle processing and accountability for Accounts Payable, Accounts Receivable, and Cash Management. • Process journal entries on a daily basis for the main corporate account in Sage 300 software. • Assist in year-end reporting/audits. • Manage with multiple vendors accounts in the construction industry. • Handle employee expense reporting and reconcile corporate bank account and credit cards. • Create EFT files and cheques with Sage 300 for the payable cycles. • Collaborate with Controllers, VP of Finance and Construction Project Managers on payable invoices processes. • Work in partnership with other departments in processes improvement initiatives.
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Embroidery Systems Canada
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Calgary, Alberta, Canada
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Office Administrator
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Jun 2018 - Nov 2021
• Built and designed an e-commerce website with Shopify platform to serve online customers. • Manage inventory including product creation and publishing at the new web shop. • Process and fulfill online, phone, email, and in-store orders, including pick-up and shipping. • Manage CRM database, including maintenance, updates and report generation. • Coordinate office and administrative duties ensuring proper daily activities. • Process and submit approved daily invoices to clients and sales reconciliation in Sage 50 software. • Handle accounts payable and accounts receivable generating accurate purchase invoices and receipts. • Creating new customers accounts and update their information by entering details into Sage 50 software. • Daily follow-ups on current records of collected payments and sent invoices. • Maintain direct communication with vendors and suppliers to ensure stock availability. • Collaborate with service department to ensure invoices are accurate. • Provide support to company’s accountant and bookkeeper. • Track stocks of office supplies and place orders when necessary. • Provide support on company’s inventory audits. • Manage phone calls and correspondence (e-mail, letters, packages etc.)
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Ann-Louise Jewellers
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Canada
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Sales Associate (Key Holder)
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Oct 2016 - Jun 2018
• Contributed toward the achievement of store business objectives by meeting and exceeding individual and group sales goals. • Developed new customer relations in person and through phone calls. Respond inquiries regarding customers' database, benefits, and other relevant information. • Promoted sales to existing clients and identify potential clients. • Processed transaction requisitions and account enquiries as well as control sales information with ALPS, operating software systems. • Provided periodic updates on the performance of the store sales target. • Entrusted with customer's personal information for credit applications. • Assessed and processed insurance claims. • Built relationships with customers and other staff across Canada. • Assisted with the day-to-day administrative duties of the store such as shipping and receiving of store stock.
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Talbots
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United States
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Retail
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700 & Above Employee
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Client Specialist
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Aug 2016 - Jun 2018
• Built strong and enduring relationships with customers to achieve productivity and sales goals. • Resolved customer complaints by investigating problems, developing solutions, preparing and making possible recommendations. • Identified and solicit potential clients • Planed strategies for upcoming promotions and identify opportunities. • Provided the highest level of customer service to all clients and other parties throughout the sales process. • Built strong and enduring relationships with customers to achieve productivity and sales goals. • Resolved customer complaints by investigating problems, developing solutions, preparing and making possible recommendations. • Identified and solicit potential clients • Planed strategies for upcoming promotions and identify opportunities. • Provided the highest level of customer service to all clients and other parties throughout the sales process.
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BFC Banco Fondo Común
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Financial Services
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700 & Above Employee
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Advertising Specialist
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Jul 2014 - Feb 2016
• Researched content edited and designed corporate magazine and corporate newsletters. • Organized corporate events nationwide. Took photos and wrote articles for the corporate magazine. • Developed weekly reports and proposals of advertising campaigns with other corporate teams. • Designed releases and memos for Human Resources. • Assisted with the office’s daily administrative operations. • Researched content edited and designed corporate magazine and corporate newsletters. • Organized corporate events nationwide. Took photos and wrote articles for the corporate magazine. • Developed weekly reports and proposals of advertising campaigns with other corporate teams. • Designed releases and memos for Human Resources. • Assisted with the office’s daily administrative operations.
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ARS Publicidad
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Venezuela
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Advertising Services
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1 - 100 Employee
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Intern in Media Department
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Nov 2013 - Feb 2014
Managed accounts: Regional, Munchy's and Plumrose. - Monitoring and report of competition in web, press and brand tracking. - Monitoring of the television advertising campaigns using the Arianna (AGB) program. - Planning television advertising campaigns monthly using Arianna (AGB) program. - Assistant Media substitute of Plumrose account. Managed accounts: Regional, Munchy's and Plumrose. - Monitoring and report of competition in web, press and brand tracking. - Monitoring of the television advertising campaigns using the Arianna (AGB) program. - Planning television advertising campaigns monthly using Arianna (AGB) program. - Assistant Media substitute of Plumrose account.
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Education
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Mount Royal University
Accounting Basics Extension Certificate, Accounting Technology/Technician and Bookkeeping -
Universidad 'Santa María'
Bachelor’s Degree, Science in Communication, major in Corporate Communications