Vernon O'Donnell

Chief Customer Officer at Hypori
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Credentials

  • VOICES 360
    Korn Ferry
    Jan, 2015
    - Nov, 2024
  • Leading People Through Change
    The Ken Blanchard Companies
    Apr, 2013
    - Nov, 2024
  • Situational Leadership II
    The Ken Blanchard Companies
    Mar, 2013
    - Nov, 2024

Experience

  • Hypori
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Chief Customer Officer
      • Jul 2023 - Present

      Lead cross-functional teams committed to delivering exceptional customer experience. Responsible for the end-to-end customer lifecycle, driving user adoption, and customer expansion by highlighting the value generated by Hypori, its products, and its partner community. Lead cross-functional teams committed to delivering exceptional customer experience. Responsible for the end-to-end customer lifecycle, driving user adoption, and customer expansion by highlighting the value generated by Hypori, its products, and its partner community.

  • project44
    • United States
    • Software Development
    • 700 & Above Employee
    • Chief Product Officer
      • Sep 2020 - Jul 2023

      Responsible for strategy, development, delivery, and revenue attainment of company's products and solutions.

    • Chief Customer Officer
      • Jul 2018 - Aug 2020

      Responsible for end-to-end customer life-cycle, from delivery to renewal and expansion. Led Solutions Engineering, Professional Services, Account Management, Customer Success, and Global Support.

  • Stats Perform
    • United Kingdom
    • Spectator Sports
    • 700 & Above Employee
    • Chief Customer Officer
      • Jan 2018 - Jul 2018

      Responsible for the success of all global customers leading Implementation, Customer Success, Customer Support and Professional Services.

    • Senior Vice President, Global Operations
      • Jun 2016 - Jan 2018

      Led global operations across 12 countries with 400+ staff, including the following departments: Data Products, Data Operations, Content Production, and Research & Professional Services.

    • VP, Operations
      • May 2015 - Jun 2016

      Led M&A integration efforts, Talent/People, Facilities, and other special projects.

  • Apollo Education Group
    • United States
    • Higher Education
    • 700 & Above Employee
    • Sr. Director, Organizational Transformation
      • Nov 2013 - May 2015

    • Director, Employee Experience
      • Oct 2011 - Nov 2013

  • United States Army Reserve
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Public Affairs NCO
      • Feb 1998 - Feb 2006

      Participated in, and led, various public affairs missions. Served Operation Iraqi Freedom 2003-04. Participated in, and led, various public affairs missions. Served Operation Iraqi Freedom 2003-04.

Education

  • Indiana University Bloomington
    Master's of Arts, Rhetoric & Public Culture
    2005 - 2007
  • Indiana University Bloomington
    Bacherlor's of Arts, Political Science, Rhetoric, and Russian/East European Studies
    2000 - 2004
  • Defense Information School
    Public Affairs
    1999 - 1999

Community

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