Experience

CTO Lighting Ltd

• United Kingdom
• Design Services
• 1 - 100 Employee

• Export sales administrator

  • Feb 2023 - Present

  London, England, United Kingdom



TALA

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Operations Executive

  • Apr 2022 - Nov 2022

  London, England, United Kingdom - Managed the online stores systems and WMS ensuring all data is maintained accurately and consistently across all systems - Maintained master records, allocated sku’s, barcodes to products and updated all systems accordingly. - Liaised with suppliers with delivery of specific packaging and labelling according to brand guidelines. - Tracked and managed inbound deliveries with 3PL ensuring ASN is loaded into WMS system - Set up new products into our online store and pre-order… Show more - Managed the online stores systems and WMS ensuring all data is maintained accurately and consistently across all systems - Maintained master records, allocated sku’s, barcodes to products and updated all systems accordingly. - Liaised with suppliers with delivery of specific packaging and labelling according to brand guidelines. - Tracked and managed inbound deliveries with 3PL ensuring ASN is loaded into WMS system - Set up new products into our online store and pre-order system - Carried out weekly housekeeping of products, keeping collections in chronological orders and visually easy to navigate - Support with the onboarding of new employees - Maintained relationships with suppliers and logistics firms

• Product admin assitant

  • Jun 2021 - Apr 2022

  - Provided administrative support to the Product Manager ensuring that all admin tasks and duties are carried out on time and accurately - Researched and presented comp shop - Owned critical path - Manage samples approval, trims, lab dips, bulk fabrics - Maintain and manage the sample library - Keeping up with to date fashion trends - Coordinate fit session and communicate with garment technician and suppliers - Raise PO’s and invoices - Set up new products into… Show more - Provided administrative support to the Product Manager ensuring that all admin tasks and duties are carried out on time and accurately - Researched and presented comp shop - Owned critical path - Manage samples approval, trims, lab dips, bulk fabrics - Maintain and manage the sample library - Keeping up with to date fashion trends - Coordinate fit session and communicate with garment technician and suppliers - Raise PO’s and invoices - Set up new products into Shopify - Maintained good relationships with suppliers

• Customer Service Advisor

  • Nov 2020 - Jun 2021

  London, England, United Kingdom - Engaged directly with customers to resolve queries, and provide regular updates on order progress in both English and French with communication through socials and email via Gorgias - Provided consistent and accurate informations to customers to help them choose the most appropriate products - Brand ambassador - Logged refunds and issues using Excel



Speedo International Ltd

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Retail Supervisor

  • Oct 2017 - Oct 2020

  London, United Kingdom - Achieve assigned sales and productivity goals; work with managers to enhance and develop business - Ensure delivery of the highest standards of client service at all times - Staff training and support - Visual merchandising



Coast Fashion

• United Kingdom
• Retail
• 1 - 100 Employee

• buyer administrator placement

  • Mar 2017 - Apr 2017

  London, United Kingdom - Product research - Updated critical path - Managed samples library - Filling and administrative duties - Assisted with fitting sessions



CHANEL

• United Kingdom
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Associate

  • Nov 2016 - Feb 2017

  London, United Kingdom - Demonstrated excellent communication skills, presentation and passionate about luxury fashion - Working toward sales target - Customer service and brand ambassador - Promotion business objectives



Cafe Fino

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Director

  • Aug 2015 - Oct 2016

  London, United Kingdom Café Fino is a mobile coffee/tea van business that focuses on the finest roasted, crafted coffee from Climpson and Sons in East London. The espresso blend and single origin bean compliment our beautiful handmade cakes.



SANDRO

• France
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Manager

  • Jul 2013 - Dec 2013

  London, United Kingdom Sandro flagship store: Covent Garden London, Luxury fashion womenwear and menswear. I worked as a floor manager using KPIs to lead and motivate Sales Assistants to meet or exceed targets. I also worked on building customer loyalty, business analysis and administrative procedures as well as sales reports and visual merchandising.



Elle “le Gui"​

• Freelance Designer/Illustrator

  • Jan 2013 - Jul 2013

  London, United Kingdom • Research and submit designs development • Create illustrations using Photoshop and illustrator • Produce mood board based on an initial brief given by the company.



Millana Atelier

• Studio Assistant

  • Oct 2012 - Mar 2013

  London, United Kingdom • Assist with alterations and fittings. • Provide bespoke couture evening gowns, wedding dresses with embroidery and couture sewing. • Pattern cutting, garment construction and the technical design skills.



Vera Silva Furtado

• Freelance Designer

  • Jan 2009 - 2013

  London, United Kingdom Experience in research and developing ideas, with a keen interest in embroidery and hand sewing, pattern making, and corsetry as well as a good knowledge of Illustrator and photoshop. Elle “le Gui”: Design development and submission of designs for S/S 14 and A/W 14 hosiery collection. I worked for Elle as a freelance designer. My main responsibility was to research and submit designs development, illustrations using Photoshop and illustrator and mood board based on an initial brief… Show more Experience in research and developing ideas, with a keen interest in embroidery and hand sewing, pattern making, and corsetry as well as a good knowledge of Illustrator and photoshop. Elle “le Gui”: Design development and submission of designs for S/S 14 and A/W 14 hosiery collection. I worked for Elle as a freelance designer. My main responsibility was to research and submit designs development, illustrations using Photoshop and illustrator and mood board based on an initial brief given by the company. Including work experience with: • Giles Deacon I worked in developing design through brief and mood board inspiration. I mainly worked with embroidery, hand beading and samples making. • Roksanda Ilincic I worked on design development and sampling for embellishment designs. • Hussein Chalayan I worked on the making of one piece for Paris fashion show using hand beading and threading Show less



French Connection

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant manager

  • Sep 2007 - Aug 2008

  London, United Kingdom I was recruited as a Supervisor with the view to be promoted as a floor manager. After three-month probation I was promoted. As a floor manager I was in charge of the development, management and motivation of my team. I was responsible of the in-house staff training, health and safety regulations and sales target. I would manage the store on my own on Sundays and analyse sales figures and create sales report for the week. - Weekly sales reports and best sellers. - Visual… Show more I was recruited as a Supervisor with the view to be promoted as a floor manager. After three-month probation I was promoted. As a floor manager I was in charge of the development, management and motivation of my team. I was responsible of the in-house staff training, health and safety regulations and sales target. I would manage the store on my own on Sundays and analyse sales figures and create sales report for the week. - Weekly sales reports and best sellers. - Visual merchandising, Excellent store merchandising standards. - Focus on 1-2-1 sales and customer service. - Managing teams of 20+ and an annual turnover of £2 million+ - Ensure achievement of all sales targets - Staff recruitment - Supporting the Store Manager effectively in their absence, including the supervision of cash office procedures - Monitoring and inspecting the department in line with Health and Safety Regulations to ensure a safe working environment - Motivating staff, training and ongoing development. Show less



rehab

• Manager

  • Apr 2006 - Sep 2007

  London, United Kingdom Re (hab) was an independent high street designers store on Camden high street specialising in womenswear, menswear and accessories stocking brands such: as Diesel, Energy, Vila, Jack & jones, Addict, Firetrap, Pepe Jeans, Selected. - Managing a team of 10+ and an turnover 0f £900 k.p.a+ - Stock control. - Purchasing/ Denim expert. - Window display/visual merchandising Staff recruitment. - Staff recruitment



Stone Ltd

• Manager/Buyer

  • Feb 2003 - Jan 2006

  Islington, London Stone is an independent high street Boutique, specialising in womenswear, accessories and precious stone jewellery. I managed a successful high street boutique with a team of eight staff selling national and international brands such as Fullcircle, Firetrap, Fornarina, Vila, Sessun, Designer Remix, Tara Jarmon, Rutzou, Pink Soda, Plein Sud and Missoni. I started at Stone as a Sales Assistant and was promoted to assistant manager within a year. I was responsible for the recruitment, training… Show more Stone is an independent high street Boutique, specialising in womenswear, accessories and precious stone jewellery. I managed a successful high street boutique with a team of eight staff selling national and international brands such as Fullcircle, Firetrap, Fornarina, Vila, Sessun, Designer Remix, Tara Jarmon, Rutzou, Pink Soda, Plein Sud and Missoni. I started at Stone as a Sales Assistant and was promoted to assistant manager within a year. I was responsible for the recruitment, training and development of employees. When the owner went on maternity leave as was given full responsibility of the store, with the management and seasonal buying. My approach in maintaining an excellent customer care is one of my strength with my initial launch of promotional events, newsletters and mailing list to optimise sales. Some of my responsibilities would include: • All aspects of running a fashion boutique with a turnover of £600 k.p.a+ • Opening/closing store. • Cashing up/liaising with bank/finance. • Human resources. • Staff training. • Recruitment. • Attending fashion tradeshows in Paris and London. • Visual Merchandising. • Purchasing, sourcing and re-ordering from new and existing brands. • Organising and hosting events • Stock control. Show less



MANGO

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assistant

  • Jan 1999 - Sep 2001

  Cannes Area, France • Personal shopper. • Sales. • Cashier.



Davis watches

• Sales Assistant

  • May 1997 - Dec 1998

  Cannes Area, France Situated in Cannes most prestigious street, I was responsible for the day-to-day sales and visual merchandising.