Experience

Sterling Bank of Asia

• Banking
• 100 - 200 Employee

• Collection Officer - Secured Collection Real Estate Loan

  • Jan 2022 - Present

  1. Ensures that adequate demand to collect from assigned past due accounts have been timely and reasonably carried out. Collection activities include telephone follow-up calls, residence and/or employer field visit, sending of collection notices and demand letters and/or filling of appropriate legal action.2. Monitors payments made by delinquent borrowers through Branches and/or Accredited Payment Centers (Bayad Centers) and ensures it’s timely and correct posting.3. In case of dispute, reconciles payment records of clients against that of the Bank.4. Ensures that request for PDC deferment is carried out based on existing policies and procedure.5. Reconciles payment records with the client’s versus of the bank6. Offers loan restructuring/payment arrangement to borrowers that have the capacity to pay but at a reduced monthly amortization or extended payment terms.7. Performs such other duties and responsibilities, as may be directed, in accordance to policies and procedures of the Bank Show less

• ATM Operations Officer

  • Apr 2021 - Dec 2021

  Responsible to perform the critical operational functions as necessary in BCP of the Unit which will cover the daily settlements of VISA and BancNet transactions, customer’s complaints handling, reconciliation of AP and AR GL accounts, and daily card requests fulfillment for SBA and iRemit.A. Reconciliation and SettlementB. ATM Card ManagementC. Adhoc Functions:D. Customer Complaints Handling

• Collection Officer - Secured Collection Auto Loan

  • Oct 2020 - Mar 2021

  1. Ensures that adequate demand to collect from assigned past due accounts have been timely and reasonably carried out. Collection activities include telephone follow-up calls, residence and/or employer field visit, sending of collection notices and demand letters and/or filling of appropriate legal action.2. Monitors payments made by delinquent borrowers through Branches and/or Accredited Payment Centers (Bayad Centers) and ensures it’s timely and correct posting.3. In case of dispute, reconciles payment records of clients against that of the Bank.4. Ensures that request for PDC deferment is carried out based on existing policies and procedure.5. Reconciles payment records with the client’s versus of the bank6. Offers loan restructuring/payment arrangement to borrowers that have the capacity to pay but at a reduced monthly amortization or extended payment terms.7. Ensures timely endorsement to External Collection Agencies (ECA) of accounts who are skip (moved-out, un-located), uncooperative and/or non-responsive to payment demands.8. Performs such other duties and responsibilities, as may be directed, in accordance to policies and procedures of the Bank Show less

• Cash Services Officer

  • Mar 2018 - Oct 2020

  1. Responsible for effectively managing the activities at the bookkeeping section to ensure standard implementation of policies and procedural guidelines for an efficient service to internal and external clients.2. Responsible to ensure picked-up deposits are accurately validated to the proper accounts of clients during the day. 3. Responsible to ensure change funds are debited from clients’ accounts and/or exchanged cash are received and accurately accounted and balanced within the day.4. Responsible to ensure accurate payment/settlement of cash assistance from other banks and withdrawals from BSP through RTGS/PDDTS are properly coordinated with concerned units/personnel.A. Secondary Vault CustodianB. As Supervisor - directing and controlling GL bookeeping activities Show less

• Clearing Officer

  • Jul 2015 - Feb 2018

  ❖ Reconciliation of GL Entries❖ Ensures that float items, if any are eliminated within reasonable time❖ Review and ensures that all inward “Closed Account and DAIF” checks of branches are pulled out by clearing staff; review physical checks against RCOCI report❖ Posting of unposted inward check both regular and returned check❖ Counter Verification of 50k & above inward checks❖ Ensures that all checks with technicalities and 100k & above are sent to branches for regularization and returned to COD within reasonable time❖ Encodes, transmits and balance outward checks❖ Post all accounting entries related to outward clearing transactions to Branch Teller GL system❖ Report Clearing Results to Treasury Dept.❖ Perform other duties that may be assigned from time to time Show less

• Clearing Associate

  • Nov 2007 - Jun 2015

  ❖ Reconciliation of GL Entries❖ Ensures that float items, if any are eliminated within reasonable time❖ Review and ensures that all inward “Closed Account and DAIF” checks of branches are pulled out by clearing staff; review physical checks against RCOCI report❖ Posting of unposted inward check both regular and returned check❖ Counter Verification of 50k & above inward checks ❖Ensures that all checks with technicalities and 100k & above are sent to branches for regularization and returned to COD within reasonable time ❖ Encodes, transmits and balance outward checks❖ Post all accounting entries related to outward clearing transactions to Branch Teller GL system❖ Report Clearing Results to Treasury Dept.❖ Perform other duties that may be assigned from time to time Show less



Export and Industry Bank

• Clearing Staff

  • Sep 2005 - Jul 2007

  ❖ Ensure accuracy and completeness of posting of inward checks with the Daily Posted Inward Clearing Customer Checks Report ❖ Verification of inward checks ❖ Segregate inward checks of 100t & above for review of CCVC Head ❖ Ensure accuracy, completeness and timely preparation/transmission of Checks for Confirmation and Instruction Report (CCIR) to/from branches at cut off time ❖ Ensure that all checks with technicalities are sent to branches for regularization and returned to CCVC within reasonable time ❖ Encodes, transmits and balance outward checks ❖ Post all accounting entries related to outward clearing transactions to Branch Teller GL system ❖ Ensure that all inward “Closed Account” checks of Metro Manila branches are pulled out by nightshift; review physical “ Closed Account” checks against RCOCI report ❖ Ensures that float items, if any are eliminated within reasonable time ❖ Perform other duties that may be assigned from time to time Show less