Experience

Brown Fertility

• United States
• Medical Practices
• 1 - 100 Employee

• Operations Manager

  • Sep 2021 - Present

  Lead, supervise, and evaluate work activities of administrative and clinical employees, including network meetings and educations sessions. Report monthly to senior leadership physician office visits, volume, activities, opportunities, and concerns. Work directly with senior management, marketing, and billing on health systems initiatives and quality review improvements. Lead, supervise, and evaluate work activities of administrative and clinical employees, including network meetings and educations sessions. Report monthly to senior leadership physician office visits, volume, activities, opportunities, and concerns. Work directly with senior management, marketing, and billing on health systems initiatives and quality review improvements.



Ensemble Health Partners

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Manager

  • Aug 2017 - Jan 2020

  Responsible for 12 registration departments throughout the hospital and assisting on the day to day operating of the business. Responsible for 52 employees, 30-60-90 day evaluations. Employee work plan. Hiring/terminating. Payroll. Submitting and fixing staff punches and times. Provide training and serve as EMR super user. Creating schedules 2-3 months advanced of time for departments. Conducting, collaborating audits. Running reports and data. Attending… Show more Responsible for 12 registration departments throughout the hospital and assisting on the day to day operating of the business. Responsible for 52 employees, 30-60-90 day evaluations. Employee work plan. Hiring/terminating. Payroll. Submitting and fixing staff punches and times. Provide training and serve as EMR super user. Creating schedules 2-3 months advanced of time for departments. Conducting, collaborating audits. Running reports and data. Attending meetings and conducting meetings. Billing/Coding/verification/authorizations. Scheduling/calling/follow ups Show less Responsible for 12 registration departments throughout the hospital and assisting on the day to day operating of the business. Responsible for 52 employees, 30-60-90 day evaluations. Employee work plan. Hiring/terminating. Payroll. Submitting and fixing staff punches and times. Provide training and serve as EMR super user. Creating schedules 2-3 months advanced of time for departments. Conducting, collaborating audits. Running reports and data. Attending… Show more Responsible for 12 registration departments throughout the hospital and assisting on the day to day operating of the business. Responsible for 52 employees, 30-60-90 day evaluations. Employee work plan. Hiring/terminating. Payroll. Submitting and fixing staff punches and times. Provide training and serve as EMR super user. Creating schedules 2-3 months advanced of time for departments. Conducting, collaborating audits. Running reports and data. Attending meetings and conducting meetings. Billing/Coding/verification/authorizations. Scheduling/calling/follow ups Show less



Bon Secours Charity Health System, Inc.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Center Medical Home Administrator

  • Oct 2013 - Aug 2017

  Strategically worked to achieve NCQA PCMH level 3 recognition for 13 medical practices. • Overhaul practice operations & implement new enhancements; patient flow, appointment scheduling, patient population tracking and outreach, EMR optimization. • Achieve a turnaround in cost efficiency for ED utilizations and hospital re-admit patients. • Increase staff and physician productivity.

• Home Care Program Manager

  • Jan 2012 - Oct 2013

  Liaison between practioners and the medical staff. • Managed the operations for the medical practice; expense reductions and revenue enhancements. • Reduce cost in redundant ordered medications by 25% and re-admit patients reduced by 50% on a monthly basis. • Increase staff and physician productivity.

• Physician Training Assistant

  • Jan 2011 - Jan 2012

  Serve as an online learning management super user throughout the Bon Secours Health System. • Responsible for the registration of over 1,000 providers. • Generate utilization reports, input class schedules, monitor registration, and assist providers with EMR questions. • Generate completion reports and credentialing for the medical staff.



Plastic Surgery of Westchester

• United States
• Medical Practices
• 1 - 100 Employee

• Surgical Technologist

  • Aug 2012 - Jul 2017

  Facilitated environment among patient and surgeon for pre/intra/post operative surgery. Prepared patient for surgery by cleaning, shaving and/or disinfecting the site the patient will be operated on. Assist in lifting and transporting patient to OR, draping patient, draping the mayo stand, draping the operative field, and keeping aseptic technique in mind at all times. Observe and monitor patient vitals and status. Assist the surgeon by passing sterile surgical equpment, cut, suture, count… Show more Facilitated environment among patient and surgeon for pre/intra/post operative surgery. Prepared patient for surgery by cleaning, shaving and/or disinfecting the site the patient will be operated on. Assist in lifting and transporting patient to OR, draping patient, draping the mayo stand, draping the operative field, and keeping aseptic technique in mind at all times. Observe and monitor patient vitals and status. Assist the surgeon by passing sterile surgical equpment, cut, suture, count, sponge, clamp tissues/organs under the doctors scope of practice. Prepare for the disposal of lab specimens. Assist patient after surgery and prepare/clean for the next surgery. Show less Facilitated environment among patient and surgeon for pre/intra/post operative surgery. Prepared patient for surgery by cleaning, shaving and/or disinfecting the site the patient will be operated on. Assist in lifting and transporting patient to OR, draping patient, draping the mayo stand, draping the operative field, and keeping aseptic technique in mind at all times. Observe and monitor patient vitals and status. Assist the surgeon by passing sterile surgical equpment, cut, suture, count… Show more Facilitated environment among patient and surgeon for pre/intra/post operative surgery. Prepared patient for surgery by cleaning, shaving and/or disinfecting the site the patient will be operated on. Assist in lifting and transporting patient to OR, draping patient, draping the mayo stand, draping the operative field, and keeping aseptic technique in mind at all times. Observe and monitor patient vitals and status. Assist the surgeon by passing sterile surgical equpment, cut, suture, count, sponge, clamp tissues/organs under the doctors scope of practice. Prepare for the disposal of lab specimens. Assist patient after surgery and prepare/clean for the next surgery. Show less



Nyack Hospital

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• ED Manager

  • Jun 2009 - Jan 2011

  Ensuring the daily functionality of professional customer relations and ER admissions. • Managed financial accounts for the ED and patient collections. • Responsible for insurance verifications, pre-authorizations, referrals, and MVA/WC cases. • Compiled and reported employee evaluations and new hire orientation and training to my director.

• Unit Supervisor

  • Jun 2003 - Jun 2009

  Led the Women's Imaging Center for marketing sponsored by volunteer groups. • Scheduled and coordinated appointments and physician schedules. • Create specific department letters, memos, brochures. • Generate utilization reports, input class schedules, monitor registration, and assist providers with EMR questions • Compiled, tracked, and monitored patient outreach, patient population, quality audits.