Experience

Express Employment Professionals - Savannah, GA

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Co-Branch Manager | Recruiter

  • Jan 2023 - Present

  Ensure compliance with internal and external policies and regulations Support candidate screening and hiring processes Assist in preparation and execution of onboarding and training plan’s Collaborate with payroll to ensure correct employee compensationConduct intake meetings with clients to agree on qualification criteria for candidatesPublish job ads on careers pages, job boards and social mediaSource and contact passive candidates online (e.g. via LinkedIn)Network with candidates and clients regularly Screen resumes and job applicationsInterview candidates and provide shortlists of qualified potential hiresUpdate clients on hiring status (e.g. number of screened candidates)Prepare candidates before interviews with clientsCreate talent pipelines with high-potential candidates for future job opportunitiesKeep detailed records of past applicants’ information, including resumes, assignments and interview evaluationsManage a portfolio of clients and maintain good relationships with them

• Managerial Support | Recruiter

  • Nov 2022 - Present

  Assisting Office Operations Sourcing and interviewing potential candidatesDeveloping and maintaining a strong core of candidates Maintaining an extremely high-level of daily activity to fill all job orders with urgencyPrepare and execute a daily sales and recruiting planExpand business with existing accountsCoordinate and reprioritize activities on a daily basisEnsure high satisfaction levels and retention with associates and client

• Employment Specialist | Recruiter

  • Aug 2022 - Present

  Sourcing and interviewing potential candidatesDeveloping and maintaining a strong core of candidates Maintaining an extremely high-level of daily activity to fill all job orders with urgencyPrepare and execute a daily sales and recruiting planExpand business with existing accountsCoordinate and reprioritize activities on a daily basisEnsure high satisfaction levels and retention with associates and client



OA LOGISTICS

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Department Lead

  • Aug 2020 - May 2022

  Collaborated with the leadership board to ensure weekly freight goals are metMet daily productivity goal to ensure freight is prepared for shipment/inbound receivingLead an average team of 15 employees to complete multiple projects within the department Oversaw team strategy and workflow, leveraging continuous performance and relationship improvementCompleted monthly evaluations with team members and managementHeld conferences to discuss productivity issues and improvement Input and oversaw account data for over 30 clients regularly Resolved employee issues within the respective department and escalated as neededTrained new employees regularly on policies and proceduresCommunicated with clients daily with shipment updates

• Department Clerk

  • Oct 2020 - Dec 2020

  Documented shipment status and completionAssisted department lead with clerical and administrative task Held startup and end of shift meetings to discuss goals and reflect on ways of improvement Processed client billing documents as needed Gathered information from team for weekly reports Conducted quality controlled measures on all shipments before release Assigned work to team members dailyCoordinated calendars for over 20 staff members

• Material Handler

  • Aug 2020 - Oct 2020

  Completed assigned task by department clerk Ensured product was packaged securelyMet daily quota to ensure freight was prepared by shipment date Organized packaging area to ensure safety Attending weekly team meetings and provided ideas for productivity and improvement



Savannah Regional Youth Detention Center

• JUVENILE DETENTION COUNSELOR

  • Aug 2021 - Dec 2021

  Conduct new youth inmate orientation Communicated regularly with officers and guards concerning youths growth and involvement Monitored and documented youths improvement Provided weekly reports to assigned Doctors, Attorneys and Probation Officers Gave one on one counseling session per week Managed 8-10 cases monthly while maintaining confidentiality Utilize youth tracking system to update case files, logs, and other important notes Served as a liaison between youth and mental health counselors by providing in depth observations Conducts daily rounds within units and document findings within each session Assess Doctors notes and implement suggested practices



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Customer Support Associate

  • Apr 2019 - Aug 2020

  Served as a liaison between guest and multiple departments Ensured product was strategically stocked and staged Intercepted calls and complaints and provided updates to respective departments Resolved customer and client issues and escalated to appropriate channels when necessary Building brand loyalty by providing exceptional service and support to clients. Served as a liaison between guest and multiple departments Ensured product was strategically stocked and staged Intercepted calls and complaints and provided updates to respective departments Resolved customer and client issues and escalated to appropriate channels when necessary Building brand loyalty by providing exceptional service and support to clients.



Savannah Chatham Metro Police

• United States
• Law Enforcement
• 1 - 100 Employee

• ALCHOLIC BEVERAGE COMPLIANCE UNIT INTERN

  • Oct 2018 - Mar 2020

  Ensuring that businesses within the district are following GA Alcohol sale/ distribution laws and protocol Observing and participating in measurement processes for city council agenda Interview clerks and staff regarding City Alcohol Ordinances Documenting findings from business/restaurant sale and distribution review Providing detailed documentation for detectives and other department investigators Updating criminal history journal weekly Participating in detective interview process for city council agenda Maintaining information of State codes and sanctions



Kroger

• Germany
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2017 - Apr 2019

  Managed funds prior to transitioning to bookkeeper Transferred funds as requested through wire platforms Resolved customer complaints and disputes averaging a 98% customer satisfaction rate Communicated and transferred and average of 30 calls per shift to prospective departments Assisted with the placement and structure of promotional displays throughout store Conducted monthly customer satisfaction evaluations with leadership board Processed billing payments via appropriate channels Lead team meetings regarding employee success and customer satisfaction measures