Vera Wilen

Kohde-esimies at N-Clean
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Contact Information
us****@****om
(386) 825-5501
Location
Tampere, Pirkanmaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Arabic Elementary proficiency
  • Spanish Limited working proficiency

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Credentials

  • Microsoft Office Specialist Excel 2010
    Certiport - A Pearson VUE Business
    Dec, 2015
    - Nov, 2024
  • Microsoft Office Specialist Word 2010
    Certiport - A Pearson VUE Business
    Dec, 2015
    - Nov, 2024

Experience

    • Finland
    • Facilities Services
    • 100 - 200 Employee
    • Kohde-esimies
      • May 2022 - Present

      Työpaikkana on Courtyard by Marriott Tampere City

    • Kohdeohjaaja
      • May 2018 - May 2022

      Työtehtäviin kuuluu mm. kohteen päivittäisen siivoustyön suunnittelu, työntekijöiden opastus ja perehdytys, laadunseuranta, asiakasyhteistyö, esimiehen avustus./Job description includes planning and organizing daily work of the housekeeping department, supervising and coaching of employees, quality controls, cooperation with the hotel, assisting the management.Työpaikkana on Lapland Hotels Tampere./Place of work Lapland Hotels Tampere.

    • Floor Supervisor
      • Nov 2017 - May 2018

      Styling Floor Supervisor at Renaissance Amsterdam Hotel Styling Floor Supervisor at Renaissance Amsterdam Hotel

    • Hospitality
    • 700 & Above Employee
    • Operational Innovation Trainee
      • Aug 2016 - May 2017

      Assisting in coordinating and executing multiple Lean and Six Sigma projects and other Operational Innovation activities at Sheraton Amsterdam Airport and W Amsterdam Assisting in coordinating and executing multiple Lean and Six Sigma projects and other Operational Innovation activities at Sheraton Amsterdam Airport and W Amsterdam

    • Hospitality
    • 700 & Above Employee
    • Front Office Intern
      • Feb 2015 - Jul 2015

      Reception - Service Express Associate at the Westin Abu Dhabi Golf Resort and Spa• Assisting and serving guests from all over the world. • Night auditing, coordination and communication between departments, staff briefings, ensuring maximum sales of hotel rooms, resource planning• Information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant. Reception - Service Express Associate at the Westin Abu Dhabi Golf Resort and Spa• Assisting and serving guests from all over the world. • Night auditing, coordination and communication between departments, staff briefings, ensuring maximum sales of hotel rooms, resource planning• Information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant.

    • Netherlands
    • Facilities Services
    • Housekeeping
      • Apr 2014 - Jan 2015

Education

  • NHTV internationaal hoger onderwijs Breda
    Bachelor of Business Administration - BBA, International Hotel Management
    2013 - 2017
  • Tampereen lyseon lukio
    Ylioppilastutkinto (Upper Secondary School certificate)
    2010 - 2013

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