Commercial/Video Investment Associate

• Apr 2023 - Present

Operations Associate

• Oct 2021 - Jan 2023

- Assumed responsibility for an additional 20 B2B client partnerships on top of existing 15 after demonstrating excellent management and communication skills - Work cross functionally with legal, sales, field ops, and IT to implement standard processes and operational tactics for the measure and growth of the COVID-19 testing department - Communicate weekly account progress reports that involve time management, efficiency, and revenue for internal departments to ensure satisfaction, compliance, and functionality - Owned and executed multiple complex projects which required multitasking and organization to drive revenue and maintain client loyalty Show less

Certified Personal Trainer

• May 2019 - Mar 2020

- Successfully managed client acquisition pipeline resulting in an 84% increase in clientele - Maintained in-depth excel sheet progress reports to track client results and goals - Followed up with clients on a weekly basis via email and text to provide progress updates and ensure client satisfaction - Owned the development of personalized fitness plans which included weekly workout schedules and nutrition guidelines - Successfully managed client acquisition pipeline resulting in an 84% increase in clientele - Maintained in-depth excel sheet progress reports to track client results and goals - Followed up with clients on a weekly basis via email and text to provide progress updates and ensure client satisfaction - Owned the development of personalized fitness plans which included weekly workout schedules and nutrition guidelines

Internship - Operational Assistant

• Aug 2019 - Dec 2019

- Summarized and delivered key vital specifications to volunteer Doctors, Nurse Practitioners, and Pharmacists - Called 35+ patients daily to follow up on appointments and communicate next steps - Sorted, filed, scanned, and copied 150+ patient charts and medical paperwork on a daily basis - Gained valuable experience managing filing processes and providing excellent customer ser-vice - Summarized and delivered key vital specifications to volunteer Doctors, Nurse Practitioners, and Pharmacists - Called 35+ patients daily to follow up on appointments and communicate next steps - Sorted, filed, scanned, and copied 150+ patient charts and medical paperwork on a daily basis - Gained valuable experience managing filing processes and providing excellent customer ser-vice

Internship - Client Consult

• May 2019 - Aug 2019

- Shadowed Nurse Practitioner and observed 15+ client interactions on a daily basis - Maintained in-depth notes and observations using Microsoft OneNote - Shadowed Nurse Practitioner and observed 15+ client interactions on a daily basis - Maintained in-depth notes and observations using Microsoft OneNote